Novotel Marsa Alam Beach Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 129 reviews

Novotel Marsa Alam Beach Resort - Image 1
Novotel Marsa Alam Beach Resort - Image 2
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Description

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • spectacular coral reefs and diverse marine life are irresistible for scuba divers.

Our accommodation(s)

Hotel location

Novotel Marsa Alam Beach Resort

19 Km South El Quessir Marsa, Marsa Alam Road, 84721
84721 MARSA ALAM
Egypt

GPS:25.955, 34.379167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  129 reviews

TripAdvisor Rating  4.5/5  3,065 reviews

Over rated hotel

TripAdvisor rating 2.0/5

Hamsa G Families - TripAdvisor review

Over rated -Bad beach -Impolite staff -No cold water and the fridge in the room isn’t working -Very diluted drinks -No bathroom slippers and when I called the receptionist he refused to offer it. -Food isn’t good with no varieties. -Snack is very poor dessert and almost not available -I was in building 16 so I have to walk for more than 10 min. To go to the pool or reception And finally at checkout they said that cushions are missed from the room (as I am a thief and took it) and after the whole group knew it they said that they checked again and it is missed since the previous guest !!!! It is not equivalent to 5 stars hotels in Egypt at all

Dear Valued Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Novotel will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Management Team,

Reception the best

TripAdvisor rating 5.0/5

mohamedgX2168TU TripAdvisor review

Thanks for everything. Staff very friendly social thanks for reception members Ayma . Mostafa. Khamis . Deshnawy and Mansour . Mahmoud . Food very delicious and variety . Animation team very and show was very funny i love it so muchWe will come back soon .

Dear Mr. Mohamed, Thank you very much for sharing this great review of your recent stay at Novotel Marsa Alam. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards, Management Team,

One of best trips ever ♥️

TripAdvisor rating 5.0/5

Esraa E TripAdvisor review

Excellent service…. Entertainment every place u go Clean rooms … clean pools … 5 stars for food ( taste - fresh- varaity) Animation team have allot of fun programs at pool and at night Flexibility is available Easy to communicate with everyone there ♥️

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It's always nice to receive positive feedback. I will share your comments with our team. I am sure that this opinion will be an encouragement to all our employees in striving to constantly improve the quality of our services. Thank you again for sharing your experiences and we hope that your next visit will be as pleasant as the previous one. Kind regards, management team,

happy vacation

TripAdvisor rating 5.0/5

Melya M TripAdvisor review

it was a very great experience , the staff was so friendly and very helpful, the room is so neat and clean , the pool is always clean , the hotel has great vibes and the food is amazing , the shows at night are amazing and fun , it is a pretty amazing hotel experience.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team,

Wonderful

TripAdvisor rating 5.0/5

ahmed G TripAdvisor review

It was a great stay , very lovely holiday , staff were very friendly and helpful specially Mr. Ayman Radwan front office & chef. Omar el Gazzar . Thank you very much guys for the great vacation , looking forward to visit this hotel again for another vacation

Dear Guest, Thank you very much for sharing this great review of your recent stay at Novotel Marsa Alam. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards, Management Team,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 469 reviews 8.6/10 Location
  • 1,003 reviews 9.3/10 Room
  • 1,839 reviews 9.4/10 Service
  • 75 reviews 7.9/10 WiFi
  • 667 reviews 9.1/10 Cleanliness
  • 597 reviews 9.1/10 Amenities
  • 536 reviews 9.3/10 Vibe
  • 330 reviews 9.1/10 Comfort

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