노보텔 빈 하우프트반호프 4성

고객 평점 (ALL 평가) 4.6/5 2,055 리뷰

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노보텔 빈 하우프트반호프

Canettistrasse 6, 주차장: 칼 포퍼 스트리트 4
1100 
오스트리아

GPS:48.18572, 16.37914

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THE FLAVE OF VIENNA

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자세히 보기

ALL 평가  4.6/5  2,055 리뷰

TripAdvisor 평가  4.5/5  1,017 리뷰

2024으뜸 시설

Good location, but could be improved

트립어드바이저 평점 3.0/5

tourist_tales TripAdvisor 인증 리뷰

Kind of a mixed review, I would have put it more a 3 1/2 star. So, to begin with a few things that could be better, it is unclear the difference between a family room for 1 child or a family room for 2 children. Novotel wouldn't tell me in advance in writing what the difference was, and said I needed to call them in Austria and they would help. I booked one for 2 children, at slightly higher rate, as it looked like it provided a double sofa bed. When I turned up, only a single sofa bed was set up. A quick chat to reception and it was altered, new sheets, new pillows and sorted within 10 mins. the double sofa bed had 2 separate mattresses which were different thicknesses which wasn't good, but my child said it was comfy enough. The air con didn't work well, it was heat or cold air, never balanced so night was a constant under duvet, then out until it went cold then back in. A fridge provided in the room is good, but a sticker saying the contents are free, and all they provide is 2 sparkling waters was more insulting than offering just a fridge to use. 27 euro for breakfast is excessive in my opinion, and I didn't pay it, so don't know how good it was. Positive, room was clean, staff very friendly, and when raised the issue about the bed, responded fast, couldn't ask for more. The location is also excellent and great public transport links. I probably would stay again, but only due to cleanliness and location

위치가 좋음

고객 평점 5.0/5

익명 커플 - 전체(All) 통지 확인

직원들이 매우 친절하며 이동시 위치가 좋음

Thank you for your feedback! We’re glad to hear that you enjoyed our convenient location and that our staff provided friendly service. It’s always great to know that our guests appreciate both the location and the helpfulness of our team. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Memorable stay

트립어드바이저 평점 5.0/5

David_Calu TripAdvisor 인증 리뷰

Well maintained property with functional facilities. Located to connect center and international spots easily. Breakfast fresh and delicious with various treats. Rooftop SPA was amazing in the evenings, Sadly there is no swimming pool, but the views have been unforgettable. Cheers to Sasha and Alex at the lobby bar, friendliest members of the entire team 🙋🏻‍♂️ definitely stay again if i revisit this wonderful city

Thank you for sharing such a wonderful review. We’re thrilled to hear that you had a memorable stay with us and that you found our property well-maintained with functional facilities. It’s great that our location was convenient for your travels, connecting you easily to both the city center and international spots. We’re also pleased you enjoyed our fresh and delicious breakfast options, as well as the unforgettable views from the rooftop SPA. We’re especially grateful for your kind words about Sasha and Alex at the lobby bar. They will be happy to know they made such a positive impression. We understand your wish for a swimming pool, and while we don’t have one, we’re glad the views made up for it! Thank you for your recommendation, and we look forward to welcoming you back the next time you visit this beautiful city. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Great location for the main railway station but a distance from the city centre.

트립어드바이저 평점 5.0/5

David T Friends getaway - TripAdvisor 인증 리뷰

As we were arriving and departing by train we wanted a hotel near to the station. And this one is ideal. Only 2 minutes walk out of the side entrance to the station. The ground floor and reception are airy and modern, and the receptionist was very efficient and informative. The rooms were spacious and functional, with comfortable beds and a quiet environment. Breakfast was quite expensive so we decided to eat out and there is plenty of choices of places for a light breakfast in and around the station. The downside to staying in this location (no fault of the hotel) is it is a 20-30 minute tram ride to the centre. The underground would be quicker but the line past the main railway station was closed when we visited. The trams were crowded at all times of the day and it was quite confusing understanding how to navigate the transport system (and purchase tickets). I would definitely recommend this hotel.

Thank you for your detailed feedback. We're thrilled to hear that our location worked well for your travel plans, with the close proximity to the train station making your arrival and departure easier. It’s also great to know that you found the ground floor and reception area modern and comfortable. We appreciate your kind words about the efficiency and helpfulness of our receptionist; we strive to make every guest's experience as smooth as possible. We’re glad you enjoyed the spacious rooms and quiet environment, providing a relaxing space during your stay. We understand that breakfast options can vary in preference, and we’re happy you found alternatives nearby to suit your needs. As for the distance to the city center, we agree that it can take a bit of time to reach, but we hope you had the chance to explore the beauty of Vienna. Thank you for recommending us! We truly appreciate your feedback and hope to welcome you back for another stay in the future. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

위치가 좋음

고객 평점 3.5/5

익명 가족 - 전체(All) 통지 확인

위치가 좋고 청결합니다. 하지만 사전 설명없이 냉장고가 없는 방을 배정해줘서 당황.(크게 사용할 일도 없고 방바꾸는 것도 귀찮아서 그냥 사용)

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,097 리뷰 9.6/10 위치
  • 1,908 리뷰 7.6/10 객실
  • 1,481 리뷰 7.9/10 서비스
  • 45 리뷰 6.4/10 인터넷 가격
  • 1,087 리뷰 8.8/10 조식
  • 808 리뷰 8.1/10 청결도
  • 446 리뷰 9.4/10 분위기
  • 164 리뷰 8.1/10 웰니스 센터

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