Informacja

MERCURE ROMA WEST 4 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 1 980

hotel certyfikowany ALLSAFE

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MERCURE ROMA WEST
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O hotelu

  • Ze względu na wytyczne rządowe Aloe SPA jest ZAMKNIĘTE.

  • Bezpłatny kryty parking

  • Możliwość wypożyczenia samochodu za opłatą

  • Autobus kursujący między lotniskiem Fiumicino i stacją metra

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

MERCURE ROMA WEST

Viale Eroi di Cefalonia 301
00128 rzym
włochy

Tel: +390650834111

Faks: (+39)06/50834730

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • BUS :  705 CEFALONIA GIORDA

  • METRO :  B EUR FERMI

  • Samolotem

    ROMA FIUMICINO W 22,5km / 13,98 mil - Bezpłatny transport

  • Pociągiem

    STAZIONE TERMINI W 18km / 11,18 mil

Pozycja GPS:41.785923, 12.434851

Usługi hotelowe

DE GUSTIBUS

Elegancka i przytulna restauracja zaprasza także gości spoza hotelu. Oferujemy szeroki wybór śródziemnomorskich i międzynarodowych przysmaków.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Automat z przekąskami i napojami
    • Automat z przekąskami i napojami Dodatkowa opłata
  • Śniadanie
    • Ekspres Dodatkowa opłata
    • Bufet Dodatkowa opłata
  • Obsługa hotelowa
    • Przekąski zimne
    • Gorące posiłki
Spotkania/Wydarzenia
  • Sale konferencyjne: 15
  • Centrum biznesowe
    • Centrum biznesowe z obsługą
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 215
    • Liczba pokoi dla osób niepełnosprawnych: 12
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 26
    • Liczba pokoi dla niepalących: 0
    • 3 piętra
  • Języki, jakimi posługuje się personel hotelu
    • hiszpański
    • angielski
    • francuski
    • niemiecki
  • Pralnia / obsługa parkingu
    • Pralnia chemiczna / prasowanie
  • Wi-Fi
    • Łącze szerokopasmowe Dodatkowa opłata
    • WIFI w miejscach ogólnodostępnych
    • Szybka sieć WIFI
    • Sieć WIFI w hotelu
  • Udogodnienia dla osób niepełnosprawnych
  • Dostępne przybory biurkowe
    • Wtyczki i konwertery na biurkach
    • Maszyna do polerowania butów
  • Żelazko
    • Żelazko w recepcji
  • Depozyt w recepcji
    • Depozyt w recepcji
Dojazd
  • Transfer
    • FCO
    • ROMA FIUMICINO
  • MERCURE ROMA WEST
    • Na miejscu
    • 90 Miejsca parkingowe
    • Prywatny
Centrum wellness
  • ALOE
    • Osłonięte
    • Na miejscu
  • ALOE
    • Na miejscu

Nasze pokoje

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 16

  • Maks. rozmiar: 396 m²

  • Maks. pojemność: 450 osoby

  • Maks. liczba uczestników bankietu: 196 osoby

Więcej informacji

Opinie gości dotyczące hotelu
MERCURE ROMA WEST

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 1 980

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 458

Wonderful place for tennis players

Ocena na stronie TripAdvisor 5.0/5

MICHELA R Business - 09/01/2021 Opinia zatwierdzona w TripAdvisor

Friendly and professional staff. Healty breakfast with fresh fruits and food for athletes. Delicious and healthy dinner , good wine also if you desire. We'll be there for the next tennis tournament. Pets are welcome also.

Dear Guest, thank you very much for your beautiful appreciation about our services, thank you also for to have appreciate our hospitality, I hope to have you again our guest in the future.

Mercure Roma West

Ocena na stronie TripAdvisor 4.0/5

PeNor Business - 09/03/2020 Opinia zatwierdzona w TripAdvisor

Location compensated by the very convenient and efficient Shuttle Service. Restaurant and wine list very pleasing and the staff are very friendly and professional. Internet service easy to use and good speed.

pobyt udany, ale....

Ocena klientów 4.0/5

Damian Rodziny - 13/02/2020 Opinie potwierdzone ALL

zameldowanie OK, ale niestety o wszystkie przywileje Accor Gold musiałem się upomnieć, co nie dobrym świadectwem o hotelu. O ile welcome drinka otrzymałem, niestety nie otrzymałem upominku VIP. Przy wymeldowaniu zostałem zaskoczony koniecznością opłatą w wysokości aż 24 Euro opłaty miejsowej - to dużo! Śniadanie bardzo średnie jak na Mercury - spałem w wielu hoteleach tej marki i to śniadanie było najgorsze - jajecznica z proszku lub płynu - z pewnością nie z jajek.

Dear DAMIAN M., thank you for sharing with us your opinion, I assure all my effort to improve the points that are you remarked. I assure that our scrambled eggs are prepared with fresh eggs. Anyway thank you for your opinion I assure all my effort to improve. Thanks General Manager Domenico Visicchio

A value deal

Ocena na stronie TripAdvisor 4.0/5

shangnans Family - 10/10/2019 Opinia zatwierdzona w TripAdvisor

A great hotel in terms of great value and services. While the location is not good- far away from the center, it's free shuttle services from and to airport and metro station are big makeup. The hotel lobby is nice but the room is small.

Dear Guest thank you for your evaluation and thanks for your comment that is very important for us to improve our standards.

stop in roma

Ocena na stronie TripAdvisor 4.0/5

Passport149641 Business - 23/08/2019 Opinia zatwierdzona w TripAdvisor

good place in a residence aerea. good breakfast frech foods and good dinner as well. profesional staff. nice room and bigger. far from airport but airport shuttle available. recommand if your visited rome.

Dear Guest thank you very much for to have appreciated our Hotel and our services.

Mixed feedback

Ocena na stronie TripAdvisor 3.0/5

TrailBlazer789354 Family - 20/04/2019 Opinia zatwierdzona w TripAdvisor

On hotel trade perspective, everything went well while the restaurant of this hotel we had diner during 4nights was just a disaster!!! Tasteless dishes, a simple basic piece of beef presented as ribsteack served with French fries while the night after the same steack is service without any sides! Never again I’ll try the restaurant of this hotel

Dear Guest thank you for your opinion and please accept my apologies for the problems at the restaurant. I hope to you give me another opportunity to make you better appreciate our services and also the restaurant. Thank you and sorry again.

A nice place to get away from the city

Ocena na stronie TripAdvisor 4.0/5

Earl S Family - 17/04/2019 Opinia zatwierdzona w TripAdvisor

Hotel breakfast was Excellent. Wellness Facilities not intended for children below 10 yrs old and should be posted online. You have to buy a shower cap at 2 euros at the reception and 3 euros on the spot for each shower cap before you can enter. Nearest restaurant at this Hotel at a minimum of 700 meters walk or just eat at the Hotel restaurant but beware that the hotel restaurant closes during the afternoon and opens back at 6pm. Would not recommend this Hotel if its your first time in Rome and will depend on the free shuttle. Shuttle can only go at 8 ppl at a time and only 5 - 6 times a day nothing before 8:00 and after 11pm. Shuttle will only bring/pick you at EUR Metro stations and FCO. I would recommend this Hotel for ppl with cars, Free parking on site.

Dear Guest thank you very much for your comments Thank you also for your comments that for us is very important. Thanks again.

very good hotel in Rome

Ocena na stronie TripAdvisor 4.0/5

reginam919 Couples - 09/10/2018 Opinia zatwierdzona w TripAdvisor

Very nice hotel. Good restaurant, sympathique personnel, rooms spacieux with everything we need, really very confortable. Located in a quiet place, not far from the airport. The only problem is that it is far from the metro, it is necessary to go with the hotel's shuttle, but it is necessary to reserve it in advance.

Dear Guest thank you very much for your good evaluation and your beautiful comments. I hope you come back soon at Mercure Roma west.

Good Value, Some Annoying Aspects

Ocena na stronie TripAdvisor 3.0/5

jameskisner Business - 30/09/2018 Opinia zatwierdzona w TripAdvisor

I arrived off a redye from Newark, landed at 7am. Got to the hotel around 8:30am. I had paid SPECIFICALLY for early check-in at 8am. It said on the receipt FROM THE HOTEL that I was entitled to 8am checkin. However, this person behind the desk told me when I arrived that "usually" early check in is at 10. He ultimately gave me the room, but I was really, really mad to get off a plane, be exhausted, and need my room so I could get to a 10am meeting and half to argue for something I paid for. I even showed him the email from HIS COMPANY that said I had 8am checkin and he still acted like it was irrelevant. What a moron. Another annoying thing - the workout facility doesn't open till 10AM. What the hell? Has Italy never heard of working out in the morning? Italy is a tourist country, full of american tourists and business people... many, many people workout in the morning to wake up. Just another backwards aspect of Italy.There are some positives for the hotel. They put out tasty snacks at the bar around 5 or 6pm that are free. The drinks aren't that expensive.

Dear Guest thank you for your comments and please accept my apologies for the our mistake about the early check-in, but I'm much disappointed for your adjectives to my workers that I do not even want to reply and comment. I apologize for what happened and it will be my commitment that this should no longer happen. As for the gym, I will see how to improve the opening hours. Thanks again

Bardzo przyjemny pobyt

Ocena klientów 5.0/5

Pzremek Rodziny - 27/08/2018 Opinie potwierdzone ALL

Sympatyczna i kompetentna obsługa, darmowy i bezpieczny parking, bardzo przydatny shuttle-bus, smaczne śniadania i menu restauracyjne, na pewno wrócimy do Mercury Roma West:-)

Dear Przemyslaw K., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico VIsicchio

Stayed one night only - Close to Fiumicino Airport

Ocena na stronie TripAdvisor 3.0/5

Caio F Couples - 12/08/2018 Opinia zatwierdzona w TripAdvisor

Average hotel, old fashion room decoration, nice staff, I stayed only one night, very close to the Fiumicino Airport, front desk booked the taxi to the airport and we paid in cash to the driver. Nice restaurant, great pasta as all Italy.

Dear Guest thank you for your evaluation and your comment, your opinion is very important for us. thank you for sharing your experience. I hope you are appreciated our restyling in the common areas and I assure that is in progress also in the rooms. I hope you come back soon at Mercure Roma west for to appreciate our progress.

Very enjoyable stay

Ocena na stronie TripAdvisor 5.0/5

emily201806 Family - 10/06/2018 Opinia zatwierdzona w TripAdvisor

Hotel was easy to find and the shuttle service was useful for getting to and from the nearest station and to the local mall. The junior suite was spacious enough for a family of 4 and the beds were comfortable too. We particular enjoyed the breakfast as they had plenty of options to choose from to suit everyone!

Dear Guest thank you very much for your good evaluation and for your good comments. I hope you come back soon at Mercure Roma west. Thank you again

Polecam

Ocena klientów 4.5/5

Robert Rodziny - 06/06/2018 Opinie potwierdzone ALL

Super jakość do ceny darmowy transfer z na lotnisko oraz stację metra EUR bogate śniadania dobra restauracja w hotelu

Dear Robert K., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Do recommend absolutely

Ocena na stronie TripAdvisor 4.0/5

omorin2018 Couples - 23/05/2018 Opinia zatwierdzona w TripAdvisor

We stayed for our last night in Rome and was very good. as we check-in we were very nicely greeted and in French on top of it. room was very comfortable and very clean. was close enough to the airport and use the complementary shuttle. Thank you for a great stay and we will defiantly continue with Accor hotels for our travels.

Dear Guest Thank you very much for to have appreciated our Hotel and our services. Your satisfaction is very important for us.

Good location for business and shopping

Ocena na stronie TripAdvisor 4.0/5

Joanna_KM2013 Couples - 16/01/2018 Opinia zatwierdzona w TripAdvisor

Nice location for shopping in castle Romano outlet. As for visiting Rome it a bit far with the traffic jam. The hotel is close to the airport- about 10 km. The staff is really helpful and nice. The hotel had nice swimming pool

Dear Guest, thank you for to have appreciated our hotel and staff. Your satisfaction is for us very important and help us to continue at improve. Thanks again and come back soon at Mercure Roma west.

Roma West

Ocena na stronie TripAdvisor 4.0/5

Jeff A Family - 11/09/2017 Opinia zatwierdzona w TripAdvisor

Always enjoy staying at Roma West. Good quality hotel at reasonable price. Clean, comfortable rooms and excellent staff. Restaurant is ok and good spa to relax, although the late morning opening is not thrbrsy fofvthpsr wanting early start with exercise

Dear Guest, thank you for your pleasent comment and thank you for to have appreciated our hotel and our staff. I hope to have you again our guest in your next trip in Rome. Thanks again

The Mercure Roma West Experience

Ocena na stronie TripAdvisor 4.0/5

hindlara Family - 16/06/2017 Opinia zatwierdzona w TripAdvisor

This was our second stay at Mercure Roma West, it was up to our expectations in terms of comfort, availability of information and friendly staff. Breakfast was great as usual. Check out and check in was smooth. Rooms were spacious and generally clean. However, there is much to be said about room service;. staff handling guest telephone calls for room service should be trained in hospitality and how to market room service rather than scarring customers away.

Dear Guest, thank you very much for to have appreciated our Hotel our services and our staff, your satisfaction is for us very important for to continue at improve our standards. Thanks again

Very Unimpressed...

Ocena na stronie TripAdvisor 2.0/5

OttawaBigSexy Family - 08/05/2017 Opinia zatwierdzona w TripAdvisor

Hotel is very old as evident by the fact that I could not use my CPAP machine. It was interfering with the hotel's electric system. I have stayed at over 1000 hotels and this has never happened. Hotel did nothing to compensate us for the lack of sleep we all endured for 2 nights. Description of hotel also states "modern and stylish". If you are 95 years old, I suppose, this hotel would be modern and stylish to you. We are presently staying at a Novotel in Munich. How these are both considered 4 stars is completely unexplainable, unless the rating system in Italy is far below that of Germany.

Dear Guest, Thank you for your second comments about our Hotel, and Thank you for taking the time to tell us about your experience at the Mercure Roma West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About the air conditioning I ensure that our system is perfectly functional but at this time the temperatures in Italy are still a bit cold, therefore the conditioning system is not starting. As for the style of our hotel sincerely say that it must be felled, it seems to me an exaggeration, surely we plan to restyling but I assure you that our hotel is very much appreciated for elegance, refinement and cleanliness. Thanks for your suggestions that will surely help us improve. I hope that you to coming back at Mercure to appreciate our improvements.Thanks again for your comments.

Good hotel close to fco airport

Ocena na stronie TripAdvisor 4.0/5

John K Family - 19/04/2017 Opinia zatwierdzona w TripAdvisor

The hotel is a short drive from the airport. The garage is convenient and the rooms are comfortable. Service in the restaurant was not great. Great breakfast 10 minute drive away at Giuseppe Tornatora. Would use it again

Dear Guest, thank you for your comments and for to have appreciated our hotel. I'm sorry if our service restaurant not satisfied your expectation, I assure all my effort to check what's happened. Thank you again for you time and suggestions

Comfortable and Convenient!

Ocena na stronie TripAdvisor 5.0/5

kwmv Family - 09/03/2017 Opinia zatwierdzona w TripAdvisor

We booked two rooms at the Mercure Roma West the night before flying out of Rome's Fiumicino Airport and were delighted with our stay. Welcome drinks were provided for all four members of our party and our rooms, as requested, were located next to each other. The rooms were clean, the beds were very comfortable and the bathroom facilities were outstanding. Breakfast at the hotel is delicious and plentiful--allow at least an hour to enjoy the bountiful variety of foods on offer. A very nice bonus at the Mercure Roma West is the free indoor secure parking located in the basement of the hotel. It took us 25 minutes on a Saturday morning to drive to the airport from the hotel in our car. We would be very happy to return for another stay at the Mercure Roma West Hotel!

Dear Guest, thank you for your nice comments about our hotel and our staff, this is for us a good push for to continue with professionalism and attention on the customers expectations. I hope to have you again our guest.

Najnowsze opinie: 20

Partner: TripAdvisor

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