Novotel Banjarmasin Airport 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 933 أراء

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Novotel Banjarmasin Airport - Image 1
Novotel Banjarmasin Airport - Image 2
Novotel Banjarmasin Airport - Image 3
Novotel Banjarmasin Airport - Image 4
Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru, 70724 BANJARMASIN, إندونيسيا

الوصف

خدمات الفندق الإضافية

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

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موقع الفندق

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru
70724 BANJARMASIN
إندونيسيا

نظام تحديد المواقع العالمي (GPS):-3.445568, 114.764988

الهاتف
فاكس +62 511 6730043

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

SQUARE

الصورة غير التعاقدية

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  933 أراء

تقييم TripAdvisor  4.4/5  752 أراء

2024 شهادة تميّز

A Call for Standards Reaffirmation at Novotel

ملاحظة Tripadvisor 3.0/5

Himawan S Friends getaway - تقييم TripAdvisor المعتمد

As a loyal guest familiar with the standards of the Accor Group, I chose Novotel with the confidence that it would deliver a seamless, comfortable, and internationally consistent hospitality experience. Regrettably, my recent stay fell notably short of these expectations, not only in terms of facilities and services, but also in the overall maintenance and operational attentiveness that are typically synonymous with the Novotel name. The room condition suggested a lack of regular upkeep. Basic amenities were sparse, water in the bathroom was visibly discolored, and the linens — including bedsheets and blankets — appeared dull and overused. These small yet significant details undermined the sense of comfort and hygiene. Additionally, the bathroom sink was clogged, and only one waste bin was provided, located in the bathroom. No bottled water was offered in-room, requiring guests to access a shared dispenser in a communal area — a setup that raises concerns over both convenience and hygiene. Public areas, including the corridor leading to the rooms, reflected a similar pattern. The floors were unclean, with chipped surfaces and debris that posed safety risks. Compounding this, room service trays from the previous evening remained outside well into the next morning — a sign of limited housekeeping oversight. Towels provided were limited to basic bath towels, and they too showed signs of wear, with no supplementary hand towels or bathmats available. Breakfast service, which is often a hallmark of the guest experience, unfortunately lacked the diversity and quality typically associated with Novotel. The offering was limited to a few local dishes, without the inclusion of international or lighter options. During this time, it also became apparent that the property may be facing a shortage of staff. Delays in food replenishment, uncleared tables, and slow response to guest needs pointed to broader operational gaps. The condition of the hotel’s interior and exterior further reflected deferred maintenance. Both areas presented a dated and under-cared-for appearance, which inevitably impacts the overall guest perception and brand value. It is important to note that the hotel’s strategic location — in close proximity to the airport — remains a key advantage, particularly for transit passengers. However, this strength alone does not compensate for the service and facility shortcomings experienced. Given the premium positioning of Novotel within the Accor portfolio, it is only fair to expect a guest experience that aligns with the brand’s promise. I sincerely hope this feedback is received in the constructive spirit intended, and that it prompts a timely review and revitalization of operational standards at this property. Restoring the consistency and reliability that guests around the world associate with Novotel will not only uphold the brand’s reputation but also reaffirm guest trust and loyalty.

Dear Mr. Himawan S, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benny Wijaya General Manager

My experience

ملاحظة Tripadvisor 5.0/5

Muhammad R تقييم TripAdvisor المعتمد

It was a nice experience to be there, i like all the facilities they provided but one of my favorite is their snack. There is a bunch of snack u can eat😋and gym to burn ur calories😤. And after all that activities, u can chill in their pool and then rest in their comfy room😴.

Dear Mr. Muhammad R, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager

A well-maintained and comfortable hotel with friendly, professional staff. Great atmosphere and ideal for group visits.

ملاحظة Tripadvisor 5.0/5

Roving50390551364 تقييم TripAdvisor المعتمد

The staff were very friendly and accommodating from the moment we arrived. The entire hotel area was clean, well-organized, and comfortable to visit. It has a professional yet welcoming atmosphere. Highly recommended for group visits or events.

Kepada tamu kami yang terhormat, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Benny Wijaya General Manager

Cozy enough for a transit

ملاحظة Tripadvisor 5.0/5

Issa D تقييم TripAdvisor المعتمد

Nice hotel layout, very good hospitality, good foods for the breakfast, the ala carte also nice. quite confusing looking for the room. ambience is nice at night. not too crowded, staff always give their best smiles. love to stay here again when visit Banjarmasin.

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager

NOVOTEL BANJARMASIN AIRPORT

ملاحظة Tripadvisor 5.0/5

Tommy L تقييم TripAdvisor المعتمد

Had a great stay here, room was clean, plenty of choices for the breakfast. Unexpectedly it was quiet here eventhough the location was just in front of the airport. Staff was nice especially Ahmad, who is really helpful during my stay here. Keep up the good work !

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 110 أراء 8.9/10 الموقع
  • 414 أراء 7.7/10 الغرفة
  • 784 أراء 9.4/10 الخدمة
  • 12 أراء 3.8/10 إنترنت
  • 502 أراء 8.9/10 المطاعم
  • 284 أراء 8.2/10 مستوى النظافة
  • 118 أراء 8.3/10 الإفطار

مشغّل بواسطة Trustyou

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.