ノボテル ニュルンベルク サントル ヴィル 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 356 件のレビュー

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当ホテルの客室

ホテル所在地

ノボテル ニュルンベルク サントル ヴィル

Bahnhofstrasse 12
90402 ニュルンベルク
ドイツ

GPS:49.44695, 11.085784

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

PIZZERIA POSTA

ピッツェリア ポスタでは、ピザ、パスタ、アンティパスト、日替わりスペシャルなどのイタリア料理をご用意しております。レストランは毎日午後5時から午後10時まで営業しています。ボナペティート!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  356 件のレビュー

トリップアドバイザーの評価  4.5/5  1,216 件のレビュー

2024エクセレンス認証

Super service from Rajan and team

トリップアドバイザーの評価 5.0/5

Mardus M トリップアドバイザー認証口コミ

Outstanding service from a lovely receptionist, Rajan. Accomodating helpful attitude with a smile and a pleasure to talk to. Gluwein at the bar and service there was good too :-). Thank you for a lovely stay Rajan and the whole Novotel team.

Five-star price, one-star experience—where luxury checks out before you do

トリップアドバイザーの評価 1.0/5

Valarie0601 トリップアドバイザー認証口コミ

This is the worst ever novotel hotel I had stayed thus far. The overall experience is totally disappointing- from the poor service @ check-in till stepping into the room ( it's stating as executive room but it simply seems like a standard basic room with spacious area! Poor customer service experience - - we've reached slightly by an hour and a half earlier than the standard check-in time. The receptionist simply tell me "we've received your bookings but the room is not ready with a unpleasant attitude and a bias facial expression! We went off and came back check-in as the standard check-in time again. This time, no one greeted us and not really want to attend to us by looking at different directions. When I passed my passport to register for check-in, one of the receptionist spoke to another receptionist (who is attending to me) in their native language but from that reaction, it simply implies that "this counter cannot be used" and simply shoved us to one side with no further guidance. Guess what, she is attending to another guest just second prior. The recept who held on to my passport proceed to another station and print a slip of paper with some pricing and asked me to sign on it without any explanation! - upon entering the room, the room is in its almost 'basic' condition - the sofa bed is super "mini" size with very thin mattress. (The smallest ever I've seen in any hotel I've stayed and wonder how is the support and sleep experience for my kiddo.) - a 5-star rated hotel but only a basic queen size mattress with no additional bed lining! It doesn't feel comfy at all! - when we called for housekeeping, that button showing on the phone is not working. With no choice, we've called the receptionist, all was guided is that they will passed the message to housekeeping. The message simply did not pass thru till a follow up call 30mins later! Adding on to the intolerable experience, the receptionist simply changed my gender by addressing me "sir" despite I've corrected him in several occasions! Lastly, the walls are very thin. You can hear lots of noises from the level up! To sum it out, aside from it's good location and clean room, it is simply overstated 5star hotel! Is not worth the price!

A good place to stay for a day or two

トリップアドバイザーの評価 3.0/5

tarynlandberg ファミリー - トリップアドバイザー認証口コミ

Why the 3 star? The beds and a little street noise. The hotel itself is great. Great location. Easy to get to. Nice and clean. Rooms are spacious and comfortable but the beds were hard as a rock and the pillows were way too soft. We were supposed to stay two nights but couldn't do it so we requested to change our reservation which they did. If they replace the beds and pillows, this place will deserve a 5 star. If you're a heavy sleeper, then the street noise shouldn't bother you. It wasn't super loud but loud enough to wake up a light sleeper. I recommend requesting a room on the other side of the hotel if you are.

Excelent location

トリップアドバイザーの評価 5.0/5

Alex A ファミリー - トリップアドバイザー認証口コミ

In transit to Berlin, I stayed with my family for a day at this hotel. Hotel well positioned for visiting the city (2 min to the entrance to the historic center) or for business purposes (2 min to the metro), large indoor parking, clean, large rooms (I occupied 2 double rooms), good breakfast, but perfectible. The relationship with the staff was excellent, even if I lingered a bit at the reception. I did not use the SPA area.

We enjoyed this hotel - great a/c

トリップアドバイザーの評価 4.0/5

DrKanga Couples - トリップアドバイザー認証口コミ

We really enjoyed our stay in this hotel. We arrived very late at night but were greeted with a smile and welcome. It was a hot day and so we were relieved that this hotel has great air con! We’ve had bad air conditioning experiences in Europe but this hotel had amazing A/C. If you’re from Australia or the US you should be okay here with your A/C needs! The room was big, staff were friendly, bathroom spacious, and breakfast was really nice. There is even an outdoor area for you to sit. If you have kids I think this hotel is perfect - there were lots of families there having a wonderful time. There is a pool on the top floor which seemed very popular. Brilliant location - next to HbF and easy to get to old town and trams.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 486 件のレビュー 7.9/10 プール
  • 477 件のレビュー 7.7/10 清潔さ
  • 347 件のレビュー 8.9/10 ウェルネス・温泉エリア

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