Novotel Marsa Alam Beach Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 173 reviews

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Novotel Marsa Alam Beach Resort - Image 1
Novotel Marsa Alam Beach Resort - Image 2
Novotel Marsa Alam Beach Resort - Image 3
Novotel Marsa Alam Beach Resort - Image 4
19 Km South El Quessir Marsa, Marsa Alam Road, 84721, 84721 MARSA ALAM, Egypt

Description

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • spectacular coral reefs and diverse marine life are irresistible for scuba divers.

Our accommodation(s)

Hotel location

Novotel Marsa Alam Beach Resort

19 Km South El Quessir Marsa, Marsa Alam Road, 84721
84721 MARSA ALAM
Egypt

GPS:25.955, 34.379167

Telephone
Fax +20 65 3351002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  173 reviews

TripAdvisor Rating  4.5/5  3,207 reviews

Super holiday in Novotel

TripAdvisor rating 5.0/5

76m_rtac TripAdvisor review

The hotel is clean, the food is delicious. The view from the restaurant terrace is beautifull. The staff are nice and friendly for example Amr Fadi. :-) He has a few kind words for everyone and he is always smiling, very funny and nice man. And He makes super cocktails

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and were impressed with our comfortable beds, diverse dining options, stunning coral reefs and attentive staff. It is always a pleasure to know that our efforts in creating a peaceful and memorable retreat for our guests were successful. Your kind words about our team, especially our waiters, mean a lot to us. We hope to welcome you back soon for more relaxation and underwater exploration! Best regards, Management Team,

Amazing Stay – Highly Recommend!

TripAdvisor rating 5.0/5

AdilaBeganovkc TripAdvisor review

We had an incredible time at this hotel! The overall design, especially the gardens, was absolutely stunning (the gardeners are doing an amazing job!). Our room was spacious, equipped with everything we needed, and the bed was very comfortable. The cleaning staff ensured our room was spotless every single day. The food was delicious, with plenty of options to choose from. Every night, there was a BBQ featuring a variety of meats, so there was always something new to enjoy – you definitely won’t get bored of the food! The beach area was fantastic, offering activities like volleyball, pétanque, and even camel rides. One of our favorite features was the pier, where you can snorkel at the end. The underwater world was breathtaking, and the lifeguard was attentive, making sure we felt safe throughout. A huge shout out to the animation team for their incredible effort! The evening shows were fantastic and SO MUCH FUN, and the daily activities like aqua aerobics and volleyball added so much fun to our stay. A special thanks to queen Berta for going above and beyond to make everything even more enjoyable – she’s truly the best! Also, a big thank you to Miriam (I hope I’ve spelled her name correctly; she works in guest relations at the desk next to reception) for helping me organize a birthday surprise. I really appreciate her help! For the downsides: The breakfast bag we received for our early morning flight was disappointing. (This is provided when your flight departs too early for the regular breakfast service.) Unfortunately, it didn’t match the amazing breakfasts we enjoyed at the hotel – we only managed to eat the banana, as the rest wasn’t very appetizing. Lastly, we were constantly disturbed by a variety of sellers trying to promote/sell excursions or the hotel’s amenities. We were constantly being interrupted while we were reading, talking, and even while we were sleeping. We understand this is common in many hotels in Egypt, but it would be a significant improvement if the hotel made an effort to minimize these disturbances. For example, it would be much better if, during check-in, guests were informed about where to find these sellers in case they were interested in booking excursions or spa treatments. Overall, we truly enjoyed staying at this hotel and can’t wait to return! 😊

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and were impressed with our comfortable beds, diverse dining options, stunning coral reefs and attentive staff. It is always a pleasure to know that our efforts in creating a peaceful and memorable retreat for our guests were successful. Your kind words about our team, especially our waiters, mean a lot to us. We will take your comments regarding the breakfast bag and ٍsellers into consideration. We hope to welcome you back soon for more relaxation and underwater exploration! Best regards, Management Team,

Last visit and goodbye

TripAdvisor rating 1.0/5

lenkak711 TripAdvisor review

We have been visiting Novotel at least twice a year since 2017 (outside Covid) and have always been extremely satisfied, beautiful accommodation, a really famous coral reef and good variety of food and services, coresponding 5* hotel. Unfortunately, with the arrival of the new management, drastic changes have taken place. Apart from the standard all-inclusive, all the extra services from the all-inclusive were cancelled, such as extra drinks other than the all-inclusive, classic espresso or good coffee for an extra charge were also cancelled. Currently the hotel only offers all inclusive and nothing else outside of the extra food you can buy. In case you send an email inquiry to guest realtion you will not get a reply. In case you contact top management about services for extra fees, you are indiscriminately sent somewhere. Over the last two years it has become more than clear that hotel management is fully and mostly focused on Polish clients, who are now the majority and the rest, although regular repeat guests, are not that important. Now it is the Polish market. The last straw was the unannounced reconstruction of the pier / the only access to the sea / during our holiday. I don't think anyone would want to spend a lot of money on a beach holiday when they can't even enter the sea. The excuses that the reconstruction started during windy weather were totally vague and misguided, as the reconstruction was suspended for the same reason of bad weather, and surely the contractor didn't just happen to have precisely measured stairs ready when it just started blowing hard and the management just decided hooray, let's break down the pier and get started... I would like especially to thank Mr. Abdo from the Concierge team, the Reception Manager and Mr. Mahmoud from his team and Mr. Hamed from the Lifeguards team and his team for the great service, support and many times better attitude than the top management over the all years. Gentlemans - thank you very much for your great and profesional work and support over all years! Regretfully, based on our recent experience over the last 2 years, we will not be returning to the hotel, downgrading it to an ordinary 4* with only an all inclusive option and nothing more. We are not alone, other regulars we have met at Novotel have the same opinion and the hotel will no longer be on their list.

Absolute satisfaction

TripAdvisor rating 5.0/5

Lenka S TripAdvisor review

We were very satisfied with our family and children. We moved here from another hotel, where we were unhappy, especially with the food. We didn't know what we were going to and were worried. We must say that we were excited. The staff was nice, smiling, pleasant and helpful. They spoke English and were helpful. Whether it was the reception, cooks, waiters, bartenders, or the cleaning man and the animator. The rooms, pools, and restaurants were very clean. The food was tasty, varied, fresh and made with quality ingredients, a large and varied selection of both food and drinks. The animators were helpful, funny, smiling and very communicative. I highly recommend it to anyone who likes peace, quiet, clean and good food. We were extremely satisfied and even if the first hotel has the same rating, it cannot be compared to this one at all. We will recommend this hotel to everyone and we will be happy to come back to you.

Dear Guest, Thank you so much for your wonderful review and for sharing your experience with us. We are thrilled to know that you and your family had an enjoyable and satisfying stay. Your kind words about our staff, food, and facilities truly mean the world to us. It’s rewarding to hear that our team’s efforts to create a welcoming, clean, and peaceful environment contributed to your happiness. We’ll be sure to share your compliments with everyone, especially the reception team, cooks, waiters, bartenders, cleaning staff, and animators, who all work hard to make every guest feel special. We are delighted that you appreciated the variety and quality of our food and drinks, as well as the entertainment and communication from our animators. Thank you for recommending us, and we sincerely hope to welcome you and your family back in the future. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Warm regards, Management Team,

“Grill, vegan options, multiple pools, bar, spa, stunning coral reef, and beautiful views – perfect getaway!”

TripAdvisor rating 5.0/5

Takács I TripAdvisor review

The beds are very comfortable, the food is great with plenty of variety, and the coral reef is stunning. The staff, especially the waiters, are incredibly kind and attentive. A perfect place for a relaxing getaway and underwater exploration!

Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated our comfortable beds, diverse food options, stunning coral reef, and the attentiveness of our staff. It’s always rewarding to know that our efforts in creating a relaxing and memorable getaway for our guests have been successful. Your kind words about our team, especially the waiters, mean a lot to us. We hope to have the pleasure of welcoming you back soon for more relaxation and underwater exploration! Warm regards, Management Team,

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Other web-users rate our hotel

  • 502 reviews 8.5/10 Location
  • 1,007 reviews 9.2/10 Room
  • 1,806 reviews 9.3/10 Service
  • 87 reviews 8.8/10 WiFi
  • 653 reviews 9.1/10 Cleanliness
  • 618 reviews 9/10 Amenities
  • 544 reviews 9.2/10 Vibe
  • 355 reviews 9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.