Mercure Swansea Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 396

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Mercure Swansea Hotel - Image 1
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Phoenix Way, Swansea, SA7 9EG SWANSEA, Wielka Brytania

Opis

O hotelu

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Nasze pokoje

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Lokalizacja hotelu

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
Wielka Brytania

Pozycja GPS:51.654547, -3.912013

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 396

Ocena TripAdvisor  4.1/5  Liczba opinii: 627

Certyfikat Doskonałości 2024

In general, an average Mercure

Ocena na stronie TripAdvisor 3.0/5

KiwiViajero Opinia zatwierdzona w TripAdvisor

I stayed here for one night in December 2025. It was during darkness, ie arrived early evening, out early the next morning. I did not have breakfast at the hotel, but the dinner menu was varied and the service in the restaurant was good. The room was as one would expect and had very good lighting. What I didn't like about it was the fact that the door from the corridor opened up straight into the room. In most cases when you enter a hotel room there is a short passage way as the bathroom or cupboard is to one side as you enter and you walk a couple of steps into the sleeping area. In this case, there was no passage and the door opened directly into the sleeping area. That gave a feeling of inadequate privacy, and also some noise from the hallway could be heard. The hotel had plenty of carparking and was easy to find.

Thank you for sharing your experience with us! We're glad to hear that you enjoyed the varied dinner menu and good service in our restaurant. We appreciate your feedback regarding the room layout and understand how it may have impacted your sense of privacy. Your insights are valuable as we continually strive to enhance our guests' comfort. We hope to welcome you back on a future visit!

Excellent service and food for our annual Christmas lunch event

Ocena na stronie TripAdvisor 5.0/5

Helen L Opinia zatwierdzona w TripAdvisor

Our experience from start to finish was fantastic. The hotel stepped up last minute when we were being let down by another venues complete lack of communication with myself. With 1 & a half week to an annual Xmas lunch for 68 people the hotel far surpassed our expectations. The communication, the price, the food, the service. The staff were very friendly, very helpful and very efficient. It was complete 5 star 🌟 for everyone attending. So much so that we will now be holding our annual event here. The location was easy to find and there was good availability of parking for mobility impaired guests. Many thanks to Rachel for your help and to Karen, Ian and your teams for making it a special event for us.

Thank you so much for your wonderful feedback! We are thrilled to hear that our team was able to step in and provide an exceptional experience for your annual Christmas lunch. It's fantastic to know that our communication, service, and food exceeded your expectations, and we truly appreciate your kind words about Rachel, Karen, Ian, and the rest of the staff. We look forward to welcoming you back for many more events in the future!

Centenary Celebration

Ocena na stronie TripAdvisor 5.0/5

Go01974996658 Friends getaway - Opinia zatwierdzona w TripAdvisor

Recently celebrated our dog club’s 100 year anniversary at the Mercure, we stayed for two nights and enjoyed the on site facilities. The room was spacious and the bed was very comfy, often overlooked in reviews, the shower was also excellent. Special mention to the operations manager karen who was there to ensure that the event went off without a hitch, all of the staff were great and they couldn’t do enough to help. Many shops close by and a nice walk around the lake just behind the property. Would definitely recommend.

Thank you so much for taking the time to share your delightful experience at the Mercure during your dog club’s 100-year anniversary celebration! We are thrilled to hear that you enjoyed your stay and took advantage of our on-site facilities. Spacious and comfy rooms are indeed essential for a relaxing getaway, and we’re glad that our shower met your expectations—those little details can make all the difference! We’ll be sure to pass along your kind words to Karen and the rest of our dedicated team, who strive to ensure every event runs smoothly and exceeds our guests’ expectations. It’s wonderful to know you had a chance to explore the nearby shops and enjoy a leisurely walk around the lake. We believe that our location offers the perfect blend of convenience and tranquility. Thank you for your heartfelt recommendation! We look forward to welcoming you and your dog club back to the Mercure for future celebrations. If there’s anything we can assist you with for your next visit, please don’t hesitate to reach out.

Phenomenal service

Ocena na stronie TripAdvisor 5.0/5

Tyconmam Opinia zatwierdzona w TripAdvisor

We used the Mercure for our recent Championship Dog Show, it was a very memorable occasion for us as it was our centenary show and we needed everything to be just right. All the staff were extremely helpful especially Karen and Nicola who went out of their way to make the experience perfect and the hospitality they showed our guests was remarked upon over the course of the weekend. A special mention too to Azaria and Andrea who worked tirelessly looking after our exhibitors. I truly believe the amazing Welsh welcome they gave our visitors made an impression that helped with our shows success. We will most definitely be back !!

Thank you so much for your heartfelt review! We are absolutely thrilled to hear that your centenary Championship Dog Show was such a memorable occasion at the Mercure. It was our pleasure to host you and your guests, and we’re delighted to know that our team, especially Karen, Nicola, Azaria, and Andrea, made a positive impression with their dedication and the warm Welsh hospitality. Your kind words will surely inspire our team, as they strive to make every event special. We are so glad that the atmosphere contributed to the success of your show. We can't wait to welcome you back for your next event and to create more wonderful memories together. Thank you once again for choosing the Mercure, and we look forward to seeing you soon!

Good location, Noisy corridors!

Ocena na stronie TripAdvisor 3.0/5

NewmarketTractorGirl Opinia zatwierdzona w TripAdvisor

Good location, stayed for 1 night, lots of parking. Room was spotless but quite hot, can’t open the windows- my pet peeve in hotels! The reason for my average rating was a very limited menu for an evening menu, although the food was good. The bed was quite firm and the pillows firm also, so not very comfortable, also noise in the corridor at 2am was not appreciated - I missed the Premier In. ‘Quiet corridors’ - I think the walls are quite thin. My room had an adjoining door, which unnerved me a bit as a single traveller so I put the chair against it. Due to the disrupted sleep, I wouldn’t stay here again on a weekend.

Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and the cleanliness of the room. However, I apologise for the discomfort you experienced with the temperature, noise levels, and limited evening menu options. Your insights are valuable, and we will use them to improve our services for future guests.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 251 Liczba opinii 9.2/10 Lokalizacja
  • 652 Liczba opinii 5.8/10 Pokój
  • 594 Liczba opinii 9.1/10 Obsługa
  • 10 Liczba opinii 9.6/10 Internet
  • 316 Liczba opinii 6.1/10 Czystość
  • 261 Liczba opinii 8.5/10 Śniadanie
  • 179 Liczba opinii 4.2/10 Udogodnienia
  • 143 Liczba opinii 5.9/10 Klimat

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