ibis Styles Canberra 4 estrelas

Nota Tripadvisor 3.0/5 1.336 comentários

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ibis Styles Canberra - Image 1
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203 Goyder Street, 2604 NARRABUNDAH, Austrália

Descrição

Extras do hotel

  • Wi-Fi de alta velocidade GRATUITO e ILIMITADO

  • Filmes e sistema de entretenimento GRATUITOS no quarto

  • Restaurante 203: refeições contemporâneas, refeições rápidas e clássicos reformulados

  • Para solteiros, casais, famílias ou grupos... Existe uma cama confortável para todos

  • Pacotes de conferência com tudo incluído

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Localização do hotel

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Austrália

GPS:-35.339149, 149.148612

Telefone
Fax +61 2 6239 6310

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

RESTAURANT 203

Foto não contratual

O hotel alberga o restaurante 203, com cozinha australiana moderna. Desfrute de 1 bufete diverso e deliciosos pratos à la carte. Várias sopas saborosas, saladas saudáveis, massas tradicionais e sobremesas deliciosas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação do TripAdvisor  3.0/5  1.336 comentários

Nooooooo!

Nota Tripadvisor 1.0/5

Fat-Joe001 Avaliação com certificação TripAdvisor

Accor and other motel sites post this as a 4 star hotel. I don't think so! The following is purely my opinion, based on my recent 5 night stay. I encourage you to view the Google reviews before booking a stay at this hotel. After my first two days I was transferred to my THIRD room, (114 then 524, then 520) the TV's didn't work, bed side lamp didn't work, rooms not fully serviced and cleaned, furniture stained, no glasses in the room, tea and coffee all but empty. We went to reception and asked for some glasses and was told they'd be sent over shortly.... we're still waiting for them! The hotel is dirty, run down, rubbish on the hallway carpets.... I don't think it's seen a lick of paint since it was built. As I was talking to recption on my checkout another man came and said his tv wasn't working and two mins later a woman checked out claiming her bathroom was riddled with ants..... Take a few minutes as I did (post stay) to checkout Google reviews.... they range from blood stained mattresses, half eaten food left in the fridge, mouldy socks under the bed, mould in the bathrooms etc. It's interesting to see the managers reply to the adverse reviews..... it's almost like he cuts and pastes the same answer..... I'll let my housekeeping manager know..... but it seems like nothing changes. And I only went back about 12m..... The rooms apparently are only serviced every three days, I believe. Do yourself a favour, stay at Abode or Garden City motel, only a few hundred metres away around the corner, in my case I'm paying $25 extra a night but let me tell you.... worth every penny. You'll notice that I have only given this place 1 star..... that's purely based on the fact that I can't give it less. Let's not be totally negative.... on the plus side. The showers are great, as is the wifi. Erin at reception tried her little heart out to make it right for us and in my opinion she, should be running the place.

Dear Fat-Joe 001, Thank you for sharing your detailed feedback. I’m truly sorry to hear about the challenges you experienced during your stay, and I sincerely apologize for the issues you encountered with your rooms and the overall condition of the hotel. This is not the experience we aim to provide, and I understand your frustration. I completely regret the inconvenience of being moved to multiple rooms, and I apologize for the problems with the TVs, lamps, and the lack of basic amenities such as glasses in your room. Our housekeeping team works hard to ensure that rooms are properly serviced and cleaned, and I’m very sorry that we missed the mark during your stay. I will personally follow up with our housekeeping department to address these issues and ensure that they are resolved. Regarding the cleanliness and maintenance concerns you mentioned, including the hallway carpets and overall condition of the rooms, I am very sorry that you felt the hotel was run-down. We take pride in the appearance of our property, and I will make sure that the necessary improvements are made to address these concerns, including regular checks to ensure rooms are properly stocked and cleaned. I do appreciate your recognition of Erin’s efforts at reception. She is a valued member of our team, and I’m glad she was able to assist you during your stay. I will be sure to pass on your kind words to her. Your feedback is invaluable to us, and I assure you that we take all comments seriously. We are committed to improving and ensuring that future guests have a much more positive experience. I hope you’ll consider giving us another opportunity to provide you with the quality of service that we strive for. Thank you again for sharing your thoughts, and I sincerely apologize for any inconvenience caused during your visit. Kind Regards, Dipesh Subedi

BYO entertainment, soap and pillow

Nota Tripadvisor 2.0/5

Noel D Avaliação com certificação TripAdvisor

My experience is reflected in multiple reveiews over the last 12 months, none of which the hotel management seems interested in addressing. This is a two start motel with very little regrad for providing service and facilties of any quality. The best thing about it was the free WIfi was fast and plentiful which is good because UI had to stream entertainment due to so few free to air station being available on the SD TV. See problems listed below: • Room had not been properly service prior to our arrival – no soap and very little coffee, milk and sugar • TV was Standard Definition with only free to air channels meaning we had very little to choose from. • Pillows were the worst I have ever had on a bed anywhere • Breakfast day1 – no eggs available due to issue with supplier • Dinner day 1 – was initially told that my Accor membership only entitled me to 30% discount rather that 2 for 1 – this was checked and corrected after I challenged that position. Food was just OK but country pub rather than restaurant standard – In restaurants they tend to set the tables rather than telling you to collect your cutlery on the way through to your table. • As mentioned in earlier reviews the curtains do not block out light

Not 4 stars

Nota Tripadvisor 2.0/5

helenhL4124AQ Negócios - Avaliação com certificação TripAdvisor

This hotel markets itself as a 4 star hotel, I'm not sure how that gets assessed but it is more like 2-3 star. Arrival-not a particularly friendly welcome. Just asked for ID and credit card and handed me a piece of paper with a map of the hotel layout and restaurant times. Room-basic. More like a regional motel than a 4 star hotel. The room was large and the bed was comfy but it's ageing and there was a constant smell that seemed to come from the drain in bathroom. Toilet paper was one of those dispensers that you pull one sheet out at a time. Power points close to the bed didn't work. "Blackout curtains" were coming off their rails so lots of light shining through in the morning. The walls are quite thin so bring ear plugs if you are a light sleeper. The rooms are spread across a number of 2 story buildings-no lifts. Restaurant - small restaurant near reception. Breakfast buffet is $25. Toast, 3 types of cereal, fruit and yoghurt and basic hot food. Instant coffee machine but extra charge for barista coffee. One bright point was the female staff member on duty who was friendly and clearly doing her best. On my second morning a very large group (coach trip) were departing as I arrived. I had to clear space on a bench to eat and when I left no attempt had been made to start clean up. Seemed like there was a lack of staff. Location-in what appeared to be a residential area. No shops within walking distance Overall it's an ok basic hotel but not 4 stars and very different to other Ibis Styles I have stayed in. I'd prefer not to stay again (was booked through work)

Never Again ibis Styles Canberra! Absolutely disgraceful!

Nota Tripadvisor 1.0/5

Max M Avaliação com certificação TripAdvisor

State of room was appalling, dirty, worn, dated, pictures published online do not represent current condition of the hotel. We canceled our second night and would not have stayed the first except most of greater Canberra was booked out that night due to events.

O melhor hotel em que fiquei!!!

Nota Tripadvisor 5.0/5

Everardo M Viagem individual - Avaliação com certificação TripAdvisor

Hotel excelente! O quarto super amplo, a cama super confortável, o banheiro excelente e grande,as toalhas super felpudas e o café da manhã excelente com muita opções, faz muito tempo que não fico em um hotel tão bom! Impecável!

Dear Guest, Obrigado por seu comentário muito posistive no TripAdvisor. Tendo passado por seus comentários , nós estamos contentes que você tenha desfrutado sua estadia conosco e que pudéssemos torná-lo memorável. Agradecemos mais uma vez por seu comentário e estamos ansiosos para servi-lo novamente no futuro. Atenciosamente, Adriaan Du Plessis Diretor Geral

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 435 comentários 8.1/10 Localização
  • 1.181 comentários 4.3/10 Quarto
  • 670 comentários 7.5/10 Serviço
  • 38 comentários 5.2/10 Internet
  • 634 comentários 4.8/10 Conforto
  • 603 comentários 2.8/10 Limpeza
  • 320 comentários 6.9/10 Pequeno-almoço
  • 274 comentários 3/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.