MERCURE ROMA WEST 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 442

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Opis

O hotelu

  • Darmowe Wi‑Fi oraz zestaw do kawy i herbaty we wszystkich pokojach.

  • Outlety Castel Romano i parki rozrywki w pobliżu.

  • Bezpłatny kryty parking

  • Możliwość wypożyczenia samochodu za opłatą

  • Centrum kongresowe z 15 salami dla maksymalnie 800 osób.

Nasze pokoje

Lokalizacja hotelu

MERCURE ROMA WEST

Viale Eroi di Cefalonia 301
00128 Rzym
Włochy

Pozycja GPS:41.785923, 12.434851

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Mchef Restaurant

Elegancka i przytulna restauracja zaprasza także gości spoza hotelu. Oferujemy szeroki wybór śródziemnomorskich i międzynarodowych przysmaków.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 442

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 516

A kettle in room - blessed

Ocena na stronie TripAdvisor 5.0/5

peggyang868 Friends getaway - Opinia zatwierdzona w TripAdvisor

It’s comfortable and they have kettle. One of the 5 hotels that have kettle. It’s a good place. Check in was smooth because our tour leader already prepared everything properly. There is also nothing within our vicinity. Again triple room and we only got two bottles of water. Clean and comfortable Room is without aircond. Expected it in all countries that have winter. So don’t come during summer.

Dear Guest thank you very much for your good evaluation and comment. Your satisfaction is very importan for us. Thank you

Disaster and they really didn't care

Ocena na stronie TripAdvisor 1.0/5

KikiinCanada Opinia zatwierdzona w TripAdvisor

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Ocena na stronie TripAdvisor 4.0/5

Alexjoey Rodziny - Opinia zatwierdzona w TripAdvisor

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Ocena na stronie TripAdvisor 4.0/5

Sandy_JSR Opinia zatwierdzona w TripAdvisor

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Good Standard Hotel

Ocena na stronie TripAdvisor 4.0/5

SierraHotel172 Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed at this hotel for a few nights in the last week. The rooms were clean and moderate in space. Good amenities were provided. The room had both coffee machine and water kettle. The breakfast choice was really good. Liked the choices of pizza in the breakfast buffet. The staff were really professional. However the check in did take a bit of time.

Dear Guest thank you very much for your good evaluation and comment.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 257 Liczba opinii 6.8/10 Lokalizacja
  • 413 Liczba opinii 6.4/10 Pokój
  • 449 Liczba opinii 8/10 Obsługa
  • 16 Liczba opinii 7.3/10 Internet
  • 208 Liczba opinii 8.1/10 Śniadanie
  • 181 Liczba opinii 6.1/10 Czystość
  • 158 Liczba opinii 8.1/10 Jedzenie
  • 120 Liczba opinii 8/10 Dobra oferta cenowa

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