ibis Styles Canberra 4 estrelas

Nota Tripadvisor 3.0/5 1.335 comentários

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ibis Styles Canberra - Image 1
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203 Goyder Street, 2604 NARRABUNDAH, Austrália

Descrição

Extras do hotel

  • Wi-Fi de alta velocidade GRATUITO e ILIMITADO

  • Filmes e sistema de entretenimento GRATUITOS no quarto

  • Restaurante 203: refeições contemporâneas, refeições rápidas e clássicos reformulados

  • Para solteiros, casais, famílias ou grupos... Existe uma cama confortável para todos

  • Pacotes de conferência com tudo incluído

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Localização do hotel

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Austrália

GPS:-35.339149, 149.148612

Telefone
Fax +61 2 6239 6310

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

RESTAURANT 203

Foto não contratual

O hotel alberga o restaurante 203, com cozinha australiana moderna. Desfrute de 1 bufete diverso e deliciosos pratos à la carte. Várias sopas saborosas, saladas saudáveis, massas tradicionais e sobremesas deliciosas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação do TripAdvisor  3.0/5  1.335 comentários

BYO entertainment, soap and pillow

Nota Tripadvisor 2.0/5

Noel D Avaliação com certificação TripAdvisor

My experience is reflected in multiple reveiews over the last 12 months, none of which the hotel management seems interested in addressing. This is a two start motel with very little regrad for providing service and facilties of any quality. The best thing about it was the free WIfi was fast and plentiful which is good because UI had to stream entertainment due to so few free to air station being available on the SD TV. See problems listed below: • Room had not been properly service prior to our arrival – no soap and very little coffee, milk and sugar • TV was Standard Definition with only free to air channels meaning we had very little to choose from. • Pillows were the worst I have ever had on a bed anywhere • Breakfast day1 – no eggs available due to issue with supplier • Dinner day 1 – was initially told that my Accor membership only entitled me to 30% discount rather that 2 for 1 – this was checked and corrected after I challenged that position. Food was just OK but country pub rather than restaurant standard – In restaurants they tend to set the tables rather than telling you to collect your cutlery on the way through to your table. • As mentioned in earlier reviews the curtains do not block out light

Not 4 stars

Nota Tripadvisor 2.0/5

helenhL4124AQ Negócios - Avaliação com certificação TripAdvisor

This hotel markets itself as a 4 star hotel, I'm not sure how that gets assessed but it is more like 2-3 star. Arrival-not a particularly friendly welcome. Just asked for ID and credit card and handed me a piece of paper with a map of the hotel layout and restaurant times. Room-basic. More like a regional motel than a 4 star hotel. The room was large and the bed was comfy but it's ageing and there was a constant smell that seemed to come from the drain in bathroom. Toilet paper was one of those dispensers that you pull one sheet out at a time. Power points close to the bed didn't work. "Blackout curtains" were coming off their rails so lots of light shining through in the morning. The walls are quite thin so bring ear plugs if you are a light sleeper. The rooms are spread across a number of 2 story buildings-no lifts. Restaurant - small restaurant near reception. Breakfast buffet is $25. Toast, 3 types of cereal, fruit and yoghurt and basic hot food. Instant coffee machine but extra charge for barista coffee. One bright point was the female staff member on duty who was friendly and clearly doing her best. On my second morning a very large group (coach trip) were departing as I arrived. I had to clear space on a bench to eat and when I left no attempt had been made to start clean up. Seemed like there was a lack of staff. Location-in what appeared to be a residential area. No shops within walking distance Overall it's an ok basic hotel but not 4 stars and very different to other Ibis Styles I have stayed in. I'd prefer not to stay again (was booked through work)

Never Again ibis Styles Canberra! Absolutely disgraceful!

Nota Tripadvisor 1.0/5

Max M Avaliação com certificação TripAdvisor

State of room was appalling, dirty, worn, dated, pictures published online do not represent current condition of the hotel. We canceled our second night and would not have stayed the first except most of greater Canberra was booked out that night due to events.

Terrible!

Nota Tripadvisor 1.0/5

A1490XYdavidh Avaliação com certificação TripAdvisor

We were once regular customers of this property pre Covid. The last few years has seen a decline in a hotel I have never seen before. The price we were charged was higher than when we booked, the TV and phone didn't work, the TV was fixed but the phone wasn't. The room was not serviced despite promises it would be. Towels and coffee were replenished only after many walks to the reception as previously mentioned the phone didn't work. The ill-fitting curtains had holes in them as did the sheets. The staff listened politely to my concerns but could not care less and no action taken. ACCOR should be ashamed of themselves allowing this to happen to a once good property. I suggest the Manager should be fired and someone put in who cares about the customers and the property and knows what they are doing. ACCOR has certainly gone downhill, never again!

Dear A1490XYdavidth Thank you for sharing your feedback with us, and we sincerely apologize for the disappointing experience you encountered during your recent stay. As former regular customers, we understand your frustration and disappointment with the decline in our property's standards. We deeply regret the issues you faced, including the pricing discrepancy, non-functional TV and phone, lack of room service despite assurances, and the condition of the curtains and sheets. These are certainly not reflective of the high standards of service and comfort we strive to provide. Your comments regarding our staff's response and the overall management of the property have been noted, and we assure you that we take your feedback seriously. We will investigate these matters internally to address the root causes and prevent similar incidents from occurring in the future. At Ibis Styles Canberra, we are committed to delivering exceptional experiences to our guests, and we apologize for falling short of your expectations on this occasion. We appreciate your loyalty as a former regular customer, and we hope to have the opportunity to regain your trust in the future. Should you wish to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. Warm Regards, Dipesh Subedi

O melhor hotel em que fiquei!!!

Nota Tripadvisor 5.0/5

Everardo M Viagem individual - Avaliação com certificação TripAdvisor

Hotel excelente! O quarto super amplo, a cama super confortável, o banheiro excelente e grande,as toalhas super felpudas e o café da manhã excelente com muita opções, faz muito tempo que não fico em um hotel tão bom! Impecável!

Dear Guest, Obrigado por seu comentário muito posistive no TripAdvisor. Tendo passado por seus comentários , nós estamos contentes que você tenha desfrutado sua estadia conosco e que pudéssemos torná-lo memorável. Agradecemos mais uma vez por seu comentário e estamos ansiosos para servi-lo novamente no futuro. Atenciosamente, Adriaan Du Plessis Diretor Geral

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 435 comentários 8.1/10 Localização
  • 1.181 comentários 4.3/10 Quarto
  • 670 comentários 7.5/10 Serviço
  • 38 comentários 5.2/10 Internet
  • 634 comentários 4.8/10 Conforto
  • 603 comentários 2.8/10 Limpeza
  • 320 comentários 6.9/10 Pequeno-almoço
  • 274 comentários 3/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.