ibis budget Saint Maurice

ibis budget Saint Maurice 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 610 beoordelingen

Zien op een kaart

Extras van het hotel

  • ALLSAFE-label van Bureau Veritas

  • Betaalde openbare ondergrondse parkeergarage 50m vanaf het hotel

  • Hartje Parijs en Accor Arena gemakkelijk bereikbaar

  • Een korte fietstocht van Bois de Vincennes, Tour du Bois en de vier meren

  • 24-uurs receptie, vroeg inchecken/laat uitchecken

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

ALLSAFE goedgekeurd hotel

Hotel locatie

ibis budget Saint Maurice

252 Rue du Maréchal Leclerc, ZAC Vivendi/ OTV
94410 Saint Maurice
Frankrijk

Gps:48.815953, 2.459032

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Hotel toegankelijk voor rolstoelen
  • Airconditioning
  • Wifi
  • Ontbijt

Ontbijt

Onze accommodaties

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  610 beoordelingen

TripAdvisor score  3.5/5  328 beoordelingen

Horrible Never Again

Tripadvisor-waardering 1.0/5

C9241ANmariaf Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

I am an Accor member and I travel frequently with this chain. However, I must point out that this is the first time I encountered this horrible experience. Whilst checking in and entering the room assigned to us, we encountered several issues in the room. The first one which was eye catching was a big hole by the bedside table. The second issue encountered was when making the third bed on the top, as that has to be done by yourself and it is not done by the room attendants. Having to make the bed was not an issue, but finding other people’s crap when making it was a big no no. There was chewing gum in the corner, tissue paper and also a clothes tag. The third issue was the pillow being so dirty that from white it had a yellowish color. Nevertheless, the pillow case had a big round stain which was impossible not to miss. When this was mentioned to the receptionist, we where advised that considering there is no more available rooms we where not able to be moved into another, but it will be passed on to the management team and they shall get back to me. The pillow was not replaceable as there was no spare ones, however I got another “clean” pillow case in which i placed on top of the stained one. At least i don't get the yellow pillow on my face. With the hole on the wall, the receptionist covered the hole for the time being with a piece of A4 paper and tape so it was not visible but still there. It was not his fault and he really helped us as much as he could bless him. He also advised us to send an email regards to our complaint and some compensation shall be given to us. After all those incidents, we decided to have a shower. When having a shower, the door does not close properly and the drain is blocked having on overflow of water all over the room. When reporting this to the receptionist the next day, We were advised that there is no maintanance on duty who is able to sort it out and they are aware about this issue as other guests have complained about this. We where offered that day to pack and leave the luggages at the reception for a room move, however i was not comfortable in doing so and i didn't want to waste a day moving as it was already late morning. I did ask for some compensation, thus I was informed that when the manager comes on Monday i am free to come to speak with her. Monday came, and I waited for the manager until 11.00 am. Once I finally got hold of the manager, I was advised that she has no idea about this issue but she will read the email which I told her about and get back to me. Please note we where leaving the next day so I wanted it to be tackled before I check out. The funniest thing was that the manager was speaking in french with the receptionist who was translating to me in english. Anyway, after all this hassle, I got a reply back that I shall be refunded some compensation for this inconvenience which I accepted. I gave them all my credit card details last Monday and I still did not get the refund I was promised. In addition, when emailing back to them I do not even get a reply back. I do not know whether to laugh or cry. I know i booked a 2 star hotel, hence I am not accepting 5 star service. But Checking into a room in this state no matter what star it is is not acceptable. Unfortunately Accor has lost a member and I will not recommend it.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra SEMEDO Ibis Budget Saint Maurice

Goed hotel

Avis-klantbeoordeling 4.5/5

Marcel Stellen - ALL bevestigde berichten

prijs kwaliteit is goed. goede verbinding met openbaar vervoer naar centrum Parijs. mooie kamer

Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Bien Cordialement Ibis Budget Saint Maurice

Fijn hotel, vriendelijk personeel

Avis-klantbeoordeling 4.0/5

Erik P. Zaken - ALL bevestigde berichten

Fijn rustig hotel in een gezellige rustige buurt. Kamers zijn schoon, rustig en mooi.

Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Sandra SEMEDO Ibis Budget Saint Maurice

Prima locatie, vriendelijk personeel

Avis-klantbeoordeling 3.5/5

Gina Gezinnen - ALL bevestigde berichten

Helaas waren de bedden wat hard maar dat is persoonlijke voorkeur. Verder alles in orde!

Beste gast, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Sandra SEMEDO Ibis Budget Saint Maurice

Avis-klantbeoordeling 3.5/5

Sandra Gezinnen - ALL bevestigde berichten

Jammer dat je boekt voor zes personen. Twee kamers elk drie personen inclusief ontbijt. En vervolgens op locatie nog 48 euro moet betalen voor ontbijt voor de kinderen.....

Beste gast, Bedankt voor uw beoordeling van ons hotel. We zijn verheugd dat u genoten heeft van uw verblijf. Helaas heeft u op internet niet de mogelijkheid om het kinderontbijt toe te voegen omdat het kind gratis wordt ondergebracht en het ontbijt voor de halve prijs is. We hopen u snel weer te mogen verwelkomen. Met vriendelijke groet Sandra SEMEDO Ibis Budget Saint Maurice

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 235 beoordelingen 7.5/10 Locatie
  • 381 beoordelingen 5.6/10 Kamer
  • 328 beoordelingen 8.8/10 Service
  • 7 beoordelingen 7.6/10 Wifi
  • 215 beoordelingen 8.5/10 Netheid
  • 111 beoordelingen 7.8/10 Ontbijt

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