Novotel Danang Premier Han River 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 1 681

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Novotel Danang Premier Han River - Image 1
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36 Bach Dang Street, Hai Chau District, 550000 DANANG, Wietnam

Opis

O hotelu

  • Uniquely located in the heart of Danang City

  • "Easy access to tourist attractions & international airport "

  • Rooms with balcony offering panoramic view of the city

  • "Flexible and diversified dining & venue options "

Nasze pokoje

Take advantage of our Flight + Hotel offers

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Lokalizacja hotelu

Novotel Danang Premier Han River

36 Bach Dang Street, Hai Chau District
550000 DANANG
Wietnam

Pozycja GPS:16.077222, 108.223333

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

THE SQUARE

Step in the Square to experience a lavish breakfast buffet each morning. Then as the sun sets, the restaurant transforms to offer theme buffet prepared live by our talented chefs in sparkling open kitchen and once a week seafood extravaganza night.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 1 681

Ocena TripAdvisor  4.8/5  Liczba opinii: 4 393

Certyfikat Doskonałości 2025

Thanks and Happy New Year

Ocena na stronie TripAdvisor 5.0/5

Mike C Opinia zatwierdzona w TripAdvisor

We are long term residents at the Hotel and would like to thank and wish the staff and management a very happy New Year, particularly: Tram and all of the staff who worked so hard to produce a great New Years Eve buffet evening. All of the staff at the Gourmet Bar Jennifer and the girls at the front desk. Thanks and Happy New Year from Mike and Chris

Dear Mike and Chris, Thank you very much for your kind message and wonderful New Year wishes. We are truly honored to have you as our long-term residents and sincerely appreciate your continued support and trust in Novotel Danang Premier Han River. Your special recognition of Tram and the entire team for their hard work in delivering a memorable New Year’s Eve buffet, as well as the staff at the Gourmet Bar and Jennifer with the front desk team, means a great deal to us. Your warm words will certainly be shared with them, as they will be delighted to know their efforts made such a positive impact. On behalf of our management and all team members, we would like to wish you a very Happy New Year filled with good health, happiness, and many joyful moments. We look forward to continuing to take care of you and making your time with us just as enjoyable in the year ahead. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

Average Stay, but Questionable Integrity regarding Guest Feedback (Cherry Picking?)

Ocena na stronie TripAdvisor 2.0/5

FarAway57771553360 Opinia zatwierdzona w TripAdvisor

I stayed at Novotel Danang Premier Han River on December 21, 2025 (Room No. 2811). To be fair, my one-night stay was decent. It was not a disaster like my experience at Grand Mercure Danang, nor was it exceptionally memorable. It was just a standard stay. ​However, I am writing this review to point out the management's dishonesty regarding the Accor Guest Satisfaction Survey (GSS). ​1. Selective Survey Distribution As a Platinum Member, I always receive a GSS email after checkout. However, I did not receive one from this hotel, while I received them immediately from other Accor hotels (e.g., Novotel Hong Kong Citygate) during the same trip. ​2. Illogical Excuses When I asked the Duty Manager (Mr. Tino) why I didn't receive the survey, he claimed the system sent it to a "secondary WeChat email" in my profile. This explanation makes no sense. ​The hotel successfully sent the Booking Confirmation and Welcome Email to my Primary Email (Naver) before my arrival. ​The system clearly knows my primary contact. ​It is highly suspicious that the "system error" happened ONLY for the feedback survey. ​3. Conclusion It seems this hotel tries to filter out guests (Cherry Picking) to avoid potential neutral or negative feedback. The hardware is fine, but the software (Management Integrity) is disappointing

Dear Mr. Lim, Cheal Hwi, Warm greetings from Novotel Danang Premier Han River. Thank you very much for taking the time to share your experience with us following your recent stay on December 21, 2025. We are pleased to know that your overall stay was decent, but we are truly concerned about your comments regarding the Guest Satisfaction Survey (GSS). Please accept our sincere apologies for the frustration and disappointment this caused. After carefully reviewing your case, we have verified that the TARS system of Accor automatically changed the email address in your ACDC guest profile from your Naver account to your WeChat account and set the WeChat address as the primary contact. This system changes unfortunately resulted in the survey being sent to the incorrect email. We fully understand how this appeared inconsistent, especially since your booking confirmation and welcome email were successfully delivered to your Naver account. We want to assure you that this was not an intentional action by our hotel team. We are already sending an alert to Accor ACDC to investigate the reason for this change and to implement a fix so that similar issues do not occur in the future. Transparency and integrity in guest feedback are of utmost importance to us, and we regret that this technical error gave the impression of selective survey distribution. Your loyalty as a Platinum Member is highly valued, and your feedback helps us improve both our service and our systems. We sincerely hope you will allow us another opportunity to welcome you back and provide you with the seamless and trustworthy experience you deserve. Thank you once again for bringing this matter to our attention. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Wonderful.

Ocena na stronie TripAdvisor 5.0/5

f15_Zain Opinia zatwierdzona w TripAdvisor

Novotel Da Nang Hotel — a wonderful hotel overlooking the river. The staff and service are excellent, and it’s close to all amenities. It’s also near the Dragon Bridge, where a beautiful event takes place every weekend. Thank you, Vietnam. Thank you, Novotel.

Dear f15_Zain, Thank you very much for sharing your wonderful review and perfect rating following your stay at Novotel Danang Premier Han River. We are truly delighted to hear that you enjoyed the beautiful river view, our excellent service, and the convenient location close to key attractions. It is especially pleasing to know that the proximity to the Dragon Bridge and its weekend events added to your memorable experience. Your kind words about our team mean a great deal to us and will certainly be shared as encouragement to continue delivering exceptional hospitality. Thank you once again for choosing Novotel Danang Premier Han River. We look forward to welcoming you back for another wonderful stay in the future. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

good

Ocena na stronie TripAdvisor 5.0/5

Nomad39393864301 Opinia zatwierdzona w TripAdvisor

On my first trip to Da Nang, I had a great time at a friendly and clean accommodation. Kevin, the staff member, was especially friendly and spoke English fluently, making communication easy.

Dear Nomad39393864301, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed our friendly atmosphere and clean accommodations. It is especially rewarding to know that Kevin made your experience memorable through his exceptional service. Your compliments will certainly be shared with him and the entire team as encouragement to continue delivering outstanding hospitality. We look forward to welcoming you back again in the future. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

An unexpected hospitality at Da Nang Novotel Han River

Ocena na stronie TripAdvisor 5.0/5

William C Opinia zatwierdzona w TripAdvisor

Da Nang Novotel Han River, Dept of premium lounge,a big thanks to Ms Nga provides outstanding services that melts our hearts. She could not just read our needs but also could always asked any other services she could provide to make our stay a relax, enjoyable, and at ease. A huge thank you for your services and much appreciated!!

Dear Mr. William C., Thank you very much for sharing your wonderful feedback and for awarding Novotel Danang Premier Han River a 5-star rating. We are truly delighted to know that your experience at our Premium Lounge exceeded expectations. Your kind words about Ms. Nga’s outstanding service, attentiveness, and genuine care mean a great deal to us. It is inspiring to hear that she not only anticipated your needs but also went above and beyond to ensure your stay was relaxing, enjoyable, and at ease. We will be sure to share your compliments with Ms. Nga, as encouragement like yours is the greatest reward for our team. We sincerely appreciate your support and look forward to welcoming you back soon for another memorable stay at Novotel Danang Premier Han River. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 053 Liczba opinii 9.3/10 Lokalizacja
  • 1 655 Liczba opinii 9.1/10 Pokój
  • 1 906 Liczba opinii 9.5/10 Obsługa
  • 11 Liczba opinii 8.6/10 Internet
  • 709 Liczba opinii 9.6/10 Śniadanie
  • 639 Liczba opinii 9.4/10 Czystość
  • 546 Liczba opinii 9.4/10 Jedzenie
  • 511 Liczba opinii 9.1/10 Klimat

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