Nota de clientes de Avis (Clasificación de ALL) 4.2/5 558 opiniones
Habitaciones con televisor plano y WIFI gratuito de alta velocidad. Nuestras habitaciones Privilege y de categoría superior cuentan con cafetera Nespresso, periódico, albornoz y zapatillas. Escoja una habitación de categoría superior con cama con unas impolutas sábanas de algodón, unos mullidos edredones y unas confortables almohadas recién renovadas. Habitaciones con luminosos baños y televisores planos.
Mercure Swansea Hotel
Phoenix Way, Swansea
SA7 9EG SWANSEA
Teléfono +44 1792 626371
Correo electrónico de contacto
Estación del ferrocarril
Acceso: 6.44 km / 4 mi 11 min drive
Registro a partir de - Salida hasta
Relájese en el restaurante The Brasserie con un café o algo para comer en un entorno con una exclusiva decoración y una amplia selección de platos internacionales, desde aperitivos rápidos hasta comidas de 3 platos complementadas por vinos de calidad.
Valoraciones de nuestros huéspedes
Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotrosMás información
There’s a reason rooms are always available…
Nota de Tripadvisor 2.0/5
613jeremyh De negocios - Valoración certificada de TripAdvisor
I booked here last minute as many other places were full. I understood straight away why the other hotels were full and this one wasn’t. The room smelled of smoke. The bathroom was unclean, with hair from the previous guest still left. One of the towels was stained and the floor looked grotty. It was unpleasant. Breakfast was nice and the bed was clean. I wouldn’t stay here again.
Dear jeremyh, Thank you for your review. firstly please accept my apologies for the issues you have highlighted, and rest assured we will look into the points you have raised. You were actually lucky to get a room with us as statistically we have the highest occupancy of any full service hotel in Swansea, and as I write we are full for the next 4 nights, with our occupancy for the calendar month of March sitting at over 91%. The reason we are so successful can be found in a short read of all the other reviews, and I am sorry that on this occasion we didn't hit our normally high standards. best regards ian
I will definitely come back here!
Nota de Tripadvisor 5.0/5
ludmilag858 Valoración certificada de TripAdvisor
Great hotel by the lake! It's cozy like home! Responsive, friendly staff, comfortable rooms, modern gym, a good restaurant with excellent food, large parking lot. Beautiful nature surrounds the hotel. Nearby is a park with squirrels, a lake with swans and other birds. For children, BUZZ Trampoline Park and Playzone. For shopping near Morfa Shopping Park. Thank you very much for everything!
Dear Ludmila, Thank you so much for your kind review, and it was great to hear that you enjoyed your stay with us so much. Best regards Ian
Could have been better.
Nota de Tripadvisor 3.0/5
Roaf007 Valoración certificada de TripAdvisor
In the room, the lights above the bed were far too bright and couldn't be independently controlled, separately from the main light, so you either have them on or all off. One person couldn't sit and read without dazzling the person who laid down with the light above their head. The orange juice provided with the breakfast was heavily watered down making it taste bad. The room could have done with maintenance where there was water damage in the bathroom. We were lucky we had a room at a far end of a corridor, otherwise, you would hear the constant squeaking and creaking of the floor as people pass your door along the hallway. The halls could do with being reboarded to allow customers to sleep better at night and not be disturbed by other people walking by. On the plus side, the staff were friendly, the bed was comfortable and the hotel was very clean.
Dar roaf007, Thank you for taking the time to post a review of your recent stay with us. we will look into al the points you have raised as potential for improvement areas, and try to improve upon these for future customers. best regards Ian
We will recommend you to friends.
Nota de Tripadvisor 5.0/5
Виктория Т Valoración certificada de TripAdvisor
Thank you for creating such a comfortable hotel. Everything is clean, comfortable and tastefully done. Nice design, snow-white fluffy towels. The staff is polite and friendly. There were no complaints about cleaning. Good wifi. The kitchen is beautiful. The room is spacious, comfortable, equipped with everything you need. We were kindly provided with a baby cot. The hotel administrators are very polite - it is always a pleasure to contact them for any request. Will definitely return to Mercure again. Thank you!
Dear Z596GA, Thank you so much for your kind review, and I will pass on your comments to the team, who will be delighted to hear how much you have enjoyed your stay. best regards Ian
really lovely quiet place
Nota de Tripadvisor 5.0/5
jamesjS5475XK En solitario - Valoración certificada de TripAdvisor
on arrival plenty of car parking space, reception was very inviting, room was clean warm & Quiet lovely hot shower, good nights sleep in a huge bed. breakfast was plentiful. will be back agaIn. check out was quick and painless.
Dear James, Thanks for your kind review, and great to see that we ticked all your boxes. We look forward to welcoming you back to the Mercure Swansea on your next visit to west wales, best regards Ian
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price