Mercure Inverness Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 608 أراء

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
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Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

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موقع الفندق

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):57.478304, -4.226695

الهاتف
فاكس +44 161 388 0915

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  608 أراء

تقييم TripAdvisor  3.4/5  764 أراء

Fab Stay

ملاحظة Tripadvisor 5.0/5

Jude G تقييم TripAdvisor المعتمد

Stayed for 4 days for New Year. Fantastic stay room quality lovely and clean and very comfortable. Staff were very helpful. Big shout out to Silvi and Scott for being so helpful and friendly. Would love to come back

Best hospitality in Inverness highly recommended…

ملاحظة Tripadvisor 5.0/5

Cruiser65699973680 تقييم TripAdvisor المعتمد

I stayed 3 nights in Mercure Inverness everything was top notch room cleanness was great food and F&b service was amazing. Best part all the staff was very kind and highly professional food was top notch I’ll definitely recommend this hotel to everyone. Jo and Akansha was very helpful in Front desk rest all the staff was amazing. Keep it up the great work.

Average stay

ملاحظة Tripadvisor 3.0/5

iwilkiwil تقييم TripAdvisor المعتمد

Room was adequately large, however the barhroom was unbelievably small as compared to the size of the room. Bed was comfy enough. Breakfast was okay. The downside is the windows, they were not able to filter out the noise from the outside, hence affecting our quality of sleep (random noise woke us up).

Dear Guest Thank you for taking the time to leave us a review, please allow me to express my sincere apologies you experienced with the external noise. We appreciate your constructive feedback as we look to improve at every opportunity.

Cramped, basic and understaffed

ملاحظة Tripadvisor 2.0/5

R B تقييم TripAdvisor المعتمد

How this place has 4 stars I have no idea. The only pros are that the room was clean, and all the staff were super warm and friendly. But it was so understaffed, it took 20 mins of queuing to check in. No one to help me with bags as a heavily pregnant solo traveler. In general it feels like a budget hotel, the compact double is a tiny depressing room, very very basic, with weird lighting and noisy from both the street and the corridor. Bathroom drains smelled bad! Breakfast was sad and unappealing, not worth the add on price. I stared at the scrambled egg for a good while trying to work out what it was. Parking was expensive and I was lucky to get a space. So many nicer and similarly priced places in this city.

Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us. I appreciate your kind words about the cleanliness of the room and the warmth of our staff. However, I sincerely regret that your experience did not meet the expectations associated with our hotel. I acknowledge your concerns regarding the check-in process and the staffing levels. We strive to provide a comfortable stay for all of our guests, and I understand that it can be frustrating to experience delays. Additionally, I apologize for the discomfort you encountered with the room size and the issues related to the bathroom. Your comments regarding the breakfast offerings and parking costs have been noted, and I will ensure that they are reviewed with our team. We value your input as it helps us improve our services. Thank you once again for sharing your thoughts, and I hope you will consider returning to us in the future. Jason McLeod Operations Manager

Horrible

ملاحظة Tripadvisor 1.0/5

vishalshah74 تقييم TripAdvisor المعتمد

I been cheated, nor the room is the same nor the view. Even there is no duty manager at 7 pm. We have been waiting for 1.5 hours and still nothing seems to be sorted. Even the receptionist is a trainee and no senior staff also an available. Horrible experience. Still sitting in the reception without any reply. Please don’t stay at Mercure Inverness.

Dear Guest Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you encountered with your room assignment and the lack of immediate assistance from our staff. We strive to provide a consistently high level of service, and I regret that we fell short during your visit. I am glad we managed to resolve your issues and your comments will be reviewed with our team to ensure that we can improve our service delivery in the future. Kind regards, Jason McLeod Operations Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,088 أراء 8.6/10 الموقع
  • 1,427 أراء 5.9/10 الغرفة
  • 1,372 أراء 8.4/10 الخدمة
  • 29 أراء 2.7/10 إنترنت
  • 774 أراء 3.9/10 مستوى الراحة
  • 617 أراء 8.6/10 الإفطار
  • 458 أراء 6.3/10 مستوى النظافة
  • 333 أراء 4.9/10 شعور

مشغّل بواسطة Trustyou

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.