Mercure Brighton Seafront Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,764 件のレビュー

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

説明

ホテルのその他の情報

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

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ホテル所在地

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,764 件のレビュー

トリップアドバイザーの評価  3.5/5  704 件のレビュー

In need of a major update

トリップアドバイザーの評価 2.0/5

Multiarte トリップアドバイザー認証口コミ

Having previously been Accor Gold I have stayed in many Mercure properties throughout Europe. This is by far the worst Hotel I have stayed in! The hotel is in a fantastic sea front position and the staff are all very friendly and welcoming (hence the 2 rating) but that is where the positives end. All of the public areas are looking so tired and scruffy, most of the carpets are stained and grubby. I had booked a single room and on arrival I was told I'd been upgraded to a double. I made the mistake of dropping my case inside the room and going straight out before inspecting the room. On returning very late that evening I had the first chance to inspect the room (#300). On the plus side the bed and linen were clean, the room was small and the furnishings very dated and well worn. On opening the bedroom frosted glass window my view was of a scruffy external wall and stairwell with hardly any natural light. The bathroom should have come with a health warning, the laminate floor had gaps everywhere which were filled with grime, the bath panel was battered and all the screw heads were exposed, around the shower screen there was mould and grime. The shower head was like a museum piece and was in serious need of a descaling. The snagging list for the bathroom alone would have run to several pages (I have pictures which I will add later). I can honestly say that this room was not fit for purpose and I would invite the Mercure management to tell me if they are proud to be putting their brand to it. On checking out I discussed with the reception supervisor who was apologetic and assured me that they have lovely rooms, I would like to think that this room is the only bad one in the hotel but I'm not convinced. I regret not going to reception to ask to be moved the night before. Unfortunately my bad experience did not finish with the room, I had ordered the breakfast which was awful. All of the fried ingredients were swimming in grease, the fruit option consisted only of cubes of melon in preserve jars which was weird and to top it all the machine coffee was awful. The breakfast room and furnishing are very dated and scruffy. Overall the hotel needs some serious money spent on a major update.

Small changes could make a massive impact

トリップアドバイザーの評価 3.0/5

RPEVAGF トリップアドバイザー認証口コミ

Although the service was brilliant, there are some small things that I feel need changing to make a big difference. Pillows - lumpy, cheap nasty pillows that ruined our nights sleep. Coffee - No option of a filter coffee, I couldn't even purchase one at the bar. Instead, a machine of cheap bitter, see-through coffee that wasn't even drinkable. Breakfast - Despite being the first downstairs, it was luke warm. It seemed that it had been left on the hot plate for a long time. Good quality, just cold. The reception staff were amazing and couldn't do enough. Unfortunately we won't be staying again as it wasn't a comfortable nights sleep.

Wonderful staff, lovely hotel

トリップアドバイザーの評価 5.0/5

emilyfransman トリップアドバイザー認証口コミ

We love this hotel, the inside is so cosy and the rooms are very clean with wonderful sea views ( good showers too) The staff was very friendly and helpful ( especially Marta and Jacob). We highly recommend this hotel for a lovely stay in Brighton.

Superb Hotel. 😍

トリップアドバイザーの評価 5.0/5

70chrissys Couples - トリップアドバイザー認証口コミ

Absolutely fantastic stay. Staff went over and above to make our stay memorable and a big shout out for Piper and Marianna. Piper helped sort a query with our booking via booking.com, very professionally, defo come again, but book direct with the Hotel. Lovely room clean and very comfy. Food great all staff at Hotel really friendly and pleasant. Thank you all. X

Last minute booking

トリップアドバイザーの評価 5.0/5

prestedge7 Couples - トリップアドバイザー認証口コミ

After deciding last minute to book a hotel stay in Brighton the mercure looked a good shout Jacob on reception was fantastic! Super helpful and got us a coffee whilst we went through booking We had room 104 which was comfortable and had everything we needed Only nit picking faults is that there was no bath just a shower which was fine but after walking all day a soak would have been nice. I'm sure I could have asked for a room with a bath but as it was last minute it was no biggy The floor in the room was extremely squeaky and as an early riser I decided to go for a walk outside and leave the husband to sleep. The hotel is situated centrally on the seafront. Everything is in walking distance Parking is chargeable on site. If you sign up to the hotels membership (free) parking is £18 for 24hrs which in Brighton is a bargain! Overall really pleased and would stay here again when back in Brighton. Thank you Jacob!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,076 件のレビュー 8.1/10 ロケーション
  • 2,208 件のレビュー 6.2/10 客室
  • 2,095 件のレビュー 9/10 サービス
  • 16 件のレビュー 3.9/10 インターネット
  • 883 件のレビュー 4.8/10 快適さ
  • 864 件のレビュー 4.6/10 清潔さ
  • 842 件のレビュー 7.6/10 朝食
  • 796 件のレビュー 4.8/10 設備

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