Mercure Norwich Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 468 أراء

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Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

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موقع الفندق

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):52.653127, 1.266738

الهاتف
فاكس +44 161 388 0915

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  468 أراء

تقييم TripAdvisor  3.7/5  1,178 أراء

Very enjoyable stay

ملاحظة Tripadvisor 5.0/5

johnrosslinden1 تقييم TripAdvisor المعتمد

Stayed at the hotel for one night as a birthday treat and really enjoyed the stay. On arrival we were checked in by Abbie and a colleague who were very friendly and helpful. We stayed in the suite which was very clean and spacious. Some reviews mention the hotel being dated but we actually liked the retro character of the hotel which did not affect the quality of the stay. There was plenty of parking, the food was good and apart from the odd emergency services sirens passing on the ring road the hotel was very quiet. There was a good selection for breakfast and the staff were very polite, helpful, and enthusiastic.

Dear John, Thank you for sharing your positive experience at Mercure Norwich Hotel. We are delighted to hear that you enjoyed your stay and appreciated the friendly service provided by our team, particularly Abbie and her colleague. It is wonderful to know that you found the suite to be clean and spacious, and that you enjoyed the unique character of our hotel. We are also pleased that you found our parking facilities convenient and the food offerings to your satisfaction. While we understand that external noise can sometimes occur, we are glad to hear it did not significantly impact your overall experience. Your compliments regarding our breakfast selection and staff enthusiasm are greatly appreciated, as we strive to provide exceptional service to all our guests. Thank you once again for your kind feedback, and we look forward to welcoming you back to Mercure Norwich Hotel in the future. Best regards, Stuart Collins General Manager

Business stay

ملاحظة Tripadvisor 5.0/5

Sam L تقييم TripAdvisor المعتمد

I had a very pleasant business stay at this hotel. Catherine gave a warm and professional welcome, making check-in smooth and efficient. The food service was excellent, with attentive staff and good quality meals. My room was clean, comfortable, and inviting—perfect for unwinding after a busy day. Overall, a well-run hotel that made my business trip both easy and enjoyable.

Thank you for your kind review Sam! I am so glad you had a lovely stay. I do hope you return again soon

Business in a fine city

ملاحظة Tripadvisor 5.0/5

O610FGbillyb تقييم TripAdvisor المعتمد

Stayed here 1 night, really enjoyed it as popped into the city for lunch, nice and easy to get to and Cathrine on reception was there to help with ordering a taxi, and any other business Would stay again

Thank you for your kind review

Outdated, Unwelcoming, and Overrated - A Disheartening Experience

ملاحظة Tripadvisor 1.0/5

Daveans تقييم TripAdvisor المعتمد

The Mercure’s 4-star rating is pure illusion — calling this place a dump would be giving it too much credit. The hotel feels trapped in a time warp, a relic from decades past still pretending to be relevant. There’s no lift in this gloomy, claustrophobic building — something the website neglects to mention, which feels deceptive at best. The décor is dreary, the atmosphere miserable, and the entire property is crying out for urgent renovation. My room was a catalogue of inconveniences. The “double bed” wasn’t a true double, the radiator stayed ice-cold all night, and the only source of warmth was a lonely portable heater dumped in the corner. To make matters worse, the bed sat on unsecured wheels, meaning I spent most of the night sliding around the room. Anyone expecting the comfort or quality of a real 4-star hotel is in for disappointment. The front-desk staff were, in my experience, indifferent at best and unwelcoming at worst. To be fair, there are two small consolations: the free parking and a breakfast that’s just about serviceable. Unfortunately, the evening meal was a complete non-event — bland, uninspired, and instantly forgettable. In short: the Mercure is tired, joyless, and woefully outdated. Its best days are long gone, and it shows. I won’t be returning — not even if you paid me to.

Dave It sounds like you caught us on a bad day or we caught you on one! Irrespective of that I am so sorry you were so disappointed. We are very much a proud 1973 purpose-built hotel with all the amenities we advertise on our website. It's true there is no lift but equally we only have two floors. We pride ourselves on fabulous food and amazing service so I am truly sorry that you did not experience my wonderful team at their best. I hope on reflection Dave you might read your review back and agree you judged us very harshly. Either way I do hope you find the "joy" you are seeking elsewhere.

Great stay

ملاحظة Tripadvisor 5.0/5

John C تقييم TripAdvisor المعتمد

Amazing stay! Loved everything about this place — super comfy rooms, great vibes, and awesome service. Huge shoutout to Abby for being so kind and helpful the whole time

Thanks John for your lovely review

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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الاطلاع على الفندق

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.