Aparthotel Adagio access Nogent Sur Marne 3 sterren
Avis-klantbeoordeling (ALL beoordeling) 4.2/5 227 beoordelingen
18 Rue de Nazare, Quai du Port
94130 NOGENT SUR MARNE
BUS: 317 / 116 / 210 VIADUC
PARIS ORLY op 19 km / 11 mijl - Pendeldienst niet gratis
GARE DE LYON op 12 km / 7 mijl
RER E NOGENT LE P. op 0 km / 0 mijl
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Pol013 Zaken - Gecertificeerde beoordeling door TripAdvisor
Many thanks. It was a pleasure and filling of personal comfort. Exelent service and confortable, safe rest. Price more than acceptable. Without any doubtht I will recomend this hotel to all my friends. Many thanks.
It is with joy that we discover your recommendation, we thank you and are happy that you had a good stay at the Adagio Access Nogent sur Marne aparthotel! Dear Client, We are delighted to count you among our guests and we thank you for this pleasant comment. Hoping to see you again very soon at the Adagio Access Nogent sur Marne. Best regards.
Natasja Stellen - ALL bevestigde berichten
Super netjes en schoon appartement.
Geachte NATASJA O., Wij stellen uw opmerkingen over uw verblijf in Aparthotel Adagio access Nogent-sur-Marne erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Mme Marlyse JALET - Directrice General - Adagio access Nogent sur Marne
Toch te goedkoop
Te Zaken - ALL bevestigde berichten
Lawaai vd snelweg; airco kapot; garage onvindbaar. Wel zeer goedkoop, maar té goedkoop dus.
Geachte Bart Peter J., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Aparthotel Adagio access Nogent-sur-Marne. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Adagio Access, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Hoogachtend, Mme Marlyse JALET - Directrice General - Adagio access Nogent sur Marne
Satisfied with the service
11diksha Stellen - Gecertificeerde beoordeling door TripAdvisor
We had a good stay and even the weekly housekeeping was good but the room is smaller compared to what is shown in picture. The staff are courteous and helpful. Nearby the apartment there are some nice places and restaurant
Dear Client, Thank you for sharing your review with the TripAdvisor community! We are delighted to read that the quality of our services has given you satisfaction. However, we are surprised by your low rating. Thank you for sharing your experience and we sincerely hope to be able to welcome you again on a future stay. Best regards Mme Marlyse JALET - Directrice General - Adagio access Nogent sur Marne
Very disappointing, but in a decent location
travels1287 Gecertificeerde beoordeling door TripAdvisor
We stayed here to be able to travel to both central Paris and Disneyland easily. Although the location was good with the RER station within a 5-10minute walk, the property itself was poor. When we arrived, hours after the given check-in time, our room was still not ready. If we had arrived near the check in time we had been given we would have been waiting a very long time. It was very hot outside at the time, hence why we booked an air-conditioned property, but unfortunately (clearly as a cost-saving measure) the air conditioning in the room was locked at an uncomfortably warm 23 degrees, so forget this place if you like a nice cool room during summer. We don't usually mind the heat but found it very difficult to sleep. Spoke to reception about this multiple times and at first they said they would try to fix the problem, but after we came back to a hot room again after a day out and went back to ask why it had not yet been fixed, a rude receptionist told us it is hotel policy not to allow the air con to go below 23, and "it's either that or no air con at all". It felt more like 25-26 in the room because it would come on for short bursts when the room got up to around 25, and then shut off again and return to a fan-only mode as it got close to 23, blowing hot air around. There was no technical issue with the system - when it decided to come on, the air coming out was ice cold - this is just the hotel saving money at the expense of guest comfort. What is the point in having it if it's locked and the room stays hot?? The room decor itself was average and it was good to have a kitchenette with a fridge, but the bathroom was very tired and needs updating. Additionally the corridors to the apartments felt more like a hostel than an aparthotel, very gloomy and dark with a strange smell, and very hot due to lack of air conditioning. The reception area was bright and airy but was very warm which made it uncomfortable. We were also given a clothes iron upon request but it had exposed wires sticking out of its cabling everywhere and was therefore extremely dangerous as this is an electrocution risk. Surely this equipment is inspected and tested? At the very least just take a look at it before you hand it over to a guest. There was no cleaning at all during our 6 day stay, not even fresh towels. I have emailed Adagio three times and they have not responded to me once and it has been over a month. This, combined with the service from the reception at the property, sums up their standard of customer service. We will not be returning to another Adagio property if this is the standard they work to.
Dear Sir Thank you for sharing your opinion. My team and I would like to apologize for any inconvenience caused. I will immediately inform the Manager responsible for cleanliness of the apart-hotel/apartments so that appropriate solutions can be put in place and to prevent future reoccurrence . We have in fact started renovation work in order to improve the quality of your stay and the quality of the living spaces. These solutions have been put in place in order to better accommodate you in future. I very much hope that we will have the opportunity to welcome you again to offer you a better experience. Regards,
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