埃尔美居酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 408 评论

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埃尔美居酒店 - Image 1
埃尔美居酒店 - Image 2
埃尔美居酒店 - Image 3
埃尔美居酒店 - Image 4
Dalblair Road, Ayr, KA7 1UG 埃尔, 英国

描述

酒店其他优惠

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

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酒店位置

埃尔美居酒店

Dalblair Road, Ayr
KA7 1UG 埃尔
英国

GPS:55.460657, -4.63166

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  408 评论

TripAdvisor 评级  3.4/5  1,105 评论

Fabulous

Tripadvisor 评级 5.0/5

Ctd72 Solo travel - 经 TripAdvisor 认证的评论

Fabulous staff Made me so welcome as solo woman ! Breakfast was delicious even had haggis Selection of teas coffee n lots of different juices only £12 Truely a great stay I’ll be coming back next month for longer Thanks to all the lovely staff Well done excellent

Disappointed, dated, filthy

Tripadvisor 评级 2.0/5

Jason S 经 TripAdvisor 认证的评论

Arrived July 2025, upon approaching the building it looked generally tired. Parked in a the small carpark to the rear and entered a dark, dismal, tired and dated reception. However, our lady receptionist made up for it with enthusiasm, a professional and friendly greeting. Was rather shocked to find out we had to pay £7pn parking for the privilege of being a guest. Check in was 3pm, we arrived 3:10pm to be advised the room isn’t ready and to wait in the bar. Not the end of the world but a free beverage for inconvenience might of been nice. Looking around the bar the furniture and carpets were worn, dirty and very dated. The staff uninterested and rather unfriendly in general inc restaurant staff. Got to the room an hour later to find an incredible view over the ocean and Ayr through absolutely filthy windows covered in seagull poo. The room was no better, loose fittings and furnishings, dated, filthy carpets (thank god for flip flops) and a dark dismal bathroom. However the shower pressure was great. We booked a two night stay but the room never saw housekeeping. So we made our own beds, no refresh of towels or tea and coffee facilities. As it was summer and 28c the room was hot and stuffy no fans, no aircon couldn’t sleep. The beds were hard (appreciate that’s subjective) but the pillows wafer thin and hard, the bed linen were cheap scratchy cotton. Breakfast was ok, £24 for two, but one of us only had cereal, pastry and coffee so worked out expensive. Maybe a price for continental and full so your not over paying. Didn’t eat in the hotel in the evening as the restaurant staff were there in body but not in mind and rather dismissive of you plus the room is uninviting. Plenty of choice outside the hotel. Would I book here again. Absolutely not. I wouldn’t touch a Mercure hotel again. Take my advise and book a private local B&B. Or air B&B Wish we had of done. If Mercure read this, promote your lovely lady receptionist to training management and invest in the building. If nothing else, give the damn carpets and furniture a deep clean.

Dont accept room 150,250,350,450 etc!

Tripadvisor 评级 2.0/5

AndyAuchterlonie 经 TripAdvisor 认证的评论

Room and bed was comfy enough. Decent shower etc. However, if you book this hotel make sure your room n.o is not 150,250,350,450 etc. The other side of the (thin) wall are the lifts. They go all night, and I might as well have slept on top of one of them. VERY noisy. Brake releases with a bang. Then the doors to the corridor from the lifts have no door closer springs, so they bang too. Outside, the wildlife is extremely noisy too, especially as there are young nesting on the lower roof. Not much the hotel can do about seagulls though to be fair as they are protected and it is a seaside town. Stayed 2 nights, and was glad to not have a 3rd.

Good

Tripadvisor 评级 4.0/5

Chloe M 经 TripAdvisor 认证的评论

Room was a good size Beds were good just the pillows were hard When I checked in there was hair n tag things in the drawer and hair on the bathroom bin glass on the taps and shower part was marked too but apart from that it was a good stay

Dear Chloe, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Lack of staff let's it down

Tripadvisor 评级 3.0/5

andyandjanice69 商务住宿 - 经 TripAdvisor 认证的评论

Spent 3 night here. The hotel is tired the lack of staff is noticeable the food is over priced and the drinks are a lot cheaper in the pub next door. The lack of leisure facilities and thre hotel needs some TLC shows. The corridor are noisy at night

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We are in the middle of a soft refurbishment of the hotel at the moment and hope you will give us the chance to redeem ourselves when this is done. Kind regards

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其他网络用户评价我们的酒店

  • 361 评论 9.2/10 位置
  • 621 评论 6.5/10 房间
  • 606 评论 8.6/10 服务
  • 262 评论 7/10 清洁度
  • 227 评论 7.3/10 早餐
  • 167 评论 4.8/10 食物
  • 128 评论 5.3/10 性价比
  • 128 评论 3.7/10 设施

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