Mercure Brighton Seafront Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 2.028 opiniones

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, Reino Unido

Descripción

Extras del hotel

  • Frente a la playa de Brighton, habitaciones con vistas al mar, bar y terraza todo el año

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • La suite con vistas a la costa es el entorno ideal para bodas y eventos

  • El famoso quiosco de música de Brighton está justo enfrente del hotel.

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Localización del hotel

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
Reino Unido

GPS:50.822763, -0.155482

Teléfono
Fax +44 161 388 0915

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

BRIGHTON COSTERA

Coastal es ideal para escapar del bullicio de la ciudad. Este restaurante en el paseo marítimo de Brighton le permite deleitarse con exquisitos platos del menú de brunch y cena y una variedad de vinos locales exclusivos y cócteles inspirados en Brighton.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  2.028 opiniones

Nota de clientes de Avis 2.0/5

Clara T. Parejas - Comentarios confirmados ALL

The staff was very friendly and the main hotel facilities were great, but not the room. It seemed as if they had just renovated the common areas but ignored the rest. There was only one plug in the whole room, and it wasn't working, which meant that we couldn't use the iron, the kettle, or the hairdryer. The room had no wardrobe, just a very simple structure with a couple of shelves, but no hangers for our shirts or jackets. There was a lift to access the floor where the room was located, but once there we had to carry the suitcases up several stairs to reach the assigned room. We did not receive any help at any time with our luggage, nor were we informed about the lack of accessibility. The location is great since it's within walking distance from the centre and it's seafront, but it was really overpriced considering all the issues that we had to face during our stay.

Dear Clara, Thank you for taking the time to share such detailed feedback. I’m pleased to hear that you found our staff friendly and enjoyed the main hotel facilities and location. However, I’m truly sorry to learn about the issues you experienced with your room, including the lack of working sockets, limited storage, and accessibility challenges. This is not the standard we aim to provide, and I completely understand your disappointment, especially given the expectations for a comfortable and convenient stay. Please be assured that I will review these concerns with our maintenance and housekeeping teams immediately, as well as look into how we can better communicate accessibility details during the booking process. Thank you again for your honest feedback, and I hope we have the chance to restore your confidence in us in the future. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Estancia perfecta

Nota de clientes de Avis 5.0/5

Clara Negocios - Comentarios confirmados ALL

Fui por trabajo a una conferencia y me gustó mucho el hotel. El personal muy amable, la localización adecuada, el desayuno rico y la habitación amplia. Además, las zonas comunes del hotel tienen una decoración muy bonita.

Dear Clara, Thank you for choosing [Hotel Name] during your recent conference. We are thrilled to hear that you had a perfect stay and that our staff provided you with friendly and attentive service. We are glad that you enjoyed our convenient location, rich breakfast, and spacious room. We take pride in providing comfortable and well-appointed accommodations for all our guests. We are also delighted to hear that you appreciated the beautiful decoration of our common areas. Our team works hard to create a warm and inviting ambiance for all our guests to enjoy. Thank you for your kind words, and we look forward to welcoming you back in the near future. Best regards, Ioannis, Operations Manager.

Servicio al cliente muy top

Nota de clientes de Avis 3.5/5

Anónimo En solitario - Comentarios confirmados ALL

Un servicio al cliente espléndido, pero la habitación hacía una calor increible sin conseguir poder abrir la ventana. Tuve la mala experiencia de comprobar que las paredes son de papel, ya que a las 3 de la mañana llegó el huésped de la habitación contigua y pude oir todos sus movimientos. A parte de esto devo decir: muy limpio, cama muy comoda y me dieron un upgrade de una simple a una doble en tan solo llegar!

Dear Mariona, Thank you for sharing your recent experience at Mercure Brighton with us. We are pleased to hear that you received great customer service from our team members and that you found your room to be clean and your bed comfortable. However, we apologize for the inconvenience you experienced with the temperature of your room and the noise from the next room. We understand how important a comfortable and peaceful stay is, and we regret that we were not able to provide you with this experience. We appreciate your feedback and we will do our best to address these issues to ensure that they do not happen again in the future. We are glad to hear that you appreciated the upgrade to a double room upon arrival. Our team members are always happy to accommodate our guests' needs whenever possible. Thank you for choosing Mercure Brighton as your preferred accommodation and we hope to welcome you back soon. Best regards, Ioannis Operations Manager Mercure Brighton

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.285 opiniones 8.5/10 Ubicación
  • 2.486 opiniones 6.1/10 Habitación
  • 2.429 opiniones 9.1/10 Servicio
  • 19 opiniones 5/10 Internet
  • 1.083 opiniones 5.1/10 Comodidad
  • 988 opiniones 4.6/10 Limpieza
  • 958 opiniones 7.8/10 Desayuno
  • 938 opiniones 4.8/10 Instalaciones

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