Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 623 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  623 reviews

TripAdvisor Rating  3.5/5  707 reviews

Weekend break

TripAdvisor rating 4.0/5

Z8162QClindas TripAdvisor review

Lovely hotel, room was lovely, staff great and breakfast good choice! One big problem with our room which would stop us booking again was it faced the street and was so noisy until late in the night from the bars around the area! There was also very noisy motor bikes and cars racing around! The thick curtains were over the radiators which made the room quite chilly! It is a shame this spoiled the hotel as it really is a lovely hotel in a great position!

Perfect location free parking friendly service. Well worth the money

Customer review rating 5.0/5

Andy M. Business - Confirmed reviews ALL

Friendly helpful staff excellent location . Good menu to choose from

We’ll located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Check in was quick and easy. Room was clean and fresh. Breakfast was all satisfactory and dining room looked over the river.

Dear Gay We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Very small room

Customer review rating 0.5/5

Etienne M. Business - Confirmed reviews ALL

Worst experience ever. Prison type room and after asking reception to have bigger room, was told they had none. So checked out right away and went to the Radisson. Much better room there.

Great Rooms Warm clean well located

Customer review rating 5.0/5

Janet Business - Confirmed reviews ALL

staff are extremely helpful to make your stay home from home. I stay here weeks on end due to work and staff remember my name when I turn up each week. Restaurant is excellent 5 stars and a great choice Rooms are various sizes all good great shower and breakfast is a brilliant lots of fresh food and lovely coffee.

Dear Jeanette, We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please feel free to leave as a review on Tripadvisor Sincerely, Jason McLeod Operations Manager

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Other web-users rate our hotel

  • 1,000 reviews 8.9/10 Location
  • 1,381 reviews 6.2/10 Room
  • 1,379 reviews 8.7/10 Service
  • 60 reviews 2/10 WiFi
  • 723 reviews 3.8/10 Comfort
  • 556 reviews 8.2/10 Breakfast
  • 429 reviews 6.5/10 Cleanliness
  • 335 reviews 5.4/10 Vibe

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