Nota clientes Avis 4.0/5 15.573 comentários
Hotel aprovado por ALLSAFE
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Grátis: torne-se membro
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Beneficio de vantagens
Não posso beneficiar de uma Tarifa para Membros
A 1 km do lago, a 3 km do Parlamento
Imensos restaurantes e bares nas proximidades
WiFi, amplo espaço de trabalho, TV por cabo de ecrã plano
Bebidas e snacks durante todo o dia no elegante bar
Centro de fitness, spa, sauna, espaços para eventos
Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.
Check-in desde as 14h00
Check-out até às 11h00
Serviços a pagar
Com várias opções de alojamento que incluem quarto Executive com cama de tamanho King e apartamento Executive, o Novotel Canberra é ideal para viagens de negócios e lazer. Os quartos estão bem equipados, com uma decoração contemporânea e uma variedade de comodidades convenientes. Os hóspedes deste magnífico hotel de Canberra podem desfrutar de climatização no quarto, TV de ecrã plano com canais de desporto e notícias Foxtel, Internet, minibar, casa de banho e utensílios para chá/café.
Sujeito a disponibilidade
Número de salas de reunião: 7
Tamanho máximo: 70 m²
Capacidade máxima: 50 pessoas
Capacidade máxima para banquetes: 28 pessoas
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
A great Disappointment
85JoanCF 19/04/2021 Avaliação com certificação TripAdvisor
According to my husband the worst Accor he has stayed in! And he is seldom critical. I felt the same and was shocked at the lack of services available, the poor organisation, the delays at reception, no phones answered by reception, housekeeping or dinning, carpark unmanned and disorganised, lifts didn't work, room door key repeatedly faulty, 1 hour wait for a table at the restaurant, although we had booked, incorrect food brought after the long wait. We were glad to leave and hope I don't need to return. I have recently started staying at hotels again after the Covid scare, but this hotel needs much improvement to draw people back. I used my free night and am so sorry I wasted it on this hotel. I hope the rest of my Accor membership proves to be more worthwhile, this certainly wasn't.
john t 18/04/2021 Avaliação com certificação TripAdvisor
at check in I was advised to move my car from out the front although it was in the drop off zone, we were given the wrong room, we had booked a room with balcony, had to go back to reception where check in woman did not apologise or even seem to care, overheard her colleague say it was her who changed booking..we were told what time we had to take breakfast however the person checking in next to me was given choice..waited 1 hour for first coffee at breakfast and the food was very disappointing poached eggs hard, cold and I think precooked one piece of dry toast breakfast room badly managed.Bed old and lumpy mattress pillows old and like tissue paper
xmasrob 16/04/2021 Avaliação com certificação TripAdvisor
Hotel was great however understaffed at the moment compared to previous visits, slow service for breakfast and the valet parking, the staff in the restaurant required managers to assist with the taking of orders, however eye fillet I had was one of the best I have had for sometime.
BarbNewcastle 14/04/2021 Avaliação com certificação TripAdvisor
Location was the only positive. Understaffed and run down hotel, not of usual Novotel standard. Room cramped and with old fashioned beds and poor quality bedding. Toilet and shower need replacing. Combination basin/sink is impractical. Staff in restaurant tried hard to please but were hampered by nw and not enough staff. Reception staff in training without support. Points still not allocated and $ not removed from pre-allocation 10 days after stay. Location is great as short walk to restaurant hub.
Surge Pricing gone wrong
542dean 14/04/2021 Avaliação com certificação TripAdvisor
Very dated small rooms, no powerpoints working, crazy car parking, even worse lifts, and paying triple the standard rate at peak times. The so called balcony rooms are at the back with a view of the carpark and next high-rise. At least its central and close to city!
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