Hotel Mercure Paris Bastille Saint Antoine

Hotel Mercure Paris Bastille Saint Antoine 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 572 comentários

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Extras do hotel

Sabia que são muito poucos os hotéis que oferecem quartos com terraço em Paris?Reserve já o seu quarto com terraço adjacente e mobília, plantas e iluminação exteriores.Tapete de inverno ou aspersor refrescante incluído, consoante a estação.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Hotel Mercure Paris Bastille Saint Antoine

64 Rue Crozatier
75012 PARIS
França

GPS:48.849686, 2.379615

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar

BAR Foto não contratual

O nosso bar é um espaço tranquilo e simpático - o local ideal para reuniões de negócios ou para descontrair com amigos ou família. No verão, desfrute do sol no nosso terraço no 5.º piso.

As nossas opções de alojamento

Bem-vindos aos nossos quartos Clássicos, com roupa de cama de luxo exclusiva da Mercure, sobrecolchões e almofadas viscoelásticas. Opte pelos nossos quartos "Privilege" para ainda mais conforto (equipados com roupões e chinelos, máquina Nespresso, WIFI gratuito e minibar) ou experimente os nossos quartos Privilege com terraço privativo para um pequeno-almoço tranquilo. Desfrute de um momento de relaxamento no nosso bar na cobertura.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.3/5  572 comentários

Classificação do TripAdvisor  4.0/5  599 comentários

Wonderful neighborhood to explore in Paris!

Nota Tripadvisor 4.0/5

ccsfamily Couples - Avaliação com certificação TripAdvisor

We stayed here on two different occasions in October. We chose this hotel since it was close to our friend’s home in Paris. Our first stay was for one night only and we were given a room on the top floor that had a lovely outdoor balcony with places to sit and enjoy the day or evening in Paris. We really enjoyed the balcony and the room was clean, comfortable bed, and enough space. The little mini fridge had a complimentary bottle of water, a bottle of juice, a bottle of soda, and a bottle of sparkling water. Those complimentary drinks was a very thoughtful and welcomed plus! After a trip to London, we arrived back in Paris and we stayed here again for four nights. This time we were given a room on the first floor. The outside noise was noticeable. Every day in the late afternoon, there was some type of film class filming a report outside our hotel window. Early in the morning, we would hear large banging noises from some type of truck outside our windows. Our room was on the backside of the hotel so it was not along the busy street. The beds were still very comfortable and the room was very clean. We had the complimentary water, juice, and soda in the mini fridge. Each day, they would tidy up our room and usually they would refill the mini fridge with complementary drinks. This was very nice and definitely a plus. We did not care for them leaving our windows open each day and the window did not lock. The neighborhood was absolutely wonderful! There are many fantastic restaurants nearby (Mokonuts and L’ aubergeade are two we highly recommend), a wonderful farmers market that seems to be open daily with fresh produce, and nice boutique shops nearby. We loved exploring the area! We found a wonderful little pastry shop that we visited every morning and they made the best cafe eclairs and almond crescents. It was a little shop with a small park across the street called Blè sucrè. This hotel was also close to several metro stops which made getting around Paris easy. We would definitely stay in this neighborhood again and we would stay at this hotel on the top floor again. The reason it is rated four instead of five is because the first floor was noisy and the window did not lock.

Avoid this hotel

Nota Tripadvisor 1.0/5

rkemp130 Solo travel - Avaliação com certificação TripAdvisor

Awful. Incredibly unhelpful. My flight was cancelled due to french air strike and the hotel wouldn’t even refund my prepayment for breakfast, despite me being unable to travel. I understand if my room couldn’t be cancelled, but not refunding extras like breakfast, is just wrong.

Dear Customer, We understand your dissatisfaction, because it was a air strike. However , the rate chosen is an accommodation package with breakfast included . We cannot separate both. This is a promotional rate on accommodation and breakfast too ( the full breakfast rate is 18.5€ in public rate) It is a more attractive rate but the cancellation policy is strict. We are very sorry for you. Sincerely, Béatrice

PÉSSIMA ESTADIA

Nota clientes Avis 1.5/5

Paulo G. Negócios - Comentários confirmados de ALL

O Hotel está velho, com serviço de internet ruim, serviço de quarto péssimo, elevador sem segurança, enfim o pior hotel da rede Accor em que tive a oportunidade de me hospedar.

Return trip

Nota Tripadvisor 5.0/5

kayelizabetha2015 Solo travel - Avaliação com certificação TripAdvisor

Delighted to report that both my stays at Bastille Saint Antoine were excellent. The staff were welcoming and extremely helpful. Both rooms were comfortable and I slept well. Breakfasts were good and I liked the freshly squeezed orange juice as I often find it too acid.

The entire Mercure Paris Bastille Saint Antoine team thanks you for this feedback. We are glad to know that you enjoyed your stay. We hope to see you again very soon at the Mercure Paris Bastille Saint Antoine. The reception.

Péssimo, precisa renovação total

Nota clientes Avis 1.0/5

Christophe L. Negócios - Comentários confirmados de ALL

Hotel muito velho, com mau aspecto exterior e interior. Os corredores parecem sair dum pesadelo, todo danificados, com tapetes velhos, aspecto sujo. O hotel inteiro está com cheiro ruim de ar sem circulação. O elevador é de outro século. Colchão da cama afundado. O facto deste hotel estar com a marca MERCURE e 4 estrelas é um escândalo!

Exmo Senhor, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Hotel Mercure Paris Bastille Saint Antoine. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Béatrice

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 165 comentários 9.5/10 Localização
  • 257 comentários 5.8/10 Quarto
  • 355 comentários 9.1/10 Serviço
  • 116 comentários 7.2/10 Pequeno-almoço
  • 89 comentários 4.9/10 Limpeza
  • 83 comentários 4.6/10 Comodidades
  • 65 comentários 4.8/10 Atmosfera
  • 34 comentários 4.4/10 Custo Benefício

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