Novotel Wien Hauptbahnhof 4 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 3.329 recensioni

Novotel Wien Hauptbahnhof - Image 1
Novotel Wien Hauptbahnhof - Image 2
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Descrizione

I plus dell'hotel

  • Per i creativi disponiamo di uno spazio di coworking

  • Per un massimo di 450 persone, offriamo un'ampia area eventi con attrezzature all'avanguardia

  • Al 19° piano, centro fitness e spa con uno splendido panorama sui tetti di Vienna

  • Direttamente presso la stazione centrale di Vienna, scoprite il nostro moderno hotel cittadino

Le nostre sistemazioni

Prenota questo hotel
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Posizione dell'hotel

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

Coordinate GPS:48.18572, 16.37914

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

THE FLAVE OF VIENNA

Provate la Vienna gourmet presso THE FLAVE: dall'alta cucina moderna alle prelibatezze austriache. Godetevi il menu à la carte o il conviviale Share&Eat nel soggiorno urbano con piastrelle colorate e un atrio arioso.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  3.329 recensioni

Giudizio clienti 4.5/5

Claudio L. Famiglie - Avvisi confermati di ALL

Thank you very much for taking the time to share your detailed feedback. We sincerely regret the experience you described and fully understand how important such arrangements are when traveling with a young child. Regarding the minibar, please note that minibars have been removed from our standard room category as part of our environmental and sustainability initiatives. At the same time, we would like to inform you that it is of course possible to store baby food or similar items in a refrigerator at our Front Desk for the duration of the stay. As our reception is staffed 24 hours a day, our team is always available to assist and ensure access whenever needed. With regard to the situation you experienced with our team member, we take this feedback very seriously, as the behavior described does not reflect our service standards or our philosophy. Please be assured that we will investigate this matter internally without delay. We truly regret the inconvenience caused and appreciate you bringing this to our attention. We do hope to have the opportunity to welcome you again and provide you with a much more comfortable and seamless experience. Warm regards, Franziska - Business Development Novotel Wien Hauptbahnhof

Giudizio clienti 1.5/5

Dubravka P. Azienda - Avvisi confermati di ALL

Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to see that your experience did not fully meet your expectations. We always encourage our guests to contact our reception team directly during their stay whenever something is not satisfactory, as this gives us the opportunity to react immediately and find a suitable solution, such as a room change or other alternatives to make the stay more comfortable. As only a few details were mentioned in your review, we would greatly appreciate any additional feedback regarding what exactly did not meet your expectations. Understanding our guests’ experiences in more detail helps us improve our service and prevent similar situations in the future. Nevertheless, we sincerely hope to have the opportunity to welcome you again and provide you with a much better experience next time. Best regards, Verena - Reservation Department Novotel Wien Hauptbahnhof

Giudizio clienti 5.0/5

Ana I. Azienda - Avvisi confermati di ALL

Thank you for your kind words regarding our location and hospitality. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Verena - Reservation Department Novotel Wien Hauptbahnhof

Giudizio clienti 3.5/5

Chiara S. Famiglie - Avvisi confermati di ALL

Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the quietness of your room. However, we sincerely regret that certain aspects did not meet your expectations. Please note that minibars have been intentionally removed from our standard rooms to contribute to energy conservation as part of our commitment to sustainable travel. We appreciate your comments about the cleanliness and amenities, and they will be taken into consideration for future improvements. Best regards, Verena - Reservation Department Novotel Wien Hauptbahnhof

Giudizio clienti 4.5/5

Anu H. Azienda - Avvisi confermati di ALL

Vielen Dank für Ihre positive Rückmeldung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder im Novotel Wien Hauptbahnhof begrüßen zu dürfen. Mit freundlichen Grüßen, Verena - Reservierungsabteilung Novotel Wien Hauptbahnhof

Altri utenti web che hanno valutato il nostro hotel

  • 2.530 recensioni 9.6/10 Posizione
  • 2.333 recensioni 7.3/10 Camera
  • 1.755 recensioni 8/10 Servizio
  • 37 recensioni 5.5/10 Internet
  • 1.137 recensioni 8.6/10 Colazione
  • 982 recensioni 8.8/10 Pulizia
  • 390 recensioni 8/10 Cibo

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