Novotel Canberra 4,5 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 3.508 comentários

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Descrição

Extras do hotel

  • A 1 km do lago, a 3 km do Parlamento

  • Imensos restaurantes e bares nas proximidades

  • WiFi, amplo espaço de trabalho, TV por cabo de ecrã plano

  • Bebidas e snacks durante todo o dia no elegante bar

  • Centro de fitness, spa, sauna, espaços para eventos

As nossas opções de alojamento

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Localização do hotel

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Austrália

GPS:-35.27799, 149.128986

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FIRST EDITION

Refeições durante todo o dia disponíveis, das 10:30 até tarde, no Ambrae Bar and Pantry. Serviço de quartos no Novotel Canberra disponível 24 horas por dia com opções saudáveis disponíveis.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  3.9/5  3.508 comentários

Classificação do TripAdvisor  3.5/5  4.027 comentários

Not stoked.

Nota Tripadvisor 2.0/5

Marc G Avaliação com certificação TripAdvisor

Save your money. Common areas are satisfactory, but nowhere near luxury. Beyond premium room options, rooms are outdated and feel dirty with marks on walls, broken tiles, stained grout, stained carpet, etc. Breakfast is fantastic if you want a tutorial on how not to run a restaurant. A buffet breakfast with entry wait lines all three mornings we stayed. Specific areas Novotel must address: - 16 minute wait time from elevator door to restaurant entry. - only one person admitting entry to guests to the breakfast area. At minimum, two staff are required. It is not feasible to have one person with a line 40 people deep running back and forth between table and entry. Note, there were at all times at least three tables fully vacant which could have seated four guests. - the raised bar seating to the right of restaurant entry is wasted seating space. Not once was a single person seated there. The three of us would have been quite happy to be seated there. - a line for clean plates each day. - slow replenishment of food. - staff conduct. On multiple occasions, one female staff member was speaking aggressively towards a male colleague, at times yelling at him in frustration.

Excellent Overall!

Nota Tripadvisor 4.0/5

islandboi6 Avaliação com certificação TripAdvisor

After reading a number of forums on TripAdvisor I chose Novotel because of it's fantastic location, short walk to the Canberra centre, light rail right outside the door. The only negative was the strange layout of the room, hated the bathroom sink for cleaning teeth and shaving "jutting out of the bathroom and into the room" the most bizarre layout I have come across in a hotel anywhere in the world (see pictures) Also hated the credit card fee/charge, only makes me eat away hotel. Room was quite and soundproof. Reception friendly, helpful and welcoming.

Un bon choix

Nota Tripadvisor 4.0/5

Racam Avaliação com certificação TripAdvisor

Situation parfaite en plein centre avec une multitude de restaurants et boutiques dans les environs immédiats. L hôtel lui même est fort correct avec une belle piscine.Le restaurant n a qu une carte squelettique mais offre une belle remise aux titulaires de la carte Accor Plus.

Cher Racam, Merci d'avoir choisi de séjourner avec nous au Novotel Canberra. Nous sommes ravis d'apprendre que votre récente expérience a été très positive et que notre emplacement répond à vos besoins. C'est également merveilleux d'apprendre que vous avez adoré notre piscine et apprécié l'utilisation de votre carte Accor Plus. Je peux confirmer que notre nouveau menu complet sera relancé la semaine prochaine et je m'excuse si vous avez trouvé notre menu réduit limité./ Nous espérons vous accueillir chaleureusement lors de votre prochaine visite à Canberra. Sincèrement, Jessica James Directeur général

Recepção fraca

Nota clientes Avis 3.0/5

Andre L. G. Famílias - Comentários confirmados de ALL

As recepcionistas não estavam a altura do hotel Accor. Muito inseguras, nível de informações zero. Café da manhã sofrível e novamente com a equipe fraca. Conforto razoável dos quartos. Hotel bem localizado

Exmo Senhor(a) G., Dear Guest, Greetings from Novotel Canberra!! Thank you for your time given to express your wonderful feedback. We are delighted to know that your experience at the hotel was excellent and the hotel suited your needs perfectly. I have shared your feedback with the team and our associates, which truly drives us to give our very best. At Novotel Canberra, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Accor Hotels and are committed to provide you the highest level of services. If you have any further queries or comments, please feel free to contact us directly. Looking forward to welcome you back at Novotel Canberra. Warm Regards, Guest Relation Team Novotel Canberra

Aconchegante

Nota Tripadvisor 4.0/5

MoroJ Negócios - Avaliação com certificação TripAdvisor

Hotel bem aconchegante! Muito limpo e com acomodações muito confortáveis. Café da manhã bem servido e com muita variedade. Pessoal muito atencioso e com muita cortesia no atendimento. A localização do hotel é muito interessante com uma vizinhança muito bonita.

Dear MoroJ, Thank you for your review of Novotel Canberra. We are delighted you enjoyed your stay and hope you enjoyed your time visiting Australia. Kind regards Ben Murphy General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.629 comentários 7.5/10 Localização
  • 2.257 comentários 5/10 Quarto
  • 1.739 comentários 7.3/10 Serviço
  • 27 comentários 4.5/10 Internet
  • 861 comentários 4.8/10 Conforto
  • 823 comentários 4.2/10 Limpeza
  • 599 comentários 3.8/10 Comodidades
  • 592 comentários 2.6/10 Atmosfera

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