Mantra Portsea 4 stelle

Giudizio clienti (Valutazione ALL) 3.9/5 1.849 recensioni

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Descrizione

I plus dell'hotel

  • Ottima posizione vicino a negozi, ristoranti e la spiaggia

  • Appartamenti autonomi e spaziosi

  • Campi da tennis, spa e piscina a laguna

  • A poca distanza a piedi dal centro città

Le nostre sistemazioni

Posizione dell'hotel

Mantra Portsea

76 Davidson Street
4877 PORT DOUGLAS
Australia

Coordinate GPS:-16.492078, 145.464633

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Colazione
  • Bar
  • Proprietà 100% non fumatori

POOL BAR

In true Tropical North-Queensland style, our swim-up pool bar is available for guests to grab a drink or small bite to eat while relaxing in our main resort pool. Please note the pool-bar is closed during the wet-season.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.9/5  1.849 recensioni

Giudizio TripAdvisor  3.5/5  2.503 recensioni

Beautiful hotel, great location!

Punteggio Tripadvisor 5.0/5

MLHossell In famiglia - Recensione certificata TripAdvisor

We stayed for 1 night on a Saturday whilst enjoying a weekend in Port Douglas. The hotel, grounds and pool area are beautiful. We had a 2 bedroom apartment, which was very spacious and clean. The swim up bar was great, happy hour is 4-5pm! Great location, a 20 minute walk into town, would definitely stay again!

Dear MLHossell, Thank you for your glowing review of your stay at Mantra Portsea. We really appreciate the 5-star rating and shout out through the TripAdvisor community. We are thrilled to read you had such a great stay and that you had a ball while in Port Douglas. We look forward to welcoming you again when you decide to return to the region in the future. Best Wishes, Paul Cahill General Manager

Great pool

Punteggio Tripadvisor 3.0/5

Teylah R Recensione certificata TripAdvisor

Our stay was ok, we loved the pools. Great for kids although it was mostly older ones there. The pool swim up bar was quite disappointing, the cocktails weren't great, probably needed another staff member at times and the small bar menu was average and they cook it all in a deep fryer right where you sit. The smell wasn't great even from across the pool. All the hallways are dripping with water. Mould in the rooms. I know it's the climate but still didn't make it feel clean. Loved the refillable glass water bottles available. Good location

Dear teylahr, Thank you for sharing your feedback about your recent stay at Mantra Portsea Port Douglas. We really appreciate you sharing your further feedback through the TripAdvisor platform. As stated previously please accept my sincere and heartfelt apologies for any inconvenience caused during your stay. Regarding our Lagoon Pool Bar, we are so sorry to hear that this didn't hit the mark for you. We normally receive great feedback about the service and the beverages created there. Unfortunately, we are limited in our offering available to guests as we physically do not the infrastructure available to prepare extensive meals. We think our offering is robust for a Pool environment however we recognise and acknowledge that it wasn't for you. Regarding you comment about the hallways dripping, this is caused by our region experiencing high dewpoints at night coupled with high humidity. As a result, this unfortunately causes increased condensation in some of our corridors. Unfortunately, we have no real way to remedy this until the season changes and humidity reduces. Part of living in a Wet Tropics environment. Our team is continually doing their best to reduce the impacts of this weather event to our valued guests like you. Glad you liked our Purezza water dispenser machine and is something small that we can do to help reduce our single use plastic waste footprint. Should you allow us an opportunity to make amends rest assured we will do all we can to look after you should you decide to return again in the future. Your feedback is greatly appreciated as it is only through such feedback that we can address any concerns or feedback that may have otherwise been overlooked. We look forward to welcoming you back in the future where I am sure your experience will be greatly improved. Kind Regards, Paul Cahill General Manager

Deludente!

Punteggio Tripadvisor 3.0/5

973monicaa In coppia - Recensione certificata TripAdvisor

Un hotel di quella categoria e di quelle proporzioni che non ha un ascensore e che non prevede la pulizia della camera non è accettabile! La signorina dello staff che ci ha seguito al ceck in era svogliata e poco professionale. La camera non aveva l'accesso diretto alla piscina come previsto e c'era forte odore di umidità. Inoltre nonostante la grandezza non c'era spazio per appoggiare ed aprire le valigie, abbiamo dovuto spostare dei mobili per poterci organizzare con i bagagli.Non consiglio questo hotel perché in Port Douglas si può sicuramente trovare di meglio!

Thank you for taking the time to review us Monica! We do advertise as being self contained apartments, with 1 complimentary housekeeping service for stays longer than 1 week. All guest amenities and room towels can be replaced FOC upon request, as outlined in our Guest Welcome Pack. Our 'Hotel' rooms are our standard room type, with measurements of the room and features listed on our website. Guests find these the perfect option for shorter stays, and as a cost-effective option to allow for more spending on activities and dining in Port Douglas. We hope you enjoyed the beaches, restaurants and beautiful scenery of Port Douglas.

Sporco

Punteggio Tripadvisor 1.0/5

iadera2017 In coppia - Recensione certificata TripAdvisor

Siamo stati in questo htl per 6 notti, non ci hanno mai pulito la Camera, cambiato gli asciugamani per carità che indecenza. La nostra stanza dava sulla piccola vasca idromassaggio dotato di angolo barbecue...impossibile aprire le finestra dalla puzza di arrosto schiamazzi di bambini, armadio rotto doccia sporca. Alla reception ragazzine poco gentili. Colazione nella media. Mai più

Paradisiaco

Punteggio Tripadvisor 5.0/5

637gianluigid Recensione certificata TripAdvisor

Magico,elegante e tranquillo.attaccato al mare , ci si arriva attraverso un viale strapieno di piante tropicali e uccelli bellissimi. Si arriva in spiaggia ....e che spiaggia....ricca di palme e sabbia chiara ....spiaggia immensa e mare bellissimo. Tranquillità e bellezza si apprezzano a port . Hotel pulito con possibilità di fare il bbq.tante piscine e bar sulla piscina...ti servono mentre sei in acqua. Ingresso resort spettacolare

Thank you for your review, So glad you had a great time and have enjoyed Mantra Portsea! Kind regards, Lisa Brown General Manager

In collaborazione con TripAdvisor

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