Mercure Бали Легиан 4 звезды
Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 97
сертифицированный отель ALLSAFE
Номер Deluxe с бассейном
Воспользуйтесь пакетом MyGlass и наслаждайтесь самыми изысканными напитками без ограничений
Неподалеку от ресторанов, баров, магазинов и ночных клубов
Пакет MyKids включает детское меню в течение дня и специальные фильмы в детском уголке
Ресторан и гостиная Ancak предлагает блюда международной кухни
Jl Legian No 328, Legian Kelod Kuta, Kuta, Bali
80361 ЛЕГИАН
Индонезия
NGURAH RAI На расстоянии 4 км / 2 миль
GPS:-8.708029, 115.171947
Регистрация заезда с - Регистрация выезда до
Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.
В расположенном рядом с лобби лаунж-баре подается широкий выбор напитков и закусок, которыми вы можете насладиться, любуясь видом на сад из нашего лобби.
Отель расположен в тихом месте с умиротворяющей обстановкой. Идеальный вариант для частных мероприятий. Мы принимаем заказы от гостей отеля и не только. Наша служба кейтеринга и шеф-повара подберут меню по вашему вкусу и в соответствии с вашим бюджетом.
Отличные дни всегда начинаются с хорошего завтрака. Запаситесь энергией и витаминами!
Номер для людей с ограниченными возможностями
Реальные отзывы гостей, которые останавливались в нашем отеле
Узнать большеПримечание: Tripadvisor 5.0/5
hopam Реальные отзывы TripAdvisor
Easy to walk to shops Circle K across the road , laundry across the road Was happy where we stayed had 2 pools we had plunge pool so we were happy with and could swim anytime of the night and morning as we had a massive wall around us kept the noise in
Примечание: Tripadvisor 4.0/5
FRL03 Реальные отзывы TripAdvisor
The hotel is located in the heart of Legian. Just few minutes (walking) from the beach. I like the exterior décor of the hotel. Staffs were friendly and helpful. Faced a problem upon checking in (booked a package but the receptionist didn't promptly aware of the rediscover Indonesia package i booked, but not a big deal at all). I stayed in a plunge pool room, unfortunately at night i just realized that the celling was dirty. Breakfast was great (both ala carte and buffet.
Dear FRLO3 Warmest Greeting from Mercure Bali Legian, Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Wayan Wiranti Front Office Manager
Примечание: Tripadvisor 4.0/5
farezii2014 Деловые путешественники - Реальные отзывы TripAdvisor
The second time for me stay in mercure legian and still i love this hotel...next trip to bali definitely i will stay here again....but i think the internet must be upgraded because its slow when i use it
Dear Farezii2014, warmest greeting from Mercure Bali legian. We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager
Примечание: Tripadvisor 2.0/5
veystomo19 Реальные отзывы TripAdvisor
not only the room was barely upgraded, there's also no welcome note, fruit basket . terrible treatment for a platinum status and no health protocol during breakfast time. Pool view rooms are noisy, small . Overall this is one of the most unpleasant mercure hotels around
Dear Veystomo19, Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards I Komang Mudita front Office Manager
Примечание: Tripadvisor 4.0/5
emirhartato Реальные отзывы TripAdvisor
Stayed here for 5 nights and I had a nice experience. 1. Check-in process I actually arrived a few hours earlier from the check-in hours but my room was ready, probably because there weren't many guests staying at that time. My ALL benefit was easily recognized and fulfilled. Surprisingly I got complimentary of fresh slice fruits which is perfect for hot weather in Bali. 2. Room I was staying in Room 106, and the room is pretty standard with other Mercure branded hotel. Almost squeaky clean but the glass table already shown wear and tear. Size is decent for solo/couple, however for parents who travels with kids, you might want to consider a bigger room. I was expecting my room to be located in the high floor per my usual preference, but it's not a big deal, turns out the room was decent and close to the pool. Moreover, I don't have to worry about waiting/sharing elevator as Bali is still under Level 3 PPKM for Covid-19 prevention. Other minor issue was: the pillow, I think it needs to be replaced, it's too flat. 3. Restaurant As there weren't enough occupancy, breakfast was a la carte with 3 different of kind: continental, American, and Indonesian with a choice of side dishes. To be fair, I actually prefer a ala carte breakfast especially in the pandemic situation, I'm super hesitant to share buffet with other guests. Taste was decent, restaurant waiter/waitress may asked how's the food, some people may find it awkward, but I think it's a nice personal touch. Food portion is huge, I'm unable to finish most of the time because of my small tummy. I wish there was an option for 1/2 portion, because I personally don't like wasting food. 4. Location I think the location is great. Plenty of shops although most of them are closed due to pandemic (sadly) but there are essentials like mini market, money changer, and 5 minutes to Legian beach. 5. Covid-19 Protocol ALLSAFE branding is not just a name, I think this hotel managed to elevate their hygiene standard really well. Now it's just up to guests whether they want to comply or not (though you should follow, please!)
Dear Emirhartato, We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. and also your feedback about the pillow in your room has been addressed to our Housekeeper for further action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager
Последние отзывы: 20
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