Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 610 reviews

Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  610 reviews

TripAdvisor Rating  3.4/5  766 reviews

Worst experience till date in Mercure Hotels

TripAdvisor rating 1.0/5

loverlovey TripAdvisor review

I had a very disappointing stay at this hotel. One of the rooms we were initially given had an electrical short circuit, which was quite concerning from a safety perspective. I was then moved to another room, but it was clearly of a lower grade and not an acceptable replacement. The room was extremely small with no locker provided. Lighting was very poor, making the space feel even more cramped and dark. The bathroom had plumbing & drainage issues, whole water from bath came outside due to water logging and there wasn’t even a basic tissue box available. The shower was so small you can't take even a basic bath properly. To make matters worse, the carpet in the room had a strong unpleasant smell since the water came out from washroom to the room but no one bothered to fix it, clean it. The lighting in washroom was so so so less that you can't even see your face clearly. Overall, the experience was uncomfortable and far below expectations. I would not recommend this hotel unless significant improvements are made.

Customer review rating 4.5/5

Polland B. Business - Confirmed reviews ALL

Comfortable room,great facilities and great helpful staff and ideally located on the banks of the river ness

Good room but needs tweaking

TripAdvisor rating 3.0/5

Venture14873651086 TripAdvisor review

Noisy room needs soundproof windows. We stayed here yesterday the room was so noisy from outside i couldnt sleep nice hotel but windows need soundproofed Would stay again if room 308 gets soundproofed windows and plugs by bed

Customer review rating 5.0/5

Graemeduncanmr K. Business - Confirmed reviews ALL

Always friendly excellent staff , especially Jo at reception area , a credit too the hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jason McLeod Operations Manager

Customer review rating 5.0/5

Sean G. Couples - Confirmed reviews ALL

We had a fantastic stay for our second stay. We will always return here when staying in Inverness. Our favourite room with lovely views of the area.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jason McLeod Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,101 reviews 8.6/10 Location
  • 1,439 reviews 6/10 Room
  • 1,379 reviews 8.4/10 Service
  • 29 reviews 2.8/10 WiFi
  • 781 reviews 4.1/10 Comfort
  • 622 reviews 8.7/10 Breakfast
  • 467 reviews 6.4/10 Cleanliness
  • 336 reviews 5.1/10 Vibe

Powered by Trustyou