Mantra Portsea 4 stelle

Giudizio clienti (Valutazione ALL) 3.9/5 1.735 recensioni

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Descrizione

I plus dell'hotel

  • Ottima posizione vicino a negozi, ristoranti e la spiaggia

  • Appartamenti autonomi e spaziosi

  • Campi da tennis, spa e piscina a laguna

  • A poca distanza a piedi dal centro città

Le nostre sistemazioni

Posizione dell'hotel

Mantra Portsea

76 Davidson Street
4877 PORT DOUGLAS
Australia

Coordinate GPS:-16.492078, 145.464633

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Colazione
  • Bar
  • Proprietà 100% non fumatori

POOL BAR

In true Tropical North-Queensland style, our swim-up pool bar is available for guests to grab a drink or small bite to eat while relaxing in our main resort pool. Please note the pool-bar is closed during the wet-season.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.9/5  1.735 recensioni

Giudizio TripAdvisor  3.5/5  2.512 recensioni

Pleasant resort

Punteggio Tripadvisor 4.0/5

988dmitrif In famiglia - Recensione certificata TripAdvisor

We had a pleasant stay at this resort, the dual key rooms were a good set up, very comfortable and good pool view. The staff and amenities were very good and the resort is located nice and close to the town and beach. The staff were all friendly and professional, the only thing lacking in this resort is the food. Continental breakfast is not good value and pool bar selection is very limited. But most of the time this doesn’t matter that much being to so close to the main town.

Dear 988dmitrif, Thank you for sharing your feedback about your recent stay at Mantra Portsea Port Douglas. We appreciate you taking a moment of your time to share your experience and we are glad that overall, your stay was a positive one and you found us to be pleasant. We have noted your comments and shall review your feedback so that we may be able to better serve our valued guests. Your feedback is really appreciated, so thank you. We look forward to welcoming you back in the future. Kind Regards, Paul Cahill General Manager

Terrible!!!!!

Punteggio Tripadvisor 1.0/5

Belinda D Recensione certificata TripAdvisor

Terrible!!! Dirty, uncomfortable, moldy, needs major revamp! No care taken in cleaning or decor of this apartment. No rug in lounge - bad set up of lounge area. Couldn't open balcony door - Very dusty and dirty - Rusty clothes rack - Needs Work!!!!

Dear belindad890, Thank you for sharing your feedback about your recent stay at Mantra Portsea Port Douglas. Please accept my sincere and heartfelt apologies for the obvious inconvenience caused during your stay. Clearly, we have fallen short to meet your stay experience expectations this time round. Regarding your comments, although critical, we do appreciate your feedback. Our Housekeeping Team work very hard indeed to ensure our valued guests have clean and comfortable accommodation and it is regrettable that you did not experience this for your 1-night stay with us. Had you perhaps stayed longer, we certainly could have remedied any issues or concerns the next morning as we are committed to delivering a great guest experience. I can confirm that the clothes rack was replaced in the unit. None of our units actually have any rugs in them so if that was an expectation that you had then can understand your disappointment. We have also addressed your other concerns that you held as well. belindad890, should you decide to return to property again in the future, we have no doubt that your next stay experience will be a better one and we would be delighted to welcome you back again and help change your perception of us and restore your faith in us. Thank you again for sharing your view. Kind Regards, Paul Cahill General Manager

Deludente!

Punteggio Tripadvisor 3.0/5

973monicaa In coppia - Recensione certificata TripAdvisor

Un hotel di quella categoria e di quelle proporzioni che non ha un ascensore e che non prevede la pulizia della camera non è accettabile! La signorina dello staff che ci ha seguito al ceck in era svogliata e poco professionale. La camera non aveva l'accesso diretto alla piscina come previsto e c'era forte odore di umidità. Inoltre nonostante la grandezza non c'era spazio per appoggiare ed aprire le valigie, abbiamo dovuto spostare dei mobili per poterci organizzare con i bagagli.Non consiglio questo hotel perché in Port Douglas si può sicuramente trovare di meglio!

Thank you for taking the time to review us Monica! We do advertise as being self contained apartments, with 1 complimentary housekeeping service for stays longer than 1 week. All guest amenities and room towels can be replaced FOC upon request, as outlined in our Guest Welcome Pack. Our 'Hotel' rooms are our standard room type, with measurements of the room and features listed on our website. Guests find these the perfect option for shorter stays, and as a cost-effective option to allow for more spending on activities and dining in Port Douglas. We hope you enjoyed the beaches, restaurants and beautiful scenery of Port Douglas.

Sporco

Punteggio Tripadvisor 1.0/5

iadera2017 In coppia - Recensione certificata TripAdvisor

Siamo stati in questo htl per 6 notti, non ci hanno mai pulito la Camera, cambiato gli asciugamani per carità che indecenza. La nostra stanza dava sulla piccola vasca idromassaggio dotato di angolo barbecue...impossibile aprire le finestra dalla puzza di arrosto schiamazzi di bambini, armadio rotto doccia sporca. Alla reception ragazzine poco gentili. Colazione nella media. Mai più

Paradisiaco

Punteggio Tripadvisor 5.0/5

637gianluigid Recensione certificata TripAdvisor

Magico,elegante e tranquillo.attaccato al mare , ci si arriva attraverso un viale strapieno di piante tropicali e uccelli bellissimi. Si arriva in spiaggia ....e che spiaggia....ricca di palme e sabbia chiara ....spiaggia immensa e mare bellissimo. Tranquillità e bellezza si apprezzano a port . Hotel pulito con possibilità di fare il bbq.tante piscine e bar sulla piscina...ti servono mentre sei in acqua. Ingresso resort spettacolare

Thank you for your review, So glad you had a great time and have enjoyed Mantra Portsea! Kind regards, Lisa Brown General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 511 recensioni 9.3/10 Posizione
  • 1.051 recensioni 5.1/10 Camera
  • 827 recensioni 7.2/10 Servizio
  • 29 recensioni 3.4/10 Internet
  • 532 recensioni 3/10 Pulizia
  • 513 recensioni 8.3/10 Piscina
  • 433 recensioni 3.7/10 Comfort
  • 401 recensioni 5.1/10 Servizi

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