Mercure Gloucester Bowden Hall Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.185 comentários

Garantia do
melhor preço
Mercure Gloucester Bowden Hall Hotel - Image 1
Mercure Gloucester Bowden Hall Hotel - Image 2
Mercure Gloucester Bowden Hall Hotel - Image 3
Mercure Gloucester Bowden Hall Hotel - Image 4
Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, Reino Unido

Descrição

Extras do hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

As nossas opções de alojamento

Localização do hotel

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
Reino Unido

GPS:51.834147, -2.188742

Telefone
Fax +44 161 388 0915

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

DEARMANS RESTAURANT

O pessoal simpático do hotel assegura que os pratos do menu Brasserie sejam servidos tal como deseja. Peça o chá das 5 com scones e snacks irresistíveis do menu lounge ou usufrua do serviço de quartos 24h/dia.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.185 comentários

Classificação do TripAdvisor  4.0/5  1.626 comentários

Certificado de excelência 2024

Mixed reviews

Nota Tripadvisor 3.0/5

splat101 Romântica - Avaliação com certificação TripAdvisor

We stayed here for my partner’s birthday. Room was lovely and big on the 4th floor. The bathroom is dated but I’m sure that will be refurbed at some point. Reception were helpful when asking for an extension lead due to a need for a medical device next to the bed. There were a few different events on in the hotel so we only had the option of a bar meal, food was very average but did the job although very over priced for a frozen pizza. The lounge area was nice but the furniture needs a good clean there are stains everywhere on the seating. Breakfast was tasty but sadly it was so busy the staff were literally on top of us waiting for us to finish. Myself and my partner hadn’t even finished our toast and pastry and they were taking our plates away. Either more training for the staff or add more tables to the lounge area. I had breakfast within 15 mins as they were taking our plates away rushing us. That was a huge disappointment for me. Would I stay again I’m really not sure!

Dear Splat101, Thank you for choosing to stay with us for your partner’s birthday celebration. We greatly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas for improvement. We’re delighted to hear you enjoyed the spaciousness of your room and found our reception team helpful in accommodating your needs. However, we’re sorry to learn that other aspects of your stay fell short of your expectations. Regarding the bathroom, we are pleased to share that refurbishment plans are indeed in progress, and we aim to enhance the comfort and aesthetics of our rooms in the near future. We apologize for your experience with the bar meal and assure you that your comments about food quality and pricing have been shared with our kitchen team. Similarly, we have noted your concerns about the lounge furniture and will ensure a more rigorous cleaning schedule is implemented. We’re truly sorry that your breakfast experience left you feeling rushed. This is not the level of hospitality we strive to provide. Your feedback about staff training and seating arrangements has been shared with our Restaurant Team and Host. Kind regards Gavin & Team Mercure Gloucester Bowden Hall Hotel

Not a 4-star

Nota Tripadvisor 2.0/5

Getaway32824207777 Negócios - Avaliação com certificação TripAdvisor

This is one of the dirtiest hotels I’ve ever stayed in. There was hairs and yellow stains everywhere in the bathroom. Staff is lovely, breakfast was great, and there’s huge potential to make this place a 4-star, but it needs a lot of improvement.

Dear Getaway32824207777, Thank you for taking the time to share your feedback about your recent stay with us. While I’m pleased to hear that you enjoyed the service provided by our team and our breakfast offerings, I am deeply sorry that the cleanliness of your room fell far below the standard you should expect from us. I will address this with the new Housekeeping Team. Cleanliness is a priority for us, and I regret that we did not meet your expectations in this regard. I have immediately addressed your concerns with our housekeeping team to ensure such oversights do not occur again. We are also reviewing our training procedures to reinforce the high standards of cleanliness and hygiene we strive to maintain. Your kind words about our staff and breakfast, as well as your recognition of the hotel’s potential, mean a lot to us. We are committed to making improvements and ensuring our guests have a comfortable and pleasant experience. Please accept my sincere apologies for the inconvenience you experienced. If you’re open to it, I would greatly appreciate the opportunity to welcome you back in the future to provide you with the high-quality stay you deserve. I would be happy to personally oversee your booking and ensure your experience is flawless. Feel free to reach out to me directly. Warm regards, Gavin Jones General Manager

Idéal pour visiter les Cotswolds

Nota Tripadvisor 4.0/5

Oizomatt Romântica - Avaliação com certificação TripAdvisor

A notre arrivée, nous avons reçu un super accueil. Que ça fait plaisir d'être reçus de cette façon! Même le chien a eu droit un bel accueil. Notre chambre était confortable mais manquait de vue sur le jardin. Le bar et le restaurant étaient très agréables et le service impeccable. Petit-déjeuner copieux. Parking extérieur facile d'accès. Hôtel idéal pour visiter les Cotswolds non loin de là.

Cher Oiszomatt, Merci pour votre retour ! Je suis heureux d'apprendre que vous avez eu un accueil si chaleureux et que vous avez apprécié votre séjour parmi nous, y compris le service de notre bar et de notre restaurant. C'est toujours un plaisir de savoir que nos hôtes, même ceux à quatre pattes, se sentent bien pris en charge. J'apprécie votre note concernant la vue depuis la chambre. Nous cherchons toujours des moyens de nous améliorer et je ne manquerai pas de garder cela à l'esprit pour les futures attributions de chambres. Nous espérons vous accueillir à nouveau bientôt, surtout si vous prévoyez une autre visite dans les Cotswolds ! Cordialement Gavin Jones Directeur général

Parfait !!!!

Nota Tripadvisor 5.0/5

Radifamiglia Família - Avaliação com certificação TripAdvisor

Tout est parfait dans cet hôtel. L’environnement de l’hôtel est calme et très agréable. Hôtel très bien tenu, réception, lounge et restaurant irréprochables ! Personnel très attentif et aux petits soins. Qualité du restaurant à mettre en avant que ce soit pour le dîner ou le breakfast 👏🏻👏🏻 Chambre parfaite. Hôtel à l’excellent rapport qualité/prix. Je recommande chaudement cet établissement. Bravo 👏🏻👏🏻👏🏻

Dear Radifamiglia, Thank you so much for your wonderful feedback! We truly appreciate your kind words about our hotel and the staff. It's fantastic to hear that you enjoyed the quality of our restaurant for both dinner and breakfast, and that you found your room perfect. We strive to offer excellent value for money and are thrilled that you highly recommend our establishment. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future. Kind regards Gavin Jones General Manager

Bel hôtel

Nota Tripadvisor 5.0/5

Victoire R Família - Avaliação com certificação TripAdvisor

Hôtel d’une grande qualité! Le lieu est très beau, le personnel est très accueillant et d’une grande aide. Les chambres sont très propres et le lit d’un grand confort. Je vous recommande le restaurant - en particulier le petit-déjeuner - qui est très bon!

Dear Victoire, Thank you for choosing to leave a review. We’re delighted to hear that you enjoyed your stay and had great customer service from all staff you encountered. It’s wonderful to know that our restaurant, especially the breakfast, left a positive impression on you. We are also pleased that you found the rooms to be very clean and comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back to the hotel in the near future. Kind regards Gavin Jones General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 353 comentários 9.5/10 Localização
  • 868 comentários 6.9/10 Quarto
  • 1.050 comentários 9.4/10 Serviço
  • 39 comentários 4.2/10 Internet
  • 368 comentários 8.6/10 Pequeno-almoço
  • 305 comentários 5.9/10 Limpeza
  • 95 comentários 5.3/10 Bar
  • 5 comentários 1.4/10 Centro de Bem-Estar/Spa

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Gloucester

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.