コングレスホテルメルキュールニュルンベルクアンデアメッセ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 772 件のレビュー

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コングレスホテルメルキュールニュルンベルクアンデアメッセ - Image 1
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コングレスホテルメルキュールニュルンベルクアンデアメッセ - Image 4
Muenchener Str. 283, 90471 ニュルンベルク, ドイツ

説明

ホテルのその他の情報

  • 緑に囲まれた公園に隣接するホテルです。ジョギング用のトラックがあります

  • ニュルンベルクエキシビションセンターおよびスタジアム / アリーナまで徒歩圏内

  • スタイリッシュなレストラン & バーと大きなテラスエリア

  • 市の中心部へはUバーンでわずか15分

当ホテルの客室

ホテル所在地

コングレスホテルメルキュールニュルンベルクアンデアメッセ

Muenchener Str. 283
90471 ニュルンベルク
ドイツ

GPS:49.424007, 11.106656

電話番号
ファックス +49 911 9465777

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

TANGRAM

エレガントでモダンなレストラン「Tangram」では、多国籍料理をお楽しみいただけます。緑に囲まれたテラスからの眺めをお楽しみください。営業時間は、現在の状況によって異なる場合があります。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  772 件のレビュー

トリップアドバイザーの評価  3.9/5  424 件のレビュー

Poor checkin experience, unclean room. Nice location, friendly bar / restuarant staff. Bring your own coffee.

トリップアドバイザーの評価 2.0/5

Chris W トリップアドバイザー認証口コミ

The restaurant and bar staff were awesome, very accommodating. We arrived at 1:20pm, and their lunch buffet was finishing in 10 mins. They provided us with access, and charged us 11.50EUR each for lunch, the manager gave us complementary water. The check-in experience wasn't great, staff insisted we join the membership program (am already a member) so we can get a one time joining benefit of early check in. We had returned to the front desk after lunch and it was now 2:35pm. The lady at the desk told us that she knew what rooms we have (they were ready), but couldn't let us check in until 3pm. And wanted us to wait in the lobby for 25 mins. It transpires that our rooms were available, but they were going to make us wait 25 mins in the lobby. We'd both arrived in Germany on international flights that morning, and were exhausted. We had to ask for a manager to be able to check in 25 mins early. We were told that it wouldn't be fair on other guests - I'm unsure as to the logic of this statement. This is in contrast to other hotels were the staff have been accommodating and if the room was available allow me to check in. It is really helpful for international travelers. The room I got wasn't great. There were stains and marks on the velvet effect head board above my bed. The toilet seat in the bathroom was a white plastic seat with what looked like a pee stain at the back of it - it was yellowed. Overall the room and the bathroom looked dated and old and in need of an update, and a good clean. As shown in some of the photos on this site already in some of the bathrooms, and specifically in the room I was assigned, the shower head pointed directly at the shower screen. This means you've very little space to place yourself under the shower when washing, additionally, and most dangerously, the water blasts at the shower screen and escapes the seal at the bottom. The water pours onto the floor. I used two towels to attempt to dry the floor - I didn't want to slip on a wet floor as I exited the bath. I'd consider this a safety issue. They provided coffee facilities, a nespresso machine with small pods. But just 3 coffee pods, with a note explaining that if we wanted more we could pay for more, and order via a QR code. This seemed rather cheap. In other hotels you can contact the front desk for extra coffee, if you need some. My advice, bring your own coffee if you are staying longer than a day or two. I stayed for two nights. The hotel room was not serviced. The desk staff did not inform me that there would be no room service. I noticed when I arrived back at my room around midnight, I was too tired to contact the staff, and honestly, after the unwelcome check in experience, didn't feel like going to talk to them about the room. The checkout experience was great, staff were friendly, and ordered a taxi for us. I just wish they had been that friendly when we checked in, and the rooms had been nicer. The location of the hotel was great, right beside a park, and I really did enjoy being able to get out into the park for an early morning run. I just wish the rooms and check in experience had been nicer.

Comfortable stay with good breakfast, but service at the bar fell short

トリップアドバイザーの評価 4.0/5

suzannemsnyder Couples - トリップアドバイザー認証口コミ

Overall, we had a pleasant stay at Hotel Mercure in Nuremberg. The room was comfortable and clean, and the breakfast selection was very good—plenty of fresh options to start the day. Unfortunately, the experience at the bar was disappointing. The bartender was not friendly, which really stood out compared to the otherwise warm and professional service from the rest of the staff. With some improvement in hospitality at the bar, this could have been an excellent stay.

Awful standard and service

トリップアドバイザーの評価 1.0/5

-KeepLooking-28 ビジネス - トリップアドバイザー認証口コミ

This is an old business hotel with heavy signs of usage. Ripped furniture etc. worst of all there is no customer service. Not only do they not clean your room (???) using the excuse of being green (you have to specifically ask for it the day before) but they also take forever with any request as simple as fresh towels (since they did not clean the room). Disgrace and disaster. Aboid.

A life saving staff

トリップアドバイザーの評価 5.0/5

Jessica W トリップアドバイザー認証口コミ

Our family was recommended this hotel by another fully booked hotel. We ended up at Messe after falling ill on a day trip to Nuremberg. The staff was beyond helpful and accommodating. We had none of our personal items, and we were offered phone chargers, tooth paste, etc. They were available at all hours for us, very kind, very helpful. The room itself was comfortable, and access to the hotel was easy. Very blessed by this location.

Good stay

トリップアドバイザーの評価 4.0/5

U2985WMstefanon ビジネス - トリップアドバイザー認証口コミ

Good hotel, nice room and bathroom, cleaned, just outside the city; located a 10' walk from the underground that leads you easily to the city center. Lack of lights outside the entrance stairs. Private parking slot

Dear U2985WMstefanon, thank you for the good review. We are happy that you enjoyed your stay and hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 374 件のレビュー 8.7/10 ロケーション
  • 533 件のレビュー 6.2/10 客室
  • 442 件のレビュー 8.5/10 サービス
  • 13 件のレビュー 6/10 インターネット
  • 319 件のレビュー 8.7/10 朝食
  • 263 件のレビュー 6.2/10 快適さ
  • 246 件のレビュー 5.6/10 清潔さ
  • 150 件のレビュー 5.1/10 料理

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周辺の他の施設

ニュルンベルクのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。