ホテル イビス ハンブルクシティ 3 つ星

お客さまの声 4.4/5 5,869 件のレビュー



客室 1



イビス ハンブルクシティ
+ 8 サービス


  • 「ALLSAFE認証取得済みホテル」

  • ダウンタウンのロケーション

  • 無料の無線 LAN

  • 屋根付き専用駐車場

  • Advantage 5

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。





  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 屋内専用駐車場 有料サービス
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • 完全禁煙ホテル
  • エアコン
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • 靴磨き機
  • 朝食 有料サービス
  • レストラン1軒
  • バー1軒
  • 駐輪設備 (周辺)
  • セルフサービスのビジネスセンター


イビス ハンブルクシティ

Amsinckstrabe 3
20097 ハンブルク

電話番号: +49403099860

ファックス: (+49)40/309986444





  • 飛行機で

    HAMBURG FUHLSBÜTTEL 12km / 7.46 マイル

  • 船で

    CRUISE TERMINAL 1.9km / 1.18 マイル

  • 車で

    HAMBURG KREUZ SUED 3.5km / 2.17 マイル

  • 電車で

    HAUPTBAHNHOF 0.5km / 0.31 マイル

GPS:53.548115, 10.009499


リラックスしてぐっすり休み、お仕事に集中してください。イビスハンブルクシティホテル(ibis Hamburg City hotel)では、全252室の防音設計の客室に、個別調整可能なエアコン、無料のWi-Fi、実用的なデスク、TV(各種Skyチャンネル対応)を完備しています。

ダブルベッド 1 台(160 x 200 cm)を備えた客室、最新のスリープイージーコンセプトを採用

  • 最大人数: 3
  • 客室内Wi-Fi
  • 高速インターネット
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 直通電話


  • 最大人数: 2
  • 客室内Wi-Fi
  • 高速インターネット
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 直通電話

スタンダード客室、ダブルベッド 1 台、ソファ付き

  • 最大人数: 3
  • 客室内Wi-Fi
  • 高速インターネット
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 直通電話



お料理の種類: ビストロ




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  • 水曜日
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イビス ハンブルクシティ



確認済みレビュー アコーホテルズ 4.4/5

5,869 件のレビュー


トリップアドバイザーの評価 4.0/5

1,052 件のレビュー

Worst customer service we ever received

トリップアドバイザーの評価 2.0/5

Helga1982b Business - 20/10/2020 トリップアドバイザー認証口コミ

Staff were incredibly rude at reception. We have no problen filling in all covid related forms but the receptionist was beyond unhelpful, disrespectful and rude beyond words. Room not serviced either. Mattresses old and barely usable. Staff did not greet us once going in or out. Felt like we were unwanted visitors rather than paying guests. Good location, though

good location, fair price

トリップアドバイザーの評価 4.0/5

Mgdlnnn Business - 09/03/2020 トリップアドバイザー認証口コミ

Super nice and helpful staff. I like the hotel & its modern simplicity. What I regret most is old fashion accessories once available in rooms, like needle, thread and small scissors. I'd appreciate very much small cover on bed, that you needn't put bag or coat on the blanket.

Great hotel, but terrible mattress.

トリップアドバイザーの評価 4.0/5

Bruno C 23/01/2020 トリップアドバイザー認証口コミ

I only have good things to say about both the Ibis Hotels in Hamburg, except for the mattress... That honestly it's one of the worse I have ever had the chance to try. I understand that some people like firm mattresses but I feel that it would have been softer if I had slept on the floor. It's curious that only in Germany that I had these issues with an Ibis, so I am wondering if it's a local thing? Everything else was five stars, and it's just a shame that because of the mattress I could not sleep better and have a better rest.

Great Location

トリップアドバイザーの評価 4.0/5

valmirrc Couples - 27/11/2019 トリップアドバイザー認証口コミ

Great location. 15 minutes from of the main atractions. Breakfast very good but do not have a bread toaster. This is so strange. It is my first time that I have been in a hotel without a bread toaster. Small rooms but confortable.

Close to the main rail station

トリップアドバイザーの評価 3.0/5

Robert R Business - 10/11/2019 トリップアドバイザー認証口コミ

Its a very stranded IBIS hotel. The rooms were clean and in good condition. However you could hear when someone came in or out of the room beside you. In the early morning the noise of rail traffic is noticeable in the room. Even having paid for upgraded wi fi it was a very uneven connection with lots of pauses of streamed content. The breakfast was basic but complete.

Good hotel and not expensive

トリップアドバイザーの評価 4.0/5

MvdWiel Business - 15/10/2019 トリップアドバイザー認証口コミ

This is one of the newer Ibis hotels which shows. Nice rooms with enough space, good bathroom and a very nice breakfast (especially compared to other Ibis hotels). Beds are a bit hard. The location near the Hauptbahnhof is good, however the surroundings are not pleasant at nighttime.

Good Experience at a Great Location

トリップアドバイザーの評価 5.0/5

Sreejithbabu707 Business - 15/08/2019 トリップアドバイザー認証口コミ

Very Friendly Staff. It was very easy to get to Hotel from main Station, Just a walking distance. It's nice that they have cycle rent facilities. Breakfast was fantastic. Overall it's a Happy experience.

Pleasant stay in the centre of Hamburg

トリップアドバイザーの評価 5.0/5

Zygmunt Ł Family - 11/07/2019 トリップアドバイザー認証口コミ

Very good Ibis, clean, quite comfortable, with great service and tasty breakfast. I think it was the best Ibis in which I ever stayed! Fantastic localisation is worth to underline as well, it's pretty close to te most memorable parts of the city.


お客さまの声 2.5/5

Rui_chan ファミリー - 29/05/2019 確認済みレビュー すべて

ホテルは駅から徒歩10分もかからないため、立地は非常に良かった。 朝食はパン、ヨーグルト、ワッフル、チーズなど、一通りそろっていて、美味しかったです。 残念だったことは、部屋の中にセーフティボックス(金庫)がなかったこと。 ミニバーまたは冷蔵庫もなく、水も有料の水だったことです。近くにお店がないため、駅まで戻るか、ホテル1Fのバーに行かないとドリンクはありませんでした。ホテルのバーは混み合っており、落ち着いて飲む雰囲気ではなかった。 ホテルのスタッフは皆丁寧でとても親切なことが良かったです。

Dear SUGURU S., Thank you for taking the time to tell us about your experience at the ibis Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Hoteldirektor / General Manager

Ibis is always the best solution

トリップアドバイザーの評価 5.0/5

GiuliaXXXGiulia Couples - 02/04/2019 トリップアドバイザー認証口コミ

Everything was -as always for Ibis- veeeery good: the location, the staff, the room, the bathroom, the cleanliness. It's near the train station but the rooms are soundproofed. Unfortunately breakfast is always excluded and too much expensive.

Central Downtown

トリップアドバイザーの評価 4.0/5

Petter L Couples - 27/03/2019 トリップアドバイザー認証口コミ

A typical Ibis hotel, and this one seemed renovated. Very friendly staff in the reception, we came early and we got our room at once. Near the central railway station, so if you don't have to much luggage, you can walk. Walking distance to Hamburg downtown. The breakfast was fine.

Very Good Location

トリップアドバイザーの評価 4.0/5

Venture547620 Couples - 17/12/2018 トリップアドバイザー認証口コミ

All went smoothly and met our expectations. Not far from the underground (on the next corner) and just a little bit more for the main station. The main shopping street is just a stones throw from there.

Room was small & too warm.

トリップアドバイザーの評価 3.0/5

Commonwealth S Family - 26/10/2018 トリップアドバイザー認証口コミ

Booked this room due to it having air-conditioning but it did not work. Had to have window open so very noisy with trains & traffic. Guy on reception just said there was nothing wrong with air conditioning.

short stay in Hamburg

トリップアドバイザーの評価 4.0/5

Peter D Couples - 05/08/2018 トリップアドバイザー認証口コミ

The Ibis Hamburg City is new and we had no complaints there. Rooms were comfortable, beds as well. The hotel is within easy walking distance (10 min.)from the main station once you are familiar with the area. The main shopping streets like Moenckebergstrasse and Spitalerstrasse are close by also.

Excellent hotel

トリップアドバイザーの評価 5.0/5

Tour_Leader Solo travel - 26/07/2018 トリップアドバイザー認証口コミ

Great place. It’s within walking distance of the central station and very easy to get to. Modern rooms and reception. Spotlessly clean, good bed, friendly staff, well sound-proofed. What more could one want?

Handy For All City Attractions

トリップアドバイザーの評価 4.0/5

Ian M Couples - 21/07/2018 トリップアドバイザー認証口コミ

Once you have figured out how to walk to the hotel from Hauptbahnhof it quickly becomes apparent that all Hamburg's attractions are within easy reach. The hotel itself is a typical city centre Ibis: clean and modern with free wi-fi and friendly staff. The only slight problem was the busy road outside, and in normal circumstances closing the window would solve this problem. But it was very warm during our stay so this was not an option. We will stay there again on our next visit.

Expectations not met

トリップアドバイザーの評価 2.0/5

juliandanielj Family - 27/12/2017 トリップアドバイザー認証口コミ

Location: a minus. I was not comfortable walking from train station to hotel at dark. Breakfast: a minus. Very surprised that there was no green tea. Table service (clean up from previous guests) slow so i started cleaning myself. Room cleanliness: a minus. I had not the feeling of being in a clean fresh place. I believe to have noticed urine smell when lying in bed (room 210). Reception: friendly, helpful and efficient.

good value

トリップアドバイザーの評価 4.0/5

GabrieleMS Solo travel - 14/12/2017 トリップアドバイザー認証口コミ

Modern and friendly Hotel, located near main Station and Deichtorhallen. Although located on a busy crossroad the rooms are quiet, due to triple glazed Windows. Facilities ok, breakfast good Quality, only space in breakfast area is really limited related to the high number of rooms and at specific times not easy to find a place. Bar ok, staff over all friendly

Central located good hotel

トリップアドバイザーの評価 3.0/5

Kim P Friends getaway - 13/12/2017 トリップアドバイザー認証口コミ

Good central hotel just above average. Clean room, service-minded staff. Little cosy bar. Easy to reach with car, garage under the hotel ( not expensive ). From the hotel You reach the inner city of Hamburg by walk 5 minutes.

Reliable German IBIS red

トリップアドバイザーの評価 5.0/5

459piotrt Couples - 03/12/2017 トリップアドバイザー認証口コミ

Choosing this hotel you can be sure that you will receive good value for your money, avoiding unpleasant surprises. I like their quiet rooms with superb bad. Breakfasts were really good too. The only minus is that rooms in all new red Ibis hotels look the same.


との提携 TripAdvisor