お客さまの声 4.4/5 5,869 件のレビュー
リラックスしてぐっすり休み、お仕事に集中してください。イビスハンブルクシティホテル(ibis Hamburg City hotel)では、全252室の防音設計の客室に、個別調整可能なエアコン、無料のWi-Fi、実用的なデスク、TV(各種Skyチャンネル対応)を完備しています。
ダブルベッド 1 台（160 x 200 cm）を備えた客室、最新のスリープイージーコンセプトを採用
スタンダード客室、ダブルベッド 1 台、ソファ付き
Worst customer service we ever received
Helga1982b Business - 20/10/2020 トリップアドバイザー認証口コミ
Staff were incredibly rude at reception. We have no problen filling in all covid related forms but the receptionist was beyond unhelpful, disrespectful and rude beyond words. Room not serviced either. Mattresses old and barely usable. Staff did not greet us once going in or out. Felt like we were unwanted visitors rather than paying guests. Good location, though
good location, fair price
Mgdlnnn Business - 09/03/2020 トリップアドバイザー認証口コミ
Super nice and helpful staff. I like the hotel & its modern simplicity. What I regret most is old fashion accessories once available in rooms, like needle, thread and small scissors. I'd appreciate very much small cover on bed, that you needn't put bag or coat on the blanket.
Great hotel, but terrible mattress.
Bruno C 23/01/2020 トリップアドバイザー認証口コミ
I only have good things to say about both the Ibis Hotels in Hamburg, except for the mattress... That honestly it's one of the worse I have ever had the chance to try. I understand that some people like firm mattresses but I feel that it would have been softer if I had slept on the floor. It's curious that only in Germany that I had these issues with an Ibis, so I am wondering if it's a local thing? Everything else was five stars, and it's just a shame that because of the mattress I could not sleep better and have a better rest.
valmirrc Couples - 27/11/2019 トリップアドバイザー認証口コミ
Great location. 15 minutes from of the main atractions. Breakfast very good but do not have a bread toaster. This is so strange. It is my first time that I have been in a hotel without a bread toaster. Small rooms but confortable.
Close to the main rail station
Robert R Business - 10/11/2019 トリップアドバイザー認証口コミ
Its a very stranded IBIS hotel. The rooms were clean and in good condition. However you could hear when someone came in or out of the room beside you. In the early morning the noise of rail traffic is noticeable in the room. Even having paid for upgraded wi fi it was a very uneven connection with lots of pauses of streamed content. The breakfast was basic but complete.