Grand Mercure Danang 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 229

Gwarancja
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Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward, 84511 Danang, Wietnam

Opis

O hotelu

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

Nasze pokoje

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Lokalizacja hotelu

Grand Mercure Danang

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward
84511 Danang
Wietnam

Pozycja GPS:16.048371, 108.227005

Telefon
Faks +84 236 3797 797

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 229

Ocena TripAdvisor  4.8/5  Liczba opinii: 3 275

Good stay!!!

Ocena na stronie TripAdvisor 5.0/5

Michael Z Opinia zatwierdzona w TripAdvisor

I had a great experience here, Receptionist are very good-looking, Ms. Thanh who checked in for me also very professional. I will definitely go back in the future.

Our wonderful vacation at Grand Mercure Danang

Ocena na stronie TripAdvisor 5.0/5

Hòa N Opinia zatwierdzona w TripAdvisor

I had a great time at this hotel. The room was clean, comfortable, and well-equipped. The staff were very friendly and helpful, always assist with a smile. The location is convenient, close to many attractions and restaurants, downtown. Overall, I would recommend this hotel and i still choose Grand Mercure Danang for my next vacations.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Inhumane behaviour

Ocena na stronie TripAdvisor 1.0/5

oruhappyfamily Opinia zatwierdzona w TripAdvisor

Please note that we are Accor platinum members not that it should make a difference, but just that we have 90 plus nights in Accor hotels and never had such a horrible experience While checking out, when we asked for one glass for water , they outright just rejected it and said no water . Nothing more to be said , this just reflects the whole experience of our stay and the way they treat their guests

Good

Ocena na stronie TripAdvisor 5.0/5

Kanhaiyalal Tha... S Opinia zatwierdzona w TripAdvisor

VERY excellent Dung GRO very helpful very kind, We have wonderful stay in Grand Mercury Danang. We have a beautiful view in there I can see Dragon Bridge from my room and I love it.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Honest review of my Christmas stay (Suite Room)

Ocena na stronie TripAdvisor 4.0/5

FarAway57771553360 Opinia zatwierdzona w TripAdvisor

I stayed here from Dec 25th to 27th. To be honest, even though I booked a Suite, the service at the beginning was quite disappointing. ​They messed up my room assignment at check-in point (how do you mix up a Suite assignment?>.<), and then there was another frustrating issue with the umbrella. When you stay in a Suite, you expect a certain level of seamless service, but the front desk really dropped the ball. I was honestly ready to leave a bad review right then. ​However, the Executive Lounge team saved this hotel. The staff at the lounge were the only ones who provided the 5-star service I expected. They were so professional and attentive I decided to let go of my anger regarding the check-in and umbrella mistakes. If it is not for the lounge team, my rating would be really much lower. ​The Suite itself was nice—clean wooden floors and a relaxing view of the bridge, even in cloudy and rainy weather. "​One key note for management" My email keeps getting overwritten by a "WeChat alias" in your system, so I never received the survey(GSS). Please fix this bug....it's kinda manipulating GSS.

Dear Mr. Lim Chealhwi, Thank you for taking the time to share your experiences on Google and TripAdvisor regarding your recent stay. We sincerely appreciate your loyalty as an Accor Platinum member and your willingness to provide such detailed feedback. Please rest assured that your previous email, alongside these two reviews, will be carefully reviewed by our management team. We are taking your comments regarding the room assignment and maintenance issues seriously to ensure these lapses are addressed. We are delighted that the Executive Lounge team provided the high standard of service you expected, and we will be sure to share your kind words with them as a highlight of your stay. Regarding the Guest Satisfaction Survey (GSS) issue, we have noted your feedback and will inform Accor of this technical bug to ensure our communication systems are improved for our loyalty members. Thank you again for your constructive feedback and for choosing Grand Mercure Danang. Sincerely, Mai Trang (Mrs.) Guest Relation Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 214 Liczba opinii 8.8/10 Lokalizacja
  • 358 Liczba opinii 9/10 Pokój
  • 460 Liczba opinii 9.3/10 Obsługa
  • 8 Liczba opinii 6.8/10 Internet
  • 153 Liczba opinii 9.2/10 Jedzenie
  • 150 Liczba opinii 9.8/10 Śniadanie
  • 117 Liczba opinii 9/10 Czystość
  • 106 Liczba opinii 8.7/10 Udogodnienia

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Danang - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.