斯旺西美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 386 评论

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Phoenix Way, Swansea, SA7 9EG 斯旺西, 英国

描述

酒店其他优惠

  • Located just three miles from Swansea city centre

  • 设有健身套房，可使用 Feel Good Health Club。

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

我们的客房

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酒店位置

斯旺西美居酒店

Phoenix Way, Swansea
SA7 9EG 斯旺西
英国

GPS:51.654547, -3.912013

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  386 评论

TripAdvisor 评级  4.0/5  565 评论

卓越奖 2024

Excellent experience.

Tripadvisor 评级 5.0/5

David G 经 TripAdvisor 认证的评论

The event was a Christmas Lunch for members of the Historical Association, Swansea Branch. The Christmas Lunch was excellent. It's so nice to have a real turkey rather than turkey roll which seems usual these days. All the staff were, as always, very friendly, polite and helpful. Nothing was too much trouble, which is the same comment as I would make after each visit I have there. The booking procedure, which was done centrally, was also made very easy from the word go and we got exactly what we wanted with no exceptions. The hotel is situated in pleasant surroundings with ample free parking on the outskirts of Swansea so it is easy to find it and get there. I have no reservations about recommending the Mercure Hotel in Swansea. Thank you, Mecure, for another wonderful experience.

Dear, David Thank you very much for taking the time to share your wonderful feedback regarding your recent experience at our Christmas Lunch event for the Historical Association, Swansea Branch. We are delighted to hear that you had an excellent experience and enjoyed our traditional turkey offering. It is always gratifying to know that our staff’s dedication to providing friendly, polite, and helpful service made a positive impact on your visit. We strive to ensure that every guest feels valued and well taken care of, so your kind words affirm our efforts. We are also pleased that you found the booking process straightforward and efficient, as we aim to make every aspect of your visit as seamless as possible. Additionally, we appreciate your comments about our location; it is great to know that you found it convenient with ample parking available. Thank you once again for recommending Mercure Hotel in Swansea so highly. We look forward to welcoming you back for another memorable experience in the future. Warm regards, Niall Dawkins Reception Supervisor

Festive afternoon tea

Tripadvisor 评级 5.0/5

Sarah T 经 TripAdvisor 认证的评论

Just been to the festive afternoon tea beautiful food in lovely surroundings. What made it extra special was the marvellous lady who served us and really couldn’t do enough for us, bringing extra vegetarian sandwiches and making sure we were supplied with plenty of tea. We weren’t rushed at all and could take our time. Highly recommend and thank you

Dear Guest Thank you very much for taking the time to share your delightful experience at our festive afternoon tea. We are thrilled to hear that you enjoyed both the beautiful food and lovely surroundings we strive to provide. It is especially heartwarming to know that our staff member made your visit extra special with her attentive service, ensuring that your needs were met with extra vegetarian sandwiches and ample tea. We believe that exceptional service is key in creating memorable experiences, and it is wonderful to see this reflected in your feedback. We appreciate your recommendation and look forward to welcoming you back soon for another relaxing afternoon tea experience. Warm regards, Niall Dawkins Front Office Supervisor

Happy hotel, cosy, warm, clean, welcoming.

Tripadvisor 评级 4.0/5

KatyaWorcester 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed this weekend and found this hotel welcoming. All staff were happy, the fire in the wall, beautiful Christmas tree, Santa grotto, comfortsble beds, soft sheets & good breaskfast. The location was good too, not far from shops and 15 minutes into Swansea.

Dear Valued Guest, Thank you for taking the time to share your delightful experience at our hotel! We are thrilled to hear that you found our establishment welcoming and cozy during your recent stay. It brings us immense joy to know that our team’s happiness contributed positively to your visit. We take great pride in creating a warm atmosphere for all our guests, and it is wonderful to hear that you enjoyed the festive touches like the beautiful Christmas tree and Santa grotto. We are also pleased that you found your accommodations comfortable and appreciated the quality of our breakfast offerings. Our location is indeed convenient for exploring local shops and attractions, so we’re glad it suited your needs. Thank you once again for your kind words; they inspire us to continue providing exceptional service. We look forward to welcoming you back in the future! Warm regards, Niall Dawkins Front Office Supervisor

Fabulous Christmas party!

Tripadvisor 评级 5.0/5

charligrey 经 TripAdvisor 认证的评论

*We had our Christmas party here at the weekend. *The food was amazing! *The staff were so helpful, polite and accommodating! *The table and room were decorated beautifully. *The DJ was great. *There were lovely photo opportunities at the hotel.

Dear Charligrey Thank you very much for taking the time to share your delightful experience with us regarding your recent Christmas party! We are thrilled to hear that you found our food amazing, as we take great pride in offering a diverse and delicious menu. It is also heartening to know that our staff made a positive impression with their helpfulness, politeness, and accommodating nature. Your kind words will surely motivate them further in delivering exceptional service. We are glad that you appreciated the beautiful decorations in both the table settings and room ambiance; creating a festive atmosphere is something we strive for during such special occasions. Additionally, it’s wonderful to hear that you enjoyed our DJ's performance and found lovely photo opportunities throughout our hotel. Thank you once again for your enthusiastic feedback! We look forward to welcoming you back for future celebrations or gatherings. Warm regards, Niall Dawkins Reception Supervisor

Highly Recommend

Tripadvisor 评级 5.0/5

Donna R 经 TripAdvisor 认证的评论

Would highly recommend had a great stay from check-in to departure. Friendly staff could not do enough for you. Room spotlessly clean and very welcoming, welsh cake a lovely touch . I dined in the Restaurant on the first night and very impressed with the food quality and service. Breakfast the next morning one of the best i have experienced during my hotel stays around the UK. Would stay again on my next visit well worth the money

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you had such an enjoyable experience from check-in through to your departure. It is heartening to know that our friendly staff made a positive impression on you; we take great pride in providing attentive service, and it is always rewarding when our efforts are recognized. We are also delighted that you found your room spotlessly clean and welcoming, as we strive to create a comfortable environment for all our guests. We appreciate your kind words about the Welsh cake—a small gesture that reflects our commitment to local hospitality—and we are pleased that you enjoyed dining at our restaurant as well as experiencing one of the best breakfasts during your travels across the UK. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit! Thank you once again for choosing us; it was truly a pleasure having you here. Warm regards, Niall Dawkins Front Office Supervisor

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其他网络用户评价我们的酒店

  • 247 评论 9/10 位置
  • 594 评论 5.7/10 房间
  • 547 评论 9.1/10 服务
  • 10 评论 9/10 上网
  • 277 评论 5.9/10 舒适度
  • 265 评论 8/10 早餐
  • 260 评论 5.6/10 清洁度
  • 227 评论 6.3/10 食物

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