The Sebel Launceston 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 915 comentários

The Sebel Launceston - Image 1
The Sebel Launceston - Image 2
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Descrição

Extras do hotel

  • Espaçoso Hotel de Suites tipo Apartamento

  • Localização central

  • Hotel restaurante e bar

  • Salas de conferência elegantes

  • WIFI gratuito

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Localização do hotel

The Sebel Launceston

Cnr of St John and William St, 12 14 St John Street, Launceston
7250 LAUNCESTON
Austrália

GPS:-41.433782, 147.135907

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

MARKET SQUARE RESTAURANT

O Market Square Restaurant Launceston serve refeições relaxantes confeccionada c/ produtos frescos locais do Tamar Valley e vinhos da Tasmânia premiados. Saboreie o peq.-almoço e o jantar no ambiente elegante do espaço ou ao ar livre, no terraço exterior.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.6/5  915 comentários

Classificação do TripAdvisor  4.3/5  1.155 comentários

Clean, Quiet and Comfortable

Nota Tripadvisor 5.0/5

vpmuscat Romântica - Avaliação com certificação TripAdvisor

We stayed at this hotel on our last night in Tasmania as we were flying out of Launceston the next day. Our room was spacious and well appointed we had a King room which had a separate bedroom area, a lounge and flat screen TV as well as a balcony, a well designed ensuite and a small kitchenette, everything about the room was tasteful though the decor was a little bit bland. We had breakfast included in our booking. The staff in the restaurant were polite and courteous, though not overly welcoming. The check in and check out processes were fine and the front desk staff were polite and professional, there is a carpark available at additional cost but we were there on a weekend so were able to park on the street for free. The hotel is only 4-5 minutes walk into the CBD and the location was quite quiet for the duration of our stay, we enjoyed our stay, recommended.

Thank you for taking the time to review your stay with us. I'm pleased you enjoyed your stay and I appreciate the constructive feedback, please rest assured I will share this with our team as we continue to improve our services. Thank you again for taking the time and we hope to welcome you back again soon! Kind Regards Jayne Spicer General Manager

Lovely relaxing stay

Nota Tripadvisor 5.0/5

Jacqui F Viagem com amigos - Avaliação com certificação TripAdvisor

Such a comfortable, clean, quiet and convenient place to stay. Our apartment had a lovely outlook on to the trees on the street, and it was very pleasant sitting out on the balcony. The staff could not have been more efficient or helpful. Highly recommend.

Thank you Jacqui, We very much appreciate your comments regarding your stay at the The Sebel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Spicer General Manager

Christmas

Nota Tripadvisor 5.0/5

Brian L Família - Avaliação com certificação TripAdvisor

The hotel was well located and the room extremely quiet and comfortable. The service was excellent. Breakfast at the restaurant was also excellent and the service fantastic.

Thank you Freddy, for taking the time to review your stay with us. I'm pleased you enjoyed your Christmas with us and we hope to welcome you back another time. Kind Regards Jayne Spicer General Manager

Could have been better, Could have been worse

Nota Tripadvisor 3.0/5

LouiseMaxiMaxwell Romântica - Avaliação com certificação TripAdvisor

Good location for shopping and accessing city/seaport areas. There are no nice views, it is purely a city hotel and better for convenience over anything else. We stayed in a deluxe studio, choosing this hotel due to its inner city location. I’m an Accor member and at other Accor hotels I’ve stayed we have always been well looked after, either with a good room location, or a late check out or free parking. Not the case here at all, with no little extras at all. Got put in a terrible room on level 1 right outside the lift and right above the entry/reception. Room carpet smelled bad and whole room smelled stale. Shower head was not working and needs a full replacement. Water came out in one stream/trickle no matter what the shower head was set on. Told reception and they sent maintenance to look at it. When trying the shower nothing had changed. Told reception and was advised the maintenance staff had “deemed it acceptable” which it definitely was not as it still was not working. I’ve had better showers in outback motels. We were given a couple of drinks vouchers as compensation for a shower that could not really be used. Breakfast does not start until 7.30 weekdays and 8 on weekends so if you need to be somewhere early take note. Room service of an evening also ends by 8.30 which was disappointing. Even an extra hour on the room service menu would have been helpful. At $275 a night (with $10 parking) I’d expected so much better from what is deemed to be a “higher end” hotel in Launceston. Peppers Seaport and Peppers Silos are much nicer options and I would not stay at the Sebel again as it felt like poor value for money. The staff were lovely with great service, and they do an excellent job.

Thank you Louise, for taking the time to share your detailed feedback. We are grateful for your loyalty as an Accor member, and we sincerely apologise that your recent stay did not meet your expectations. We always strive to provide a comfortable and enjoyable experience for all of our guests, and it’s clear we fell short in several areas during your visit. We are sorry to hear about the room location, the issues with the shower, and the condition of the carpet. We understand how these factors can impact your overall experience, and we truly regret that we were unable to resolve the shower issue to your satisfaction. Please be assured that we are looking into the maintenance concerns you raised, and we will address these with our team to ensure that future guests have a better experience. We do appreciate your kind words about our staff and their service. We will continue to focus on training and maintaining high standards of guest care. Again, we apologise for not meeting your expectations, and we thank you for your valuable insights. We hope you’ll consider staying with us again in the future, and should you decide to, please feel free to contact us directly so we can ensure you have a much more enjoyable stay. Warm Regards, Jayne Spicer General Manager

Good accommodation for a short stay

Nota Tripadvisor 4.0/5

Ruthie_Ys Avaliação com certificação TripAdvisor

Nicely located. Quiet. Easy walk into the city. Reception staff were lovely, efficient and very helpful. Washing machine on Level 1. Restaurant was a little too expensive for us. Coffee was ok. Nice garden area. Good to have parking onsite.

Thank you Ruthie, for taking the time to review your recent stay with us. I'm pleased you enjoyed our accommodation and location, we hope to welcome you back another time. Kind Regards Jayne Spicer

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 353 comentários 8.4/10 Localização
  • 562 comentários 8.3/10 Quarto
  • 480 comentários 9.3/10 Serviço
  • 212 comentários 8.9/10 Comida
  • 180 comentários 8.2/10 Limpeza
  • 90 comentários 8.8/10 Pequeno-almoço
  • 9 comentários 3.8/10 Centro de Bem-Estar/Spa

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