Pullman Port Douglas Sea Temple Resort and Spa 5 stelle

2nd visit to this lovely place. The swimming pool is what make it so relaxing. This visit we went for a swim up apartment which was well worth it. Special mention to Leanne and Gina who very attentively and swiftly dealt with an issue with our initial apartment. The restaurant is nice and has plenty of choice. This property is non smoking so if you are a smoker or vaper look elsewhere. If you are planning to purchase alcohol outside of the resort for consumption by the pool ensure it is not in glass or bring you own plastic cups. This is reasonable given the effort it would take to empty the pool should glass be broken in it. If you are wanting to avoid loads of kids go outside of school holidays.

This was the second visit and this time when booking through Booking.com, I didn't realise I was booked a privately owned apartment not managed by the Hotel. I thought I was booking a swim up room due to the slightly ambiguous title and wording and was a little put out when we discovered it wasn't - however, upon thinking about it, we were happy not to be near the pool for the noise. We had a huge inside spa which was fab! Balcony a bit overlooked and kitchenette needed more pair of glassware instead of 1 of this type of glass, 1 plastic glass etc, 1 broken glass - and washing up had to be done in the bathroom sink! Which in my mind, doesn't make it the as advertised 'kichenette'. A very disappointing experience in the restaurant food wise - overpriced and tasteless! Didn't go back... Plenty of amazing places to go in Port Douglas however. One thing I will say - the Spa is incredible! I've been there for both trips, and would happily visit again! Next time we visit Pot Douglas it's time for somewhere new for a more Adults only stay. Great for families with kids who love the pool... But a bit overcrowded at peak times, and 10pm curfew not ideal! On the whole, it could use a little facelift!

So have been here a couple of times now, several months apart. The service in the restaurant is absolutely atrocious, the first time we were shamed for ordering an expensive bottle of wine, the second time, we ordered beer and waited over 20 minutes for them to arrive IN AN EMPTY RESTAURANT. The food the first time was extremely average, the second time the food was very nice, it was quick to arrive (arrived before our beers), and was well presented. However, back on the service, it was difficult to get drink service, the food was not cleared from the table, when the manager changed and went on break, the service got much better as when that manager was working the waitstaff would all just talk to the manager and not attend to tables, however then it got much worse shortly, they didn’t attend our table or offer any service. To make it worse, when getting the bill, they refused my Accor membership card, even though it is clear on the Accor website they should accept it, after pressing the management, they took the discount. Absolutely terrible service, just never go to this restaurant or resort, it is by far the worst service in port Douglas.

Incredibile hotel di lusso immerso in un parco lussureggiante ... piscina da sogno. Camere ampie, anzi ampissime, super confortevoli e dotate di ogni comfort. Bar e ristorante sulla piscina dove sorseggiare e gustare ottimi drink e cibi buonissimi. Buona la sala fitness anche se un po piccola.

Questo non è un vero resort, ma un immobile d'appartamenti attorno ad una piscina (stupenda, bisogna ammettere). L'ubicazione è ridicola, a delle miglia lontano da tutto. Un solo ristorante, quindi siete con le spalle al muro.