ibis Kuala Lumpur City Centre 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.387 opiniones

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ibis Kuala Lumpur City Centre - Image 1
ibis Kuala Lumpur City Centre - Image 2
ibis Kuala Lumpur City Centre - Image 3
ibis Kuala Lumpur City Centre - Image 4
32 Jalan Yap Kwan Seng, 50450 KUALA LUMPUR, Malasia

Descripción

Extras del hotel

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Nuestros alojamientos

Reservar este hotel
Habitación 1

Localización del hotel

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malasia

GPS:3.163079, 101.714573

Teléfono
Fax +60 3-2778 3300

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.387 opiniones

Nota de clientes de Avis 2.5/5

Valentina P. Familias - Comentarios confirmados ALL

Dear Ms. P., Thank you for taking the time to share your detailed feedback following your stay with us. First and foremost, I would like to sincerely apologize that your experience did not meet your expectations, especially as you were celebrating your birthday. We are truly sorry for the confusion and frustration caused regarding the charges on your account, as well as the disappointment with our breakfast experience and service. I understand that my colleague had explained the charges and the system-related issue during your stay. However, it is clear that our explanation was not communicated in a way that gave you confidence and clarity, and for that, I sincerely apologize. We never intend for our guests to leave feeling confused about their bill or that they have been charged incorrectly. Please be assured that your comments regarding the itemized statement, check-in communication, breakfast replenishment, food presentation, egg station service, and the lack of information about our hotel facilities have been shared with the respective department heads for immediate review and improvement. Should you still have any concerns regarding the charges or if there is anything on your final statement that you would like us to clarify further, please do not hesitate to write to us directly. We would be more than happy to review your folio with you and provide a detailed explanation to ensure everything is clear. Once again, I sincerely apologize for the inconvenience and disappointment you experienced. We appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope you will give us another opportunity to provide you with the much better experience you deserve. Warm regards, Muntaz Narayani Devi Guest Experience Manager ibis Kuala Lumpur City Centre

Nota de clientes de Avis 5.0/5

Francesc X. A. S. Parejas - Comentarios confirmados ALL

Dear Francesc X. A. S., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balqis Puteri Front Office Manager

Nota de clientes de Avis 3.5/5

Veronica C. Negocios - Comentarios confirmados ALL

Dear Ms. Veronica C., Thank you for taking the time to share your feedback following your recent stay with us at ibis Kuala Lumpur City Centre. We sincerely regret to learn that your experience with the bed comfort and bathroom conditions did not meet your expectations. Please accept our apologies for the inconvenience caused. What you described is certainly not the standard we aim to provide, and we are truly sorry that this impacted your overall comfort. Rest assured, we have shared your comments with our Housekeeping and Maintenance teams for immediate review and corrective action. We are committed to ensuring that every guest enjoys a comfortable and pleasant stay, and your feedback is invaluable in helping us achieve that goal. On a positive note, we are glad to know you appreciated the breakfast, our team’s service, and the WiFi quality. Your recommendation of our brand and the Accor loyalty programme means a lot to us. We hope to have the opportunity to welcome you back in the future, and we are confident your next stay will be a more enjoyable one. Should you need any assistance with future bookings, please feel free to contact us directly. Warm regards, Vivian Chu Hotel Manager

Buena ubicación

Nota de clientes de Avis 4.0/5

Anónimo Amigos - Comentarios confirmados ALL

Dear Yusbelly D., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Buena ubicación

Nota de clientes de Avis 4.0/5

Anónimo Parejas - Comentarios confirmados ALL

Dear Gloria D., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please to inform that no cleaning has been done due to the status of the room was do not disturb status. Please take note of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.438 opiniones 9.1/10 Ubicación
  • 2.429 opiniones 7.3/10 Habitación
  • 2.520 opiniones 8/10 Servicio
  • 50 opiniones 7.8/10 Internet
  • 1.179 opiniones 7.8/10 Limpieza
  • 1.107 opiniones 8.7/10 Comida
  • 1.006 opiniones 5.1/10 Comodidad
  • 920 opiniones 7.5/10 Desayuno

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