Mercure Leeds Parkway Hotel 3 estrelas
Nota clientes Avis (Classificação ALL) 3.0/5 171 comentários
An ALLSAFE Clifton Environmental certified hotel
Set in the Golden Acre wildlife park, ideal for exploring
Wedding facilities capable of accommodating 225 guests
Feel Good Health Club with gym, sauna and pool
Leeds Bradford Airport (LBA) five miles away
Hotel aprovado por ALLSAFE
LS16 8AG LEEDS
YORK STREET: YORK STREET
LEEDS BRADFORD A 7,89 km / 4,9 milhas
HORSFORTH A 5,63 km / 3,5 milhas
Check-in desde as - Check-out até às
O Brasserie Restaurant serve cozinha de inspiração tradicional e internacional, sobremesas deliciosas e uma seleção de vários vinhos que acompanham a sua refeição numa atmosfera descontraída para uma experiência gastronómica aprazível.
Todos os quartos têm uma TV LED HD e WIFI gratuito de alta velocidade. A maioria dos quartos tem varandas com vista para Golden Acre Park ou para os terrenos do hotel. Os quartos Privilege e Superior incluem máquina de café Nespresso, jornal, roupão e chinelos. Disponibilizamos ainda quatro camas de dossel.
Avaliações dos nossos clientes
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2 nights stay
Nota Tripadvisor 4.0/5
Carole V Avaliação com certificação TripAdvisor
Comfortable, good sized room. Loved the balcony overlooking the gardens at the rear of the hotel. Just found the pillows to be a bit too firm but otherwise a pleasant stay. Used the swimming pool once but as there are no lifts down it's not easily accessible for someone using crutches. Also vertical steps into pool so again access would be difficult for someone with mobility difficulties. It's lovely having access straight into Golden Acre Country Park which is well worth a visit.
Nota Tripadvisor 5.0/5
tripster016 Avaliação com certificação TripAdvisor
Second time we have stayed here. Room was ideal. We took our little dog this time and was no problem. Lovely walks round hotel. Staff were friendly and helpful. Good breakfast.Plenty of parking. 24hour reception.
Weekend of disaster
Nota Tripadvisor 1.0/5
Geoffrey C Avaliação com certificação TripAdvisor
The reason for such a poor rating was nothing to do with the staff who were dealing with an almost impossible task when the computer program crashed and wiped the information regarding the allocation of rooms. The hotel needs some updating painting and decorating and the carpets need attantion in places. We eventually got a room but people had been given rooms already allocated to others and were already occupied. We were staying for 3 nights on night 2 we came back to find our belongings had been taken from our room and stored as the computer only had us down for 1 night there was pandamonium going on at reception again when I had to go and demand our luggage back so we could change and go out for a show that evening. Night 3 we got to our room ti find our keycards didn't work that was soon remidied however. Finally our breakfast was not very warm which added to our weekend of disasters with the hotel.
Dear Geoffery C, Thank you for your feedback, I am disappointed and apologetic to know that you did not had a good stay with us at Mercure Leeds Parkway. Unfortunately we did had a strange issue with the system crashing. which was completely out of our control though we do have a good support system but it took little while to come in the action. I am deeply sorry about it and we have taken all precautionary measure to control any future occurrence of similar incident. With regarding to updating the hotel we are on the process to make changes in coming months of 2022. I hope you will allow us to serve again. Regards K. Arora
Management & Staff Tried so Hard
Nota Tripadvisor 4.0/5
355Pete Avaliação com certificação TripAdvisor
Booked a romantic night away as I’d built up lots of Accor points. Couldn’t check in for 2 hours due to system / room check issues - but was treated to free drinks. Tried to settle part of my room and meal with Accor points ( as advertised) but system said no and still a real challenge . The staff though were fantastic and could not do anything more. Lovely food. Very relaxing. Hotel lovely.
Good staff; good food; tired facilities
Nota Tripadvisor 3.0/5
ChrisE_LA1 Negócios - Avaliação com certificação TripAdvisor
I imagine that Mercure have recently taken this place over? It certainly needs a bit of ALL magic. Other parts of the hotel may be fine but my room was cold; the windows would not close properly and the walls are very thin so lots of noise from neighbours making an early start at 0400. Some signs of mildew in the bathroom. Not impossibly bad, but very tired. Staff were extremely good though at Reception, the bar and from the kitchen. Could be a really good place to stay in Leeds with good refurbishment.
Em parceria com TripAdvisor