宜必思斯旺西酒店 2 星

客户意见评级 (ALL 评级) 4.5/5 800 评论

保证最优惠房价
宜必思斯旺西酒店 - Image 1
宜必思斯旺西酒店 - Image 2
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Fabian Way, A483, SOUTH WALES, SA1 8LD 斯旺西, 英国

描述

酒店其他优惠

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

我们的客房

酒店位置

宜必思斯旺西酒店

Fabian Way, A483, SOUTH WALES
SA1 8LD 斯旺西
英国

GPS:51.619988, -3.911852

电话
传真 +4400000000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

HOTEL

有点饿了？您无需离开酒店，即可享受美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  800 评论

TripAdvisor 评级  3.5/5  1,095 评论

Not the best

Tripadvisor 评级 2.0/5

Gracieloulou3 经 TripAdvisor 认证的评论

Stayed here for one night to attend a party in a nearby hotel. Wasn't the best but the staff were friendly. There were a lot of people staying as emergency housing and the room smelt of wet dog. The bed was a timber creaky structure. The room was clean although carpet was filthy with stains. The towels looked used in the bathroom and looked like they hadn't been replaced from the previous guests. The people staying whilst waiting for housing were in the bar area in their pyjamas and it felt like we were staying at a hostel more than a hotel. Wasn't worth the money paid and would not consider this hotel in the future. Quite disappointed really as stayed at many ibis hotels without fault previously.

Dear Gracie, Thank you for taking the time to share your review. It's great to hear that our staff made a positive impression on you; they truly are the heartbeat of our hotel. We're sorry to hear about the other aspects of your stay that didn't meet your expectations. While we're known for our cleanliness, it seems we missed the mark in your room's carpet condition – rest assured, this isn't the norm. Our towel policy ensures they're replaced only when on the floor, so what you encountered seems unusual. It's also worth mentioning that our hotel serves a diverse clientele, including those in need of emergency housing, and we strive to make everyone's stay comfortable. Please note our housing guests are not allowed pets. Pets are welcome only with our hotel guests that are here for other purposes. We do appreciate your candid feedback, which we'll take on board to ensure a better experience for all our guests. We hope to welcome you again in the future. Best wishes, Kate Davies, General Manager

The Royle’s visit Swansea

Tripadvisor 评级 2.0/5

Alan R 经 TripAdvisor 认证的评论

Oh dear, the staff are still friendly and helpful. The room we had was grubby, one of the sockets would not work, the toilet had not been cleaned and there was a horrid smell in the bath room. It is a shame this has always been our preferred choice when visiting Swansea, I feel we may well not return to this hotel.

Hi there, Thank you for taking the time to share your feedback. It's heartening to hear that our team's friendly and helpful nature stood out to you; we pride ourselves on making everyone feel welcome. I'm really sorry to hear about the cleanliness and maintenance issues you've encountered. We aim to provide comfortable and well-maintained accommodations, and it seems we've missed the mark during your stay. Rest assured, we have daily housekeeping and a maintenance team dedicated to ensuring everything is in top shape. We'll be looking into the matters you've raised to ensure they are isolated incidents. It would be great if we could welcome you back! Best wishes, Kate Davies, General Manager

Great stay . Wonderful friendly staff .

Tripadvisor 评级 5.0/5

Journey31556023886 家庭住宿 - 经 TripAdvisor 认证的评论

Wonderful find . Clean room great facilities. We came to drop our daughter down at the university. Pet friendly free parking but big shout out to the friendly staff especially Tom . He is a brilliant asset to the hotel friendly and goes above and beyond . Will definitely return second time now stayed with Ibis will definitely be first choice when looking for the next outing . Thank you

Dear Journey, Thank you very much for your kind review. It's heartwarming to hear that you found our hotel a great spot for your stay while dropping your daughter off at the university. We're thrilled that our clean rooms and facilities hit the mark for you! A big thank you for recognizing Tom's efforts; he sure is a star in our team, always ready to go the extra mile. We're also glad that our pet-friendly policy and free parking added convenience to your stay. Remember, the next time you're here, our diverse breakfast spread awaits to start your day on a delicious note! It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

lovely hotel

Tripadvisor 评级 5.0/5

michael d 经 TripAdvisor 认证的评论

Lovely hotel, me and my partner booked the weekend away and we both enjoyed it, the staff were amazing and so was the evening meal we had at the restaurant, full English breakfast was served in the morning which again was very nice, we will definitely stay at the ibis hotel again.

Dear Michaeldj, Thank you very much for this kind review of your recent stay. It was a pleasure to have you stay with us and we are glad we could help start your day the right way with our tasty breakfast. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Unforgettable Stay at Ibis Swansea!❤️

Tripadvisor 评级 5.0/5

LGM_9544 经 TripAdvisor 认证的评论

I recently stayed at Ibis Swansea with my friend for our holiday in Wales. We had one of the best experiences ever during our stay at Ibis. We were moved by the exceptional customer service from the staff and their genuine care. From room cleanliness to breakfast and the hotel's perfect location, everything about this place was fantastic. I can't express enough how much we appreciated the staff who went above and beyond to make our trip truly special. Special mention to the lovely hotel manager, Kate, and her entire team who helped us plan our trip, offering suggestions about local places and travel ideas. A huge thanks to Oliver, Nicola, Maria, Linda, and others who made our stay memorable. This stay will always remain close to our hearts, and we wish to return to meet the lovely people there again. I highly recommend this place to anyone!

Dear Go, Thank you very much for this kind review of your recent stay. It's a joy to hear that our commitment to excellent customer service shone through during your stay, and that you found your room to be a cozy haven after your adventures. We're thrilled that our breakfast spread was a hit and set you up for the day ahead. (Long enjoyable day it was too)We're also blushing over here at your kind words about our staff—Oliver, Nicola, Maria, Linda, and the whole team are beaming! Truly happy to welcome beautiful fellow Heartists ❤️ We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

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其他网络用户评价我们的酒店

  • 470 评论 8.9/10 位置
  • 839 评论 6.9/10 房间
  • 843 评论 9.6/10 服务
  • 21 评论 8.7/10 上网
  • 446 评论 7/10 清洁度
  • 296 评论 8/10 早餐
  • 243 评论 9/10 性价比

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