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Hôtel Mercure Marseille Centre Vieux-Port 4성

고객 평점 4.3/5 5,628 리뷰

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Hôtel Mercure Marseille Centre Vieux-Port
지도에서 보아라.
+ 23 서비스

호텔 추가 정보

  • Labelled ALLSAFE by Bureau Véritas

호텔 및 주변 지역 서비스

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • 온라인 체크인
  • WIFI / 인터넷 접속
  • 주차유료 서비스
  • 장애인 시설
  • 애완동물 허용유료 서비스
  • 에어컨
  • MARSEILLE PROVENCE유료 서비스
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 얼리 체크인/체크아웃 시간 연장유료 서비스
  • 세탁
  • 부티크/쇼핑
케이터링
  • 조식유료 서비스
  • 바 1개
  • 룸서비스
  • 스낵 및 음료수 자판기유료 서비스
레저 및 액티비티
  • 탈라쏘테라피 센터 (인근)
  • 피트니스 센터
  • 자전거 대여유료 서비스
  • 스키 대여 시설 (인근)유료 서비스
비즈니스 서비스
  • 회의실 18개
  • 컨벤션 호텔
  • 셀프 서비스 비즈니스 센터

호텔 위치

Hôtel Mercure Marseille Centre Vieux-Port

1 rue Neuve Saint Martin
13001 marseille
프랑스

전화: +33496172222

팩스: (+33)4/96172233

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

  • MARSEILLE PROVENCE :  NAVETTE AEROP GARE ST CHARLES

  • RTM :  83 VIEUX PORT

  • RTM :  1 COLBERT

  • RTM :  2 BELSUNCE COLBERT

  • 비행기로

    MARSEILLE PROVENCE 25km / 15.54마일 - 셔틀 서비스 서비스

  • 기차로

    SAINT CHARLES 2km / 1.24마일

GPS :43.298807, 5.375029

숙박

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Classic Room with 1 double bed

  • 최대 인원: 2
  • 면적: 최저 시작가 22 / 237 sq ft
  • 전망: 도심쪽, 정원쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Superior Room with 1 king-size bed

  • 최대 인원: 2
  • 면적: 최저 시작가 25 / 269 sq ft
  • 전망: 도심쪽, 정원쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Privilege Room with 1 double bed

  • 최대 인원: 2
  • 면적: 최저 시작가 30 / 323 sq ft
  • 전망: 도심쪽, 정원쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Classic Room with twin beds

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 22 / 237 sq ft
  • 전망: 정원쪽, 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Superior Room with 1 king-size bed and 1 sofa bed

  • 최대 인원: 3
  • 면적: 최저 시작가 25 / 269 sq ft
  • 전망: 정원쪽, 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering
객실

레스토랑 & 바

LE FRIOUL

비 계약 사진

런치

디너

미팅 및 이벤트

미팅룸

  • 미팅룸: 18개

  • 최대 사이즈: 415

  • 최대 수용 인원: 300 명

  • 최대 연회 수용 인원: 300 명

자세히 보기


Hôtel Mercure Marseille Centre Vieux-Port 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.3/5

5,628 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

1,545 리뷰

Well positioned and comfortable hotel.

트립어드바이저 평점 5.0/5

workmancolin Couples - 11/09/2019 TripAdvisor 인증 리뷰

The hotel is very close to St Charles railway station and the Vieux Port. There is building work ongoing in the area which is a nuisance but the hotel is very comfortable with large well fitted rooms and an excellent quality bed.

Good hotel

트립어드바이저 평점 4.0/5

jorisopanen Couples - 21/07/2019 TripAdvisor 인증 리뷰

Good value of money. Great location. Big shopping center is near. Easy walk to the old harbour and the center of the city. Silent and clean room. Breakfast is great. Car parking is not best, difficult find an exit and go to hotel.

Dear guest, I thank you for having time to share your experience. I hope we will have the pleasure to welcome you again soon.

Poor Service VS the Hotel fees.

트립어드바이저 평점 2.0/5

732abdelk Business - 14/07/2019 TripAdvisor 인증 리뷰

Poor Service VS the Hotel fees. You call the central desk and you can stay all.day long for a service. the breakfast is NOT for.a 4stars hotel. The customer feels very well the cost saving of Mercure Hotel!! Quality decreasing.

A very good hotel in Marseille centre

트립어드바이저 평점 4.0/5

silless Couples - 07/05/2019 TripAdvisor 인증 리뷰

Large beautiful room. Helpful staff. Good breakfast. Free soft drinks from minibar and Nespresso machine in rooms. Above all, the hotel is situated some 200 meters from the Vieux Port. Recommend strongly this hotel!

Dear guest, I am glad that you enjoyed your stay with us and thank you for taking the time to share your satisfaction, we look forward to seeing you again.

Refurbished but seems to be operating on a shoestring

트립어드바이저 평점 1.0/5

pamelab76 Couples - 12/04/2019 TripAdvisor 인증 리뷰

Thin towels, paper cups and three teabags in rooms. The sink in our room was blocked, after two requests was fixed. No concierge and no information where restaurants were. When you are in a foreign city!!!!!! had dinner in on the first night. An inedible soggy club sandwich. Big chunks of lettuce and a sliver of ham. To top it off,we are Accor + members. After being asked to show our card were reluctantly given a welcome drink. Our membership was noted when we booked. Not happy

Dear guest, I offer you our sincerest apologies for not being able to satisfy you better,I assure you that our greatest desire is to satisfy each of our customers and we regret not having succeeded

A Few Days in Marseille

트립어드바이저 평점 5.0/5

Jim B Couples - 23/08/2018 TripAdvisor 인증 리뷰

Mercure Marseille is ideally located - close to the old port and short walk to centre of Marseille.The staff were friendly and check-in and check-out was efficient.Room was most comfortable and good size and the bathroom was spacious.there is a convenient bar / restaurant area, reasonably priced and quiet.Overall a very enjoyable stay

Dear Customer I thank you for taking the time to share your enthusiastic comments following your last stay with us at Mercury Marseille Old Town Center. I hope we will have the opportunity to welcome you again for a future stay in Marseille

Good location and within all transport facilities

트립어드바이저 평점 5.0/5

JashanR94 Couples - 12/08/2018 TripAdvisor 인증 리뷰

Enjoyed our stay and staff welcoming and helpful. Only problem is that they have used 2 single bed to form a double bed . I guess this is quite common in Europe. Safe was not working and it was repaired the following day and also offered me alternative safe in their reception. Hence, I had no problem worth that. I will definitely return back if I will visit Marseille again.

Dear guest, I am delighted that you have had a good stay with us at Mercury Marseille Old Town Center and am happy to hear that we have been responsive to your feedback. I hope we will have the pleasure of welcoming you back if you return to Marseille.

Reliable, efficient, comfortable

트립어드바이저 평점 4.0/5

bergas2018 Business - 22/07/2018 TripAdvisor 인증 리뷰

Excellent stay, warm & efficient service at the reception on both days. Comfortable room (Privilege category). Poor wifi connection however, unless sitting near the door. Good lounge area, great barman. Excellent hotel location.

Dear Guest, I would like to thank you for your pleasant comments about your recent stay in our hotel Mercure Marseille Center, I will share your comments comments with my team, it will encourage the staff. I hope to have the opportunity to welcome you again soon. Best regards,

Great stay in Masreille

트립어드바이저 평점 5.0/5

helen e Business - 21/02/2018 TripAdvisor 인증 리뷰

The hotel has a great location, super nice rooms and a fantastic bed, the staff is very friendly, and it has obviously been renovated recently so that it is clean, modern and functional. I will definitely come back.

Dear Hélène, Thank you very much for your comments. I am glad to notice that you had enjoyed your stay with us. Best regards.

December 2017

트립어드바이저 평점 4.0/5

FMaggie Family - 04/01/2018 TripAdvisor 인증 리뷰

I only have one good thing to say about this hote, it is the location. I booked and fully paid a privilege room. It is a short walk to Vieux Port and the link to shopping centre is convenient. This was a real hotel of extremes.

Dear guest, thank you very much for your comments. We wish you a happy new year 2018. Best regards.

좋은 위치와 넓은 객실, 친절한 스태프

고객 평점 4.5/5

가. 가족 - 28/12/2017 전체(All) 통지 확인

전반적으로 호텔 시설 및 위치가 좋음 위치가 매우 좋고, 객실이 넓음. 특히 침대가 아주 커서 3명이 자도 충분할 정도임. 조식도 괜찮은 편이고, 직원들도 친절함. 다만, 웹체크인 시스템은 약간 문제가 있는 듯함. 숙박요금은 전액 선지급했음에도 불구하고 웹체크인시 추가로 보증금을 결제하였으며, 체크아웃 이후에도 보증금에 대한 취소가 이루어지지 않고 있음

Lively Area, Comfortable Hotel

트립어드바이저 평점 5.0/5

dcba3crg Couples - 23/12/2017 TripAdvisor 인증 리뷰

Getting away in December is quite a new experience for us, okay we are behind for Christmas but we had a spare week and fancied a break. We wanted to go back to Marseilles as our previous trip was very short but knew December would not be an ideal time, how wrong we were. Believing that we wouldn't be spending much time outside we selected the Mercure because of its comfort & warmth & proximity to interesting shops and the port. We were not disappointed with the hotel, the welcome was friendly and we were treated well. When we called into the bar there was a friendly greeting & a smile, it was pleasure to stop there even before getting back to your room. As for the cleaning staff they could not be faulted, if we met them in the corridor they would enquire (with a smile) when our room would be ready to clean, a nice touch. The Mercure Marseille Centre Vieux Port is an hotel you would have no hesitation to visit again.

Dear guest, Thank you for your pleasant comments about your recent stay in our hotel, we are pleased to read that you had an enjoyable time at the Mercure Marseille Centre Vieux Port. We hope to have the pleasure to welcome you again. Best regards.

Marseilles November 2017

트립어드바이저 평점 5.0/5

L3653TEmartinb Couples - 23/11/2017 TripAdvisor 인증 리뷰

We arrived late in the evening, however reception were expecting us and gave us both a warm welcome. The Mercure staff were courteous and attentive at all times. The stay was enjoyable and added to our Marseille experiance

Dear guest, thank tou veru much for your comments. See you soon. Best regards.

Dirty rooms, bad service

트립어드바이저 평점 1.0/5

Maria B Family - 15/08/2017 TripAdvisor 인증 리뷰

I and my husband arrived to this hotel in August and stayed 1 night. Arrived in the room and the first second after arrival we saw a black hair on the pillow. I pulled the duvet and there was absolutely no doubt that this room we are going to share with previous guests. My husband immediately called the receptionist and reported the problem. Reception did not listen much of what we were saying and simply handed us a new card with a room on the other level. Arrived to a new room and there was even more hair in bed! Hair were even under "cleaned" glasses in the bathroom. The shower was so dirty too. Customer service is awful. Hotel staff was not caring about what is going.

Excellent service

트립어드바이저 평점 5.0/5

tonyfarmer2016 Solo travel - 12/11/2016 TripAdvisor 인증 리뷰

Staff immensely helpful with arrangements for my bike- on a cycle tour- accepting delivery and sending on after the tour. Great room top class telly. Thoroughly enjoyable. Staff also allowed me to assemble my bike inside- so bike friendly.

Dear Guest, Thank you very much for your comment that I will share with my teams. See you soon.

Excellent location

트립어드바이저 평점 5.0/5

Tjerk R Business - 18/07/2016 TripAdvisor 인증 리뷰

Nice hotel and good services. Excellent location close to the Old Harbour and the Fortress. And dot forget to visit the Mucem. It is a very nice spot with a nice rooftop restaurant. From there a bridge connects with the fortress.

Dear Guest, Thank you for these beautiful comments I am happy to share it with my team. Best regards,

A gem in the Vieux Port part of Marseille.

트립어드바이저 평점 5.0/5

Dracula720 Business - 01/05/2016 TripAdvisor 인증 리뷰

By chance, came across this hotel in October 2015, and based on that experience decided to return on April 25 (leaving April 28). Everything about this hotel is excellent: the reception right from the beginning, the room itself - clean and inviting - the breakfast selection in the pleasant dining area, the assistance provided by staff, and the location. It would be difficult to find any fault with his excellent hotel.

Lovely hotel

트립어드바이저 평점 5.0/5

melvinchellaram Business - 29/03/2016 TripAdvisor 인증 리뷰

Great hotel primly located in the centre 5 minutes walking distance to the Vieux port. Surrounding area has a lot of restaurants to choose from and even has hard Rock Café. Rooms immaculate and pleasant and welcoming staff and reception area.

Dear guest, We are pleased to read that you had an enjoyable time in our hotel. I will be happy to share your compliments with my team. See you soon !

Weekend Break

트립어드바이저 평점 3.0/5

clintstrutt Couples - 15/10/2015 TripAdvisor 인증 리뷰

Very well positioned and appointed hotel with very attentive & courteous staff. Only down sides were not enough lifts 2 only for 12 floors. Outside direct hotel control but although well positioned for harbor etc it is also a magnet for drunk vagrants outside hotel entrance and the rubbish lying in the adjacent streets. Marseilles is an excellent tourist destination but is marred by the above,

Dear guest, Thank you for having taken time to share your experience. I am glad you had a good time with us. I noticed your comment about the street outside. I hope anyway you will come back in Marseille. Best regards.

Excellent location and breakfast

트립어드바이저 평점 5.0/5

lidiag84 Couples - 06/10/2015 TripAdvisor 인증 리뷰

The hotel is very well located (5 minutes walk from Vieux Port, Le Panier and train station). Staff was very friendly. Large choice of food for breakfast. We had a room with a very nice view at the city and really comfortable bed, cleanliness is however something that should be improved, otherwise full satisfation.

Dear guest, Thank you for your pleasant comments about your recent stay in our hotel. We are pleased to read that you had an enjoyable time. We hope to have the pleasure to welcome you again. Best regards.

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