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Mercure Brighton Seafront Hotel 4 gwiazdki

Ocena klientów 3.9/5 Liczba opinii: 1 804

hotel certyfikowany ALLSAFE

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Mercure Brighton Seafront Hotel
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O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • The Goulty restaurant serves locally inspired dishes

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • LONDON GATWICK Płatne usługi
  • Recepcja otwarta całą dobę
  • LATE CHECK-OUT UP TO 6PM Płatne usługi
  • Pranie chemiczne Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 6
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP brighton
wielka brytania

Tel: +4401273351012

Faks: (+)01612342819

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

  • Samolotem

    LONDON GATWICK W 32,18km / 20 mil - Płatne transport

  • Pociągiem

    BRIGHTON STATION W 2,41km / 1,5 mil

Pozycja GPS:50.822763, -0.155482

Nasze pokoje

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view and air conditioning. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, robe and slippers.

Nasze restauracje i bary

THE GOULTY

Rodzaj serwowanej kuchni: Międzynarodowa

The Goulty offers traditional and locally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. Offering panoramic sea views, we invite you to have a light snack or a delicious three course meal.

NH BAR

Enjoy a carefully crafted cocktail and nibbles in the new NH Bar while checking your social media with complimentary WiFi access. Offering a range of wines, beers, gins and afternoon tea with fizz, you can sit back and relax until you are ready to leave.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 6

  • Maks. rozmiar: 190 m²

  • Maks. pojemność: 200 osoby

  • Maks. liczba uczestników bankietu: 150 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Brighton Seafront Hotel

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 3.9/5

Liczba opinii: 1 804

Ocena TripAdvisor 3.5/5

Liczba opinii: 321

Perfect - great. hotel

Ocena na stronie TripAdvisor 5.0/5

P1245BLemma 06/09/2021 Opinia zatwierdzona w TripAdvisor

We had a great stay, the staff were extremely polite, friendly and helpful. The hotel was welcoming, clean and efficiently run. It is in a great location, suitable for all Brightons' shops, restaurants and activities.

Funky and friendly

Ocena na stronie TripAdvisor 4.0/5

julietb880 20/08/2021 Opinia zatwierdzona w TripAdvisor

The foyer is funky and the staff were all nice and helpful - especially Archie . The sea view rooms are great lovely beds, view and bathroom - my sons inland view room was nicely refurbished but looked onto a wall and metal staircase or something . The bar is open until midnight which is great - and we would go again ! But it was pretty pricey , breakfast wasn’t included and then we had to pay for parking on top

Nice room and good customer service

Ocena na stronie TripAdvisor 4.0/5

Martyn H 20/08/2021 Opinia zatwierdzona w TripAdvisor

Hotel looks amazing and the rooms are very nice. Great location on the seafront. Parking was a bit expensive but it's to be expected due to location etc. Very helpful staff who sorted out any issues we had. Would stay here again.

A true great STAYCATION

Ocena na stronie TripAdvisor 5.0/5

107trishm 11/08/2021 Opinia zatwierdzona w TripAdvisor

The hotel was excellent - great room, great staff , great bar and particularly Monty on Reception - a true hard working great personality to greet you at reception . Just loved the decor and particularly the room with a great sea view and terrace . Hope to return soon

One night stay

Ocena na stronie TripAdvisor 3.0/5

shaneworthing 29/07/2021 Opinia zatwierdzona w TripAdvisor

The hotel lobby and bars were beautiful but the rest of the hotel felt more basic. The room was very hot even with the aircon on and the shower leaked out or the head so it didn't work properly. The staff were all lovely though.

Dear Shaneworthing Thank you for your review. I am glad you enjoyed your stay with us at the Mercure Brighton. I will ensure my team receives your feedback. I am surprised with the A/C not affecting the room temperature in your room. I will have my maintenance team look at this and the shower head straight away. Thank you for taking the time to write the review and we look forward to seeing you again in the future.

Nice location but grossly overpriced

Ocena na stronie TripAdvisor 3.0/5

MickW243 18/07/2021 Opinia zatwierdzona w TripAdvisor

Room very nice. Had free drink under Accor programme - undrinkable house wine the only alcoholic option - not what is expected. Chablis extortionately priced and served with ice as it was warm ! £25 per night to use hotel car park - disgraceful.

Disappointed and mislead

Ocena na stronie TripAdvisor 3.0/5

Philip G 02/09/2020 Opinia zatwierdzona w TripAdvisor

On arrival our room was not ready, but when allocated it was nothing like the room on the web listing. The Classic room on the listing was modern, spacious, had a walk in shower and Illy coffee machine. Our room was small, pokey and had neither the walk in shower or Illy coffee machine. The room was large enough for one person and dated. I had to ask reception for some toilet roll and told the lady on reception that it wasn,t the room on the web page and didn't have the coffee machine. She said it was a Classic room and they don't have coffee machines. I showed her the listing and she just said I will tell my manager because that is wrong. The restaurant was not open and the bar was pretty poor. Apart from the reception area the rest of the hotel was pretty tired. If I had known this beforehand I would not have booked this hotel.

Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and your comments are being addressed.

Two Night Stay

Ocena na stronie TripAdvisor 3.0/5

Barrit20 26/07/2020 Opinia zatwierdzona w TripAdvisor

We booked sea view room and had fabulous weather, so was justified. However, thought we woke to a sea mist, but this was due to the windows needing a clean! It was 2nd floor, so possibly a problem. Hotel had lovely character. Due to Covid, our room was not made up. Not an issue, except we ran out of bathroom items very quickly. Would have been nice if they told us when checking in, or left double amount in the room. Position is a slow 25 minute walk from the station and right by the BA tower, which was excellent for us. Room was small and did not have any drawers, so could be an issue for longer stays, but was comfortable and we slept well. Lovely walk-in shower, but water was slow to drain. Overall enjoyed our stay and would return.

Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We very much appreciate your feedback and it is always a pleasure to receive positive feedback There are some changes to our usual standards during this time to ensure the safety of both our teams and our guests and we are grateful for your appreciation.

Excellent Night Away

Ocena na stronie TripAdvisor 4.0/5

markhh0rn 20/07/2020 Opinia zatwierdzona w TripAdvisor

The staff throughout our stay were very friendly and accommodating. The room was comfortable and perfect for a night in Brighton. I would have loved to spend time in the hotel's bar but understandably it is currently closed. Luckily though the hotel is just a short stroll away from everything Brighton has to offer.

Dear Mark Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We very much appreciate your feedback and it is always a pleasure to receive positive feedback I'm sorry the bar was closed during your stay , a precautionary measure during these difficult times but I'm glad to report it is now open.

Very disappointing

Ocena na stronie TripAdvisor 2.0/5

404052020 29/02/2020 Opinia zatwierdzona w TripAdvisor

Having stayed at other Mercure hotels elsewhere and enjoyed the experience, frankly I will not be staying again. The room was small, basic with no draw space whatsoever for clothes. I asked for another bigger room with a bath, none was forthcoming - a seafront upgrade was offered at an extra £40 a night. I didn’t actually care about the view, just a comfortable room. There was a leak from the bathroom basin which came out to the ‘hall’ which was bubbling the wallpaper and seeping out onto the carpet. Outside the common space to the rooms beyond the entrance was in need of maintenance with common parts dirty. The breakfasts were very basic indeed and a very low standard. The only saving grace was the breakfast staff who were very obliging and courteous within the constraints they were functioning. All round a very poor low quality experience which I will not be repeating.

Dear Neil Once again thank you for taking the time to share your feedback following your recent stay.

Nice renovation but very poor customer service & breakfast

Ocena na stronie TripAdvisor 3.0/5

DavidPlatmember Business - 19/02/2020 Opinia zatwierdzona w TripAdvisor

Great location of the hotel. It was renovated around 1 year ago and it has now a nice decoration. Breakfast though is one of the worse I had in years, very limited, poor quality and no replacement of food when this is finished. Customer service isn't very good either. You can tell that this hotel is not run by Accor but by an outsourced company. They need to invest more in people and improve the breakfast.

Lovely seafront hotel

Ocena na stronie TripAdvisor 4.0/5

Bren K 19/02/2020 Opinia zatwierdzona w TripAdvisor

Stayed here for a weekend trip to Brighton, location perfect for visiting all the attractions. Stayed In a Mews room on the second floor. Bed was huge and very comfortable, tea making facilities good and the gift of chocolates a nice welcoming touch. Water pressure in the bathroom was poor and height of wash basin and toilet too low for normal adults and would have been an issue if we were staying longer. Breakfast was fantastic with a huge selection to suit everyone and topped up regularly. However, time it wrong and you will have to queue to get a table as the room is small and doesn’t seat large amounts of guests in a sitting. Ambience of hotel is good and most of the staff pleasant and helpful. Would stay again

Dear BMK15 Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We very much appreciate your feedback and it is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

helpful staff

Ocena na stronie TripAdvisor 4.0/5

alexs181818 22/01/2020 Opinia zatwierdzona w TripAdvisor

Very fast check in and check out served by Mr Shameen. He also upgrade my room automatically cause i am accor gold member. Good service!! Close to croydon centre, but a bit far to london. Bus stop in front of the hotel. Overall i satisfy with this hotel and i will stay again when i come to UK.

Hi Alexs181818 Thanks you for your feedback, It's greatly appreciated. Regards Barry

Brighton at its best

Ocena na stronie TripAdvisor 5.0/5

jaynlea Couples - 11/11/2019 Opinia zatwierdzona w TripAdvisor

Stayed at this most wonderful old style hotel, every aspect of this stay was outstanding. The moment you walk into the lobby you feel you are somewhere special. The view every morning from the superior room at the front is amazing. We were lucky to have good weather given it is late Autumn.

Hi jaynlea We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, although I can't guarantee the good weather ! Regards Barry

Great stay

Ocena na stronie TripAdvisor 5.0/5

G7544FLpaulineg Friends getaway - 30/10/2019 Opinia zatwierdzona w TripAdvisor

Except dinner in restaurant which was Moules marinière which were cold and rubbery unable to complain to waiter as he was on his own and very busy- Breakfast was okay but also luke warm sad really xxx

Dear Pauline, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will certainly address your comments regarding your restaurant experience. and we hope your next visit will be more pleasant as the previous one. Sincerely,

excellent

Ocena na stronie TripAdvisor 4.0/5

JorisM103 Couples - 27/10/2019 Opinia zatwierdzona w TripAdvisor

nice location, comfy room & breakfirst good, helpfull and friendlystaff serving breakfirst, ladies at check inn not so friendly and have more eye for their mobilephones. been here before and will retrun

Dear JorisM103 We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Exceptional Stay....

Ocena na stronie TripAdvisor 5.0/5

Jill4499 Couples - 05/10/2019 Opinia zatwierdzona w TripAdvisor

Exceptional Stay...WOW....this hotel has had a facelift and then some....l cannot speak highly enough of this hotel...it's breathtaking.... fantastic views.....great rooms...great service...great food...great staff, they go above and beyond to make you feel special...SO comfortable beds and pillows....just a great stay...Thank You...a stay to remember....

Lovely Stop

Ocena na stronie TripAdvisor 4.0/5

simonosborn12 Couples - 01/10/2019 Opinia zatwierdzona w TripAdvisor

One of the nicest hotels I've stayed in Makes a nice change for the room to look as good as the website suggests Nice welcome and breakfast Friendly staff Only negative the price of the parking was a bit steep

An excellent hotel and position

Ocena na stronie TripAdvisor 4.0/5

Chris P Couples - 02/09/2019 Opinia zatwierdzona w TripAdvisor

Beautiful room and excellent staff. Bathroom was particularly good. The breakfast was good, buffet style but good quality, even if the Ballroom is rather old and away from the sea view. Parking was fine but expensive( as all parking in Brighton) at £18. The decor is'individual' but very appealing.Reception was excellent

End of summer holidays

Ocena na stronie TripAdvisor 5.0/5

Stephanie S Family - 01/09/2019 Opinia zatwierdzona w TripAdvisor

We always stay here so it feels like home, although on a much more grander scale. The new style looks luxurious - although it still maintains its sense of history. We will be back to enjoy the escape, the breakfast and the Westpier.

Najnowsze opinie: 20

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