Aparthotel Adagio access Marseille Saint-Charles 3성

고객 평점 4.1/5 2,603 리뷰

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Aparthotel Adagio access Marseille Saint-Charles
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호텔 추가 정보

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Private indoor parking

  • Advantage 4

  • Advantage 5

호텔 및 주변 지역 서비스

체크인 시간 : 15h00부터

체크아웃 시간 : 11h00까지

유료 서비스

서비스 및 이용 안내
  • 온라인 체크인
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 애완동물 허용 유료 서비스
  • 100% 금연 호텔
  • 에어컨
  • MARSEILLE MARIGNANE 유료 서비스
  • 얼리 체크인/체크아웃 시간 연장 유료 서비스
  • Boutique Gourmande 유료 서비스
케이터링
  • 조식 유료 서비스
  • 스낵 및 음료수 자판기 유료 서비스
비즈니스 서비스
  • 복사/인쇄 서비스 이용 가능 유료 서비스

호텔 위치

Aparthotel Adagio access Marseille Saint-Charles

23 rue Honnorat
13003 marseille
프랑스

전화: +33491075500

팩스: (+33)4/91075501

체크인 시간 : 15h00부터

체크아웃 시간 : 11h00까지

  • RTM :  52 ST CHARLES

  • RTM :  1 ET 2 ST CHARLES

  • 비행기로

    MARSEILLE MARIGNANE 25.2km / 15.66마일 - 셔틀 서비스 서비스

  • 배로

    GARE MARITIME 2km / 1.24마일

  • 기차로

    GARE SAINT CHARLES 0.11km / 0.07마일

GPS :43.304159, 5.381128

숙박

Studio for two people

  • 최대 인원: 3
  • 면적: 최저 시작가 25 / 269 sq ft
  • 전망: 도심쪽, 중정쪽 *

이용 가능 여부에 따라

  • High speed internet
  • Bathroom products


Aparthotel Adagio access Marseille Saint-Charles 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.1/5

2,603 리뷰

tripadvisor

TripAdvisor 평가 3.5/5

537 리뷰

No priority welcome, no facilities, no breakfast

트립어드바이저 평점 2.0/5

DanK77 13/07/2020 TripAdvisor 인증 리뷰

The hotel is without service described on accor website. Rude staff and room without toilet paper. No possibilities to have a breakfast, children was very disappointed for this. COVID-19 is not explanation of this situation. Hotel is also poor ready for virus.

Dear DanK77, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Gaëlle Martinez, Assistante de Direction

만족 주변 무서움

고객 평점 3.5/5

Minkyo K. 가족 - 18/01/2020 전체(All) 통지 확인

호텔내부 좋음 역주변이라 주변 길거리 무서움 해지자마자부터는 안나감

K. MINKYO님께, Aparthotel Adagio access Marseille Saint-Charles 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

불친절

고객 평점 2.5/5

K. 친구 - 24/08/2019 전체(All) 통지 확인

불친절한 서비스 드라이기 , 물도 없었음

K. SEONGMIN님께, 소중한 시간을 내어 Aparthotel Adagio access Marseille Saint-Charles 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. Adagio Access에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다. 호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주시면 본 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다. 감사합니다. Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

아주 만족함

고객 평점 4.5/5

Y. 1인 - 09/10/2018 전체(All) 통지 확인

위치가 좋았고, 주방시설 사용이 가능하여 더욱 좋았습니다.

Y. KIM님께, Aparthotel Adagio access Marseille Saint-Charles 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Handy to the train station

트립어드바이저 평점 3.0/5

Jo E Family - 27/10/2017 TripAdvisor 인증 리뷰

Average hotel, clean tidy and close to the train station. Self catering kitchenette included in the room. Beds were comfortable but the area was pretty rough, but we had no issues. Room was quiet and staff were friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bryan-Victor

Reasonable aparthotel with good location but not good on surrounding

트립어드바이저 평점 2.0/5

OKomon Family - 18/10/2016 TripAdvisor 인증 리뷰

The room is fine for 4 of us with 1 dbl bed and 2 sofa bed. The floor is very dirty if you do not wear shoes inside the room you will find your feet is fully black and they do not give free samdal. The small kitchen is fine for us can cook a small meal but you need to clean everything yourselves and we are unlucky that the guest using them before us not clean them well. It locate very near train statoon but not easy to access and convenient for car. The surrounding in the hotel area is look unsafely due to a lot of unfriendly people. From hotel can walk to tourist area and also take subway too.

Dear Okomon, Thank you for asking the time to share your comment about your rencent stay in Adagio Access Marseille Saint Charles. I am very sorry that you did not enjoyed your stay with us on this occasion, I will pass on your comments to the rest of the team. I hope we will have the pleasure to welcome you back soon. Best Regards,

convenient

트립어드바이저 평점 4.0/5

chimpers3AQ Family - 04/09/2016 TripAdvisor 인증 리뷰

hotel is conveniently situated by train station and bus stops. Family went to the beach by regular city bus. Reception clerk was helpful and provided key to underground car park (9 euro fee per night).

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Marseille Saint Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A little disappointing...

트립어드바이저 평점 3.0/5

MessysTravels Family - 03/07/2016 TripAdvisor 인증 리뷰

Whilst the apartments are situated close to the train station for those who may require access, it is still quite a walk to the Vieux Port and anything of real interest. This may not be a problem if you are quite mobile but as a family with young children it was a hindrance each day. Whilst we were aware of the apartment's cleaning policies prior to booking I am still at a loss to understand why cleaning is free if you stay 1 to 3 nights but there is a charge if you request it for more than 4 nights. On top of this you are responsible for removing your own rubbish. I felt like we were at a hostel!! The staff on arrival were extremely friendly and went above and beyond to assist us to our room. There are quite a few power saving initiatives within the hotel which is great (I'm all for saving the environment) but it shouldn't impact on safety and comfort of guests. The hallway sensors didn't always work so when you step out of the lift you are in a pitch black corridor and expected to find your way to your room if the sensors do not trigger the light. The cleanliness of the room wasn't up to scratch. Underneath our sofa bed was all sorts of left over refuse that had clearly been there for a while and made us think about how throughly the rest of the apartment had or hadn't been cleaned. The sofa bed was also really uncomfortable and was creaky every time you wanted to roll over in bed. The kitchen sink did not drain well at all so was difficult to clean our dishes. Additional bin liners were not provided which is frustrating when they don't provide someone to clean your room and you are expected to remove your rubbish. It was extremely disappointing to find that a toaster was not part of the kitchen supplies and that your breakfast options were so basic and bland. The toaster provided in your breakfast room is extremely dangerous as it requires people to use tongs and knives to remove their toast once cooked. A major health and safety issue!!

Thank you for your comment on our Aparthotel. Regarding the rates and cleaning policies, It's part of our goals to make you feel independant like home so we do not provide the same services as an Accor hotels. Our apologies about the quality of the cleaning and the equipment in the breakfast lounge, we will refers it in our staff meeting. Thank you again for your nice feed back about our staff friendlyness which is a big part of staying in Adagio. Best regards

Good location for those travelling by train

트립어드바이저 평점 2.0/5

Voyage67318 Couples - 18/01/2016 TripAdvisor 인증 리뷰

Very close to trains station. Good attention from the staff but: - kitchen very poor and with basic accessories; - very small room - check out too early - 11h00. Not permitted to stay a mere one hour more

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding kitchen very poor and with basic accessories; - very small room - check out too early - 11h00. Not permitted to stay a mere one hour have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly. Kind regards,

Passing by...

트립어드바이저 평점 2.0/5

Jorge R Couples - 04/06/2014 TripAdvisor 인증 리뷰

The staff was not friendly and looked tired and demotivated. The room-- studio, looked very bare. It was the smallest TV I have ever seen in a huge white wall.The location, next to the train station in Marseille is central-- you can walk to the centre of town-- gave me the feeling that it is not safe at all after dark. There is no wifi in the room, but cable internet was very quick.

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular with the small TV. Please accept our sincere apologies. Indeed, we are installing wifi for a deployment end of July also we will receive a new largest TV We would like to assure you that the necessary measures have been taken with manager in order to improve the quality of the service we provide. We hope to have the pleasure of seeing you again at the Adagio Marseille St Charles. Best regards,

Stay in Marseille

트립어드바이저 평점 5.0/5

SteveDevanny Couples - 25/11/2013 TripAdvisor 인증 리뷰

The apartment was well laid out, clean and very welcoming. The staff were very friendly and efficient. It was a pity that the establishment didn't offer a wider range of food/drinks and snacks, as the surrounding area was not the kind of area where you would necessary want to find yourself out and about in at night. The secure, off-street parking facility was excellent.

comments

트립어드바이저 평점 5.0/5

hamzaouielmehdi Business - 04/07/2013 TripAdvisor 인증 리뷰

- The hotel is situated near the main train station of Marseille. The rooms are well isolated from noise. It is also no far away from the most interesting areas: Vieux Port, Canbière, Opera,… - Some aspects related to household to be improvement.

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