Mercure Portsea 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 501 recensioni

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Descrizione

I plus dell'hotel

L'hotel Mercure Portsea, complesso completamente integrato comprendente un golf club, una struttura alberghiera e una zona di servizi, è destinato a ospitare un turismo di fascia alta nonché eventi aziendali, riunioni e matrimoni.

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Posizione dell'hotel

Mercure Portsea

46 London Bridge Road
3944 PORTSEA
Australia

Coordinate GPS:-38.32451770710441, 144.70372945590697

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

SPIKE BAR & BRASSERIE

Foto non contrattuale

Con una magnifica vista sul Golf Club di Portsea. Apertura: Lun - Mer 7:00 - 15:00 / Dom e Gio 7:00 - 19:30 / Ven e Sab 7:00 - 20:30

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  501 recensioni

Giudizio TripAdvisor  4.0/5  319 recensioni

A great stay!

Punteggio Tripadvisor 5.0/5

chm877 Recensione certificata TripAdvisor

Nice quiet hotel located a few minutes drive from Portsea and Point Nepean National Park. The room was large and clean. We had an outdoor veranda with table and chairs. Staff at reception were friendly and helpful. Free and plentiful parking. We enjoyed our stay here.

Golf course view

Punteggio Tripadvisor 3.0/5

584cassandral In coppia - Recensione certificata TripAdvisor

Mercure Portsea is attached to the Portsea Golf Club. Our room was quite comfortable. Nice bed spacious bathroom and a small Balcony. We had a nice view over the course and towards the sea . The golf club next door has some reasonably priced options for breakfast but doesn’t stay open for dinner. Our room was not cleaned very well there was a lot of dust in the bathroom near the vanity and the bed had been made incorrectly with no sheet placed under the doona . I fixed this as 2 sheets had been put on the other side. Unfortunately I could not report this to reception as they close quite early. A nice spot but you will need a car and there is minimal recognition of Accor Status or access to benefits.

Cosy Clean Comprehensive

Punteggio Tripadvisor 5.0/5

KaypersM Viaggio con amici - Recensione certificata TripAdvisor

Great little Mercure right inside Portsea Gold Club. Amazing view from the room over looking the golf course and Portsea. Quick little drive up the road to Portsea Hotel - great pub delicious food and plenty of beers on tap. My room was modern clean and perfectly appointed..everything on hand, tea/coffee/hot chocolate. Hair dryer/iron &board. Desk plenty of power points/usb etc. big flat screen tv Foxtel and wireless screen share options. Great little deck with table and chairs over looking course. The bed was super comfy, room was quiet, dark and warm. Breakfast was served in the ‘Spike Bar’ it was freshly cooked to order and delicious. Lunch is also served here - Only down side they made not open for dinner but there are plenty of local eateries for dinner. Communication from Kerrie at hotel before and during our stay was excellent and thorough. I would highly recommend a stay here when next in Portsea.

Unexpected find

Punteggio Tripadvisor 5.0/5

Anne P In coppia - Recensione certificata TripAdvisor

Last minute booking, very helpful staff member answered the phone, advised us the last ferry time to get to Portsea, gave great help in booking us in, and we booked just a basic king bed room with no view, but for an overnight sleep it was great. Had everything we needed and we were totally happy. Could have stayed longer. Not a golfer but lovely spot to stay relax and explore the local area.

Hated it....

Punteggio Tripadvisor 2.0/5

Lesley W Recensione certificata TripAdvisor

Was looking forward to a nice one night stay, but unfortunately that was not my experience. Reception staff were unwelcoming and rather surley. Perhaps we didn't fit into the 'golf set'. Got switched from a standard room to a disabled room (we are not disabled) and then told they didn't have a small table to give us to store things in the bare bathroom. They suggested we store our toiletries on the fixed shower chair under the shower - great idea unless you want stuff to stay dry..... All in all an unimpressive experience and we will not be coming back.

Hi Lesley, Thank you for your feedback, I apologise that you were dissatisfied with some aspects of your stay. We did discuss on check-in the unexpected issue with the air-conditioning unit in the room that was allocated for your stay. As we were unable to get a technician to come to the site prior to your check-in we moved you to another room which had air conditioning, the only other available room. Please note, our front of house staff generally receive great reviews from our guests, I am sorry that you were dissatisfied with your experience. Lesley, we do hope that you will visit us again in the future for another more enjoyable stay. Kind Regards, Rebecca Hotel Operations

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 183 recensioni 8.7/10 Posizione
  • 394 recensioni 7.9/10 Camera
  • 315 recensioni 8.6/10 Servizio
  • 137 recensioni 7.8/10 Pulizia
  • 107 recensioni 8/10 Colazione
  • 101 recensioni 3.8/10 Cibo
  • 60 recensioni 8.5/10 Atmosfera
  • 9 recensioni 3.1/10 Area benessere

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