Desert Gardens - A member of Novotel Hotels 4.5성

트립어드바이저 평점 3.8/5 4,112 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Desert Gardens - A member of Novotel Hotels - Image 1
Desert Gardens - A member of Novotel Hotels - Image 2
Desert Gardens - A member of Novotel Hotels - Image 3
Desert Gardens - A member of Novotel Hotels - Image 4
Yulara Drive, Ayers Rock, 0872 YULARA, Australia

호텔설명

호텔 추가 정보

  • With over 65 tours, local activities and attractions with Ayers Rock Resort

  • FREE Guest Activities

  • Complimentary Resort Shuttle Bus and Airport Transfers.

  • Soak up the sun by the hotel's swimming pool

숙박

호텔 위치

Desert Gardens - A member of Novotel Hotels

Yulara Drive, Ayers Rock
0872 YULARA
Australia

GPS:-25.243842, 130.984819

전화
팩스 +61 2 9299 2103

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  3.8/5  4,112 리뷰

2024으뜸 시설

Huge resort

트립어드바이저 평점 4.0/5

MummaandCo 가족 - TripAdvisor 인증 리뷰

Extremely expensive but no other options. Room was clean & spacious, large but dated bathroom. Quite a step up into bath into shower! Parking quite a way from room. Nice pool area. Handy to restaurants. Friendly staff. Be prepared for lots of walking!

Dear MummaandCo, We’re glad to hear you enjoyed the clean, spacious room and appreciated our pool area. We also love that you found our staff friendly and helpful. Regarding the pricing, we understand that it may feel high, but in a remote location like ours, prices reflect the increased logistical costs of transport and supply. Thank you for visiting Ayers Rock Resort

Good, but pricey

트립어드바이저 평점 4.0/5

JamesB4329 Couples - TripAdvisor 인증 리뷰

First off let's be clear - if you are visiting Uluru then absolutely stay at Ayers Rock Resort and the Desert Gardens Hotel is a great choice within that. Location is unbeatable with unrivalled access to Uluru & Kata Tjuta via tours or Hop on Hop off buses. The hotel was clean & the major positive was having access to the restaurants of all hotels in the resort. Food quality was good at Mangata restaurant and excellent at Ilkari for a treat (quite expensive). The overall room was probably slightly below the standard you would expect for the price point. Prices are also inflated across the resort reflecting the captive market. I'd definitely stay here but budget these days to be more expensive than average.

Dear JamesB4329, Thank you for your thoughtful review! We’re so pleased to hear that you enjoyed the location, clean accommodations, and access to our resort’s restaurants. It’s wonderful to know you had great dining experiences at Mangata and Ilkari. Regarding our pricing, we understand it may seem higher than expected, but prices in remote areas often reflect the increased logistical costs associated with transport and supply. We strive to provide competitive rates while maintaining quality service in this unique location, and we truly appreciate your understanding. We’d love to welcome you back on your next visit to Uluru.

Good for the location!

트립어드바이저 평점 4.0/5

Amyers01 가족 - TripAdvisor 인증 리뷰

We stayed as a family of three and found the room spacious enough for all of us, which made our stay comfortable. While the bathroom felt a bit dated and the air conditioner was on the louder side at night, these were minor inconveniences given the peaceful, remote location of the hotel. What really stood out was the staff—they were friendly, welcoming, and always happy to help with any questions or local tips. We’d definitely recommend including breakfast with your stay; there was a great variety and plenty to choose from, which made mornings easy and enjoyable.

Thank you for sharing your feedback, and we are thrilled to hear that you and your family had a comfortable stay and enjoyed the spacious room. It’s great to know our staff made a positive impact and that breakfast was a highlight of your mornings. We appreciate your comments on the bathroom and air conditioning, and we'll keep them in mind. Thanks again for your recommendation. Best regards

Terrible, unresponsive “customer service “

트립어드바이저 평점 1.0/5

R252RScarolf Couples - TripAdvisor 인증 리뷰

I left an expensive pair of Air Beats and an international charger in our room. At the airport, I realized this and Security at the airport called the hotel asking them to please bring them. We waited 45 minutes and no one from the hotel came. Since that time I have written three times promising to give the hotel my credit card number so that they can mail these items to me. They absolutely will not respond. Three times. No response. I get an automated response each time saying that they will “get right back to me.” But nothing.

Thank you for sharing your feedback, R252RScarolf. We sincerely apologise for the inconvenience you have experienced. We understand how frustrating this situation must be. As we receive a large volume of emails daily, it might take some time to respond. We appreciate your patience. To ensure a resolution, we kindly ask that you forward your request, along with your booking number and the name under which the reservation was made, to our dedicated feedback department. This will allow us to address your concerns more effectively. It was a pleasure having you as a guest, and thank you for visiting Ayers Rock Resort.

Would stay again but not wowed

트립어드바이저 평점 3.0/5

Bayley S TripAdvisor 인증 리뷰

It was alright. The view was amazing, the room was clean and the soap/shower products were lovely. Bed was good, our TV didn’t seem to work and there was no microwave or any cooking things aside from a kettle and a mini fridge which I didn’t realise when I booked. So keep that in mind. The pool was deep but not huge for a lot of people. Reception was helpful. For the price I paid I was a little disappointed.

Dear Bayley S, Thank you and we are glad to hear that you enjoyed the amazing view, the cleanliness of your room, and the quality of our soap and shower products. We acknowledge your comments regarding the TV, cooking equipment, and the pool size. Your suggestions have been noted, and we will review them with our team. Regarding pricing, we understand that it may seem higher than expected. Prices in remote areas often reflect the increased logistical costs associated with transport and supply. We appreciate your understanding. Thank you for visiting Ayers Rock Resort.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 300 리뷰 9.2/10 위치
  • 441 리뷰 7.2/10 객실
  • 380 리뷰 7.9/10 서비스
  • 25 리뷰 4.7/10 인터넷 가격
  • 219 리뷰 7/10 레스토랑
  • 187 리뷰 5.8/10 청결도
  • 162 리뷰 4.2/10 가격 대비 가치
  • 51 리뷰 7.7/10 조식

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