ibis budget Эдинбург Парк (открытие в июне 2014 г.) 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 1 214

ibis budget Эдинбург Парк (открытие в июне 2014 г.) - Image 1
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Описание

Особенности отеля

  • Less than ten minutes away from Edinburgh Airport

  • Gyle Centre Tram Stop is located just opposite the hotel

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Nearby landmarks include Edinburgh Zoo and Royal Highland centre

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Расположение отеля

ibis budget Эдинбург Парк (открытие в июне 2014 г.)

Edinburgh Business Park, 7 Lochside View
EH12 9DH ЭДИНБУРГ
Великобритания

GPS:55.937871, -3.320634

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Курение на территории отеля запрещено

FRAICHE

24/7 menu approach with hot and cold refreshments (pizza,sandwiches, pastries, etc.) are available whenever you need them

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 1 214

Рейтинг TripAdvisor  3.8/5  Отзывов: 2 036

Avoid at all costs

Примечание: Tripadvisor 1.0/5

Kim D Реальные отзывы TripAdvisor

Terrible customer service. I booked this hotel through booking.com, where the hotel stated there was parking but did not say there was a charge. After I booked they messaged me about parking charges, making them considerably dearer than comparable hotels. I messaged straight back explaining that wasn't clarified on their website and I wanted to cancel due to the costs not being as advertised. They are refusing to cancel the booking. Customer service is obviously not a priority for them.

Dear S26730VKimd, We appreciate you taking the time to share your thoughts, and we’d like to provide some clarity on the points you’ve raised, as we’re committed to ensuring transparency for all our guests. To begin, we understand your concern regarding the parking fee. However, we must highlight that our rate of £5 for 24 hours is prominently displayed on our website and across all booking platforms, including Booking.com. This fee is not only transparent but also among the most competitive in Edinburgh, where parking charges at other hotels are often significantly higher. It’s unfortunate that you felt this wasn’t clear, but the information has always been readily available for guests to review prior to booking. Regarding your comments on our customer service, we find this feedback difficult to align with the circumstances. As you did not proceed with your stay at our hotel, it’s challenging to see how our service could be fairly assessed. Furthermore, when you raised your concerns about the parking fee, we promptly issued a full refund for your booking, a clear reflection of our commitment to addressing guest concerns efficiently. This action alone demonstrates our dedication to fairness, which makes your critique of our service feel somewhat misplaced. We must also address the unfortunate tone used in your interactions with our team. Our staff work tirelessly to provide a professional experience, and the disrespectful comments directed at them were deeply disappointing. It’s difficult to accept such feedback as a fair reflection of our hotel when it stems from an exchange that lacked the courtesy we strive to uphold in all our interactions. Feedback grounded in respect carries far more weight, and we hope future reviews reflect a more balanced perspective. While we’re sorry to hear your booking experience didn’t meet your expectations, we stand confidently by the clarity of our policies, the exceptional value we offer, and the high standard of service our team delivers daily. We remain committed to providing an outstanding experience for all our guests. Best regards, Irmantas, Team Lead

Noisy hotel but nice option

Примечание: Tripadvisor 4.0/5

Madison M Реальные отзывы TripAdvisor

I stayed here as a solo female traveler, I did feel safe and it was super close to the tram stop to get me to and from the city center. It was a super noisy busy hotel. I could always hear sometime of walking/stomping which could disrupt someone. I sleep with noise canceling noise so I didn’t mind. Staff was friendly and the food was super good. The room was super small as it is a budget hotel so what can you expect.

Dear madisonmR610LQ, Thank you for staying with us and taking the time to share your experience! We’re happy to hear that you felt safe, appreciated our location, and found our staff friendly and the food enjoyable. We do understand that the hotel can sometimes be busy and noisy, and we’re glad your noise-canceling headphones helped make your stay comfortable. We hope to welcome you back in the future! Warmest regards, Irmantas, Team Lead

Nice and cosy.

Примечание: Tripadvisor 4.0/5

130evijak Couples - Реальные отзывы TripAdvisor

The hotel was clean, and the room was very economical. I had a room with breakfast included it was good.small downside you had to pay for the car park separately .Great location cose to city and airport. After all, it was nice staying after long day of traveling.

Dear Evija K, Thank you so much for taking the time to share your thoughtful review of your recent stay at ibis budget Edinburgh Park on April 13, 2025. We are truly honored to have had the opportunity to welcome you, and your feedback means the world to us as we strive to create memorable and comfortable experiences for every guest. We’re delighted to hear that you found your stay to be nice and cozy, with a clean room that met your expectations. It’s wonderful to know that the breakfast included in your package was a good addition to your experience, and that our location, close to both the city center and the airport, proved to be convenient for your travels. After a long day of journeying, we’re so pleased that our hotel provided the restful haven you needed. We also appreciate your honest mention of the car park charges. At ibis budget Edinburgh Park, we aim to keep our offerings as economical as possible, and we understand that additional fees can be a concern. Your feedback is incredibly valuable, and I’d like to assure you that we are actively exploring ways to enhance the overall value of our services, including parking options. We are committed to ensuring that every aspect of your stay feels seamless and affordable, and we’ll be reviewing how we can better address this for future guests. Your kind words about the room’s cleanliness and the overall experience warm our hearts! We take great pride in maintaining a high standard of cleanliness, and it’s rewarding to hear that this effort resonated with you. Additionally, we’re thrilled that our location served as a great base for exploring the vibrant city of Edinburgh while also offering easy access to the airport, a balance we know is important for travelers like yourself. As a team, we are always looking for ways to elevate our guests’ experiences, and your suggestion regarding the car park pricing has given us meaningful insight. We will work diligently to find solutions that align with our commitment to affordability and convenience, ensuring that future visits are even more enjoyable! Once again, thank you for choosing ibis budget Edinburgh Park and for sharing such a detailed and constructive review. It was a pleasure to have you as our guest, and we would be overjoyed to welcome you back on your next visit to Edinburgh. Should your travels bring you our way again, please don’t hesitate to reach out directly, I’d be delighted to personally ensure that your stay is nothing short of exceptional. Warmest regards Irmantas, Team Lead

Good stay

Примечание: Tripadvisor 4.0/5

emilycX9840UB Couples - Реальные отзывы TripAdvisor

Stayed here for 1 night in Feb as we arrived on a late flight. Room was okay, bit on the small side but it’s a cheap and cheerful hotel so this didn’t bother us. Bed was okay, could’ve done with an extra pillow though as they deflated a fair bit. No major issues though, gave us somewhere warm and safe to shower and sleep for the night so we were happy.

Dear Emily C, Thank you for taking the time to share your experience! We’re really happy to hear that you had a good stay and that our hotel gave you a warm and safe place to rest after your late flight. And, your thoughts on the room and bedding are helpful, we’ll keep them in mind as we continue to improve. It would be a pleasure to welcome you back again, we hope to see you soon! Warmest regards, Irmantas, Ibis Budget Edinburgh Park

WOW

Примечание: Tripadvisor 5.0/5

Jenny B Семьи - Реальные отзывы TripAdvisor

Hotel staff so friendly especially mohammed five star bar and room was amazing 1nd what a deal only 55 quid per night in the holidays nice trip also dog friendly free drinks and right near shops and the tram love it It was clean and kind would reccomend

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