イビス ハンブルクシティ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,506 件のレビュー

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説明

ホテルのその他の情報

  • 港、桟橋、市街中心部、劇場など、多くの人気スポットに隣接しています。

  • ダウンタウンのロケーション

  • 無料の無線 LAN

  • 屋根付き専用駐車場

当ホテルの客室

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ホテル所在地

イビス ハンブルクシティ

Amsinckstrabe 3
20097 ハンブルク
ドイツ

GPS:53.548115, 10.009499

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

当ホテルのバーへぜひお越しください:お飲み物、軽食、温かいお飲み物、おいしいお食事を、毎日24時間ご提供しています。こんがりと焼いたパニーニは5種類からお選びいただけ、テイクアウトも可能です。また、Skyチャンネルでスポーツイベントの生中継をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,506 件のレビュー

トリップアドバイザーの評価  4.0/5  1,106 件のレビュー

好立地

お客さまの声 4.0/5

K ビジネス - 確認済みレビュー すべて

お客様のオフィスと近く、便利だった。

Handy location

トリップアドバイザーの評価 4.0/5

PhilipLeic トリップアドバイザー認証口コミ

The hotel is well situated for access to metro, central station and with a 20 minute walk you can access Hamburgs main attractions. Reception staff were friendly and helpful. The room was adequate for me, but could be seen as quite basic in terms of facilities, no kettle/tea/coffee, etc, compared to the room cost. The bed was comfortable and noise levels OK. Breakfast was good but busy. There is a handy outdoor seating area at the back of the hotel.

Dear PhilipLeic, Thank you for taking the time to share your review of your recent stay at ibis Hamburg City on TripAdvisor. We are pleased to learn that you found our hotel's location convenient, with easy access to the metro and central station, as well as Hamburg's main attractions. It's wonderful to hear that you found our reception staff friendly and helpful, and that you enjoyed the comfort of our beds. We appreciate your feedback regarding the facilities in the room and apologize for any inconvenience caused. Your comments regarding the breakfast and outdoor seating area are duly noted. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Carsten Woll Hotel Manager ibis Hamburg City

Reception booking

トリップアドバイザーの評価 1.0/5

Alentejano101 トリップアドバイザー認証口コミ

I went to the reception to make a reservation for my family for one night for the next month. The receptionist said "hmmm its very expensive"... strange... usualy sellers want to sell, not the opposite. Then I said I want to proceed with the booking anyway and asked for the cancelation policy. The answer was: until 24h before its free to cancel". I gave all the details and suddenly she said "ohh I'm sorry but in fact you have to pay full ticket now" no reason was presented. It was stated something 5 minutes earlier. It appears to me that the receptionist did everything within reach to avoid the booking. Unpolity and unclear. Not recommended.

Bang……

トリップアドバイザーの評価 5.0/5

258brianf ビジネス - トリップアドバイザー認証口コミ

……for your buck! Which means that price and quality adds up. Easy to find with parking in the basement. Swift good service in the reception. Everything including the room is very clean. Great queen bed, big enough for one person. Nice size TV. Pretty sound prof on the 6th floor. Room 640 is quite isolated, so no slamming doors. No fridge no coffee facilities. Work desk. Small bar next to the reception. Fine breakfast with hot and cold choices. Great for business stay.

Dear Brian F, Thank you for taking the time to share your positive experience at ibis Hamburg City on TripAdvisor. We are delighted to hear that you had a pleasant stay and appreciated the value for your money. It's wonderful to know that you found our hotel easy to find with convenient parking in the basement. We're also pleased that you enjoyed the swift and good service at the reception, the cleanliness throughout the hotel, and the comfort of your room, especially the great queen bed. We appreciate your mention of the soundproofing on the 6th floor, providing a peaceful environment for your stay. Your feedback regarding the room amenities, work desk, and the breakfast options is valuable to us. We aim to provide a comfortable and efficient experience for both business and leisure travelers, and your positive comments indicate that we are on the right track. We appreciate your recommendation and look forward to welcoming you back for another great stay at ibis Hamburg City. Best regards, Carsten Woll Hotel Director ibis Hamburg City

Recommended

トリップアドバイザーの評価 4.0/5

travelmikeuk トリップアドバイザー認証口コミ

Well positioned for the underground and a 15 minute walk to the city centre, 15 minute walk from main station. Staff all good, room could to with a bit of an update but otherwise fine. Tip: Take the U1 to Olhsdorf, then change to S1 to the airport.

Dear travelmikeuk, Thank you for sharing your review on TripAdvisor regarding your stay at ibis Hamburg City. We're glad to hear that you found the hotel well-positioned, with easy access to the underground and within walking distance to the city center and the main station. We appreciate your positive comments about the staff and are pleased that you had a satisfactory experience overall. Your feedback about the room needing a bit of an update is duly noted. We continuously strive to enhance our guests' experience, and your input is valuable in this process. Thank you for the travel tip regarding the U1 to Ohlsdorf and then changing to S1 to the airport. We're sure other travelers will find this information helpful. We look forward to welcoming you back on your next trip to Hamburg. Best regards, Carsten Woll Hotel Manager ibis Hamburg City

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,611 件のレビュー 9.1/10 ロケーション
  • 2,107 件のレビュー 5.7/10 客室
  • 1,424 件のレビュー 8.6/10 サービス
  • 37 件のレビュー 7.8/10 インターネット
  • 1,275 件のレビュー 8.1/10 朝食
  • 1,180 件のレビュー 3.8/10 快適さ
  • 888 件のレビュー 6.5/10 清潔さ
  • 373 件のレビュー 4.9/10 お値打ち度

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