イビスハンブルクアルスターセントラム 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,210 件のレビュー

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Holzdamm 4-12 + 16, 20099 ハンブルク, ドイツ

説明

ホテルのその他の情報

  • 中心部に位置、モダンな客室、ビュッフェスタイルのおいしい朝食

  • 中央駅まで徒歩5分

  • アルスター湖畔のホテル

  • 中心部の立地

  • 24時間対応のフロントデスク

当ホテルの客室

ホテル所在地

イビスハンブルクアルスターセントラム

Holzdamm 4-12 + 16
20099 ハンブルク
ドイツ

GPS:53.556984, 10.004152

電話番号
ファックス +49 40 24829999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

LE BAR

当ホテルのバーでは、常にお客さまをお持ちしております。冷たいお飲み物、軽食、温かいお飲み物を毎日、1 日 24 時間ご利用いただけます。Sky でスポーツイベントの生放送をご覧いただけます。一部サービスは、制限される場合があることをご了承ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,210 件のレビュー

トリップアドバイザーの評価  4.0/5  1,577 件のレビュー

2024 10/22～10/25まで滞在

お客さまの声 3.0/5

Shigechi ビジネス - 確認済みレビュー すべて

部屋そのものは悪くはないが、室内の照明が少なく、デスクワークがしにくいと感じた。通常の宿泊であれば問題ないかもしれない。

Dear Shigechi, Thank you for sharing your feedback regarding your recent stay with us from 22nd to 25th October 2024. We appreciate your comments about the room and the lighting. We will take your feedback into consideration to improve our guests' experience. Your comfort is essential to us, and we will strive to make your future stays more enjoyable. Warm regards, Gaby Schulz Hoteldirektorin

Great location!

トリップアドバイザーの評価 4.0/5

Raffik00001 Couples - トリップアドバイザー認証口コミ

The main advantage is the location. 10 minutes to main railway station and also quite close to old part and center of Hamburg. You can easily get almost everywhere by foot. Hotel itself is ok. Nothing special and quite basic. Rooms not so big. It is 2* and looks like 2*. Staff nice and helpful.

3 rooms - 3 different reactions!

トリップアドバイザーの評価 4.0/5

OdieUK Friends getaway - トリップアドバイザー認証口コミ

We arrived at the hotel from the cruise port just after 10am. We chose this ibis due to its location about a 6 min walk to HBF central station. We knew we would be unable to check in until after 3 pm, so were shown where the locker room is (2 euros per locker - DONT close it till you have everything you need). Off we went for a day trip to Lunaberg which was fabulous. We got back at 5pm and checked in. The staff were friendly and professional. Our three rooms were scattered round this large budget hotel. My room was located on the 2nd floor at the front. We did not get any noise. The room was standard ‘funky’ ibis. Some parts i like - some i dont. The lights on wires that hang from ceiling by bed i don’t - i always fear i will strangle myself on the dangling wire! The bathroom was compact and bijou. The beds firm. The decor was the ibis grey and brown with the ‘wobbly’ drawn books etc around the tv. Our friends did not fare as well, and found scaffolding and workmen outside their room. Not good! Breakfast was standard ibis fare including their powdered scrambled egg..blah..the cold offering along with pastries and a great coffee machine helped give a breakfast of sustenance. The main positive point is its location just a five min walk to lake snd 6 mins to the platforms if the railway station.

Best for its location

トリップアドバイザーの評価 3.0/5

DetroitBarbara トリップアドバイザー認証口コミ

The hotel is located near the main Hamburg train station and the Alster Lake which is a plus. It features pictures of a restaurant but the restaurant is only open for breakfast. On a previous visit the restaurant was open for other meals. This resulted in having to walk some distance to find restaurants for other meals. Another plus of the location was that the Hop On Hop Off bus stopped right across the street. The hotel is definitely not friendly for anyone with walking or mobility issues. Their website says that all rooms can be accessed by elevator. White technically true, in practice it is not true. In order to reach our room there was a long walk which included stairs which eventually led to a small elevator. Forty of the hotels rooms must be accessed this way. The room lacked several amenities such as lotion, coffee/tea maker, mini fridge, etc. There was no place in the bathroom to set small items such as toothbrushes, cosmetics, medications, etc. Service from staff varied from very good to poor.

Would hesitate to recommend

トリップアドバイザーの評価 2.0/5

Passenger57284670654 トリップアドバイザー認証口コミ

The location and breakfast were really nice. The staff at the reception desk when we arrived not so much. They were rude, aggressive and quite unpleasant - and spent more than half an hour before they were able to give us our key cards. The level of unprofessional communication took me by surprise.

Dear Passenger57284670654, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our location and breakfast. However, we are truly sorry for the unpleasant experience you had with our reception staff. We apologize for any rudeness or aggression you encountered, as this is not the level of service we strive for. Your comments have been noted, and we will take them into account to improve our communication. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future. Best regards, Your Team at ibis Hamburg Alster Centrum

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,592 件のレビュー 9.5/10 ロケーション
  • 1,557 件のレビュー 5.7/10 客室
  • 1,320 件のレビュー 8.7/10 サービス
  • 22 件のレビュー 8.5/10 インターネット
  • 972 件のレビュー 8.9/10 朝食
  • 603 件のレビュー 6.9/10 清潔さ

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