イビスニュルンベルクアルトシュタット

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 856 件のレビュー

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Koenigstrasse 74, 90402 ニュルンベルク, ドイツ

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  • 無料Wi-Fi全館完備

  • エアコン完備の客室

  • ファミリールーム

  • グリーンキー認定

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ホテル所在地

イビスニュルンベルクアルトシュタット

Koenigstrasse 74
90402 ニュルンベルク
ドイツ

GPS:49.448088, 11.080667

電話番号
ファックス +49 911 209684

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

BAR

当ホテルのバーは24時間営業しています。お飲み物と軽食を終日提供し、Skyチャンネルでスポーツの生中継もお楽しみいただけます。Wi-Fiは無料でご利用いただけます。お客様のお越しをお待ちしております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  856 件のレビュー

トリップアドバイザーの評価  4.0/5  1,112 件のレビュー

Poor management!! Beware!!!

トリップアドバイザーの評価 1.0/5

Camper27028686804 トリップアドバイザー認証口コミ

I second the comments regarding poor management. When booking two rooms the computer glitched and reset the date to the day I was making the reservation. I noticed it when I went to print my confirmation. Tried calling the hotel, either the phone would not ring or it would ring for a long time with no answer. I write an -mail and they said sorry we are not changing the date and will keep your money. No acknowledgment of the system issues. So, they got the same money they would have had if they just moved the rooms two days. So, bottom line, if you ever have any issues at all, you will not receive any customer service and be totally screwed. So they got the same money they would have it they adjusted the date, but showed their true non-customer service. Book at your own risk!

Dear Camper, Thank you for taking the time to tell us about your experience at the ibis Nürnberg Altstadt . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, I cannot find out from your review which booking you are talking about. I would be very happy if you contact us by phone or email so that I can investigate the case. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadine Emmert- Assistant General manager

I would return for sure

トリップアドバイザーの評価 5.0/5

johanaf385 トリップアドバイザー認証口コミ

I loved the hotel, the stay was short (one night) but super restful, the breakfast was great and it is very close to the central train station, and near the hotel there are several places to eat, drugstores and places of interest. super recommended I would return for sure

Dear Johana, We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schlotterbeck-Reservationmanager

The only good point is the location

トリップアドバイザーの評価 1.0/5

rkrossi Couples - トリップアドバイザー認証口コミ

The room is incredibly noisy, lacking sound isolation from the street. The bed is uncomfortable, and the pillows are even worse. Additionally, there's a lingering smell of cigarette smoke in the hotel, noticeable on the stairs and in some rooms despite it being prohibited.

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Nürnberg Altstadt. I am sorry that your experience did not meet your expectations. As we are a city hotel directly in the beautiful Nuremberg Altstadt it is hard even for our isolated windows to keep every noise of the day and nightlife the city away from the rooms. Our guests can always wish by booking if they might want a room in the upper floors or to the backside of the hotel. Our Sweet Beds are very often the highlight of our guests but we can understand that not everyone has the same taste in such things. Our hotel is a complete non-smoking house and gets checked up by quality and hygiene checks every few months and be assured that everything is fine with it and that there are no smoking areas or rooms in our house. Maybe the smell of cigarette came from outside the hotel. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Sabine Schlotterbeck-Reservationmanager

Good Location but a bit Noisy

トリップアドバイザーの評価 4.0/5

jbg74 トリップアドバイザー認証口コミ

The hotel has a very good location in the Nuremberg old town just a block from the main train station. It is on a very noisy street and was noisy even late at night especially on the weekend. It was a nice hotel room with a decent breakfast for a reasonable price.

Great location!

トリップアドバイザーの評価 3.0/5

sandinmyjandals Couples - トリップアドバイザー認証口コミ

Great location, located less than a 10min walk from the central train station just inside the city walls. A supermarket is close by located in the train station. If you don’t mind walking all the main tourist attractions are easily reached from the Ibis. Approximately a 15-20min stroll in to the heart of the city which is a nice walk through cobbled pedestrian zones. The actual hotel was in keeping with a typical Ibis, minimalistic and basic. No tea, coffee, kettle or fridge which can be standard practice in European hotels. Overall our stay was fine, room was clean however it could have benefited from some attention to detail regarding overall cleanliness, for example dust under the bed, around the TV etc….

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 912 件のレビュー 9.5/10 ロケーション
  • 828 件のレビュー 6.3/10 客室
  • 616 件のレビュー 8.7/10 サービス
  • 22 件のレビュー 7.4/10 インターネット
  • 480 件のレビュー 5.4/10 快適さ
  • 401 件のレビュー 8.8/10 朝食
  • 309 件のレビュー 7.2/10 清潔さ
  • 120 件のレビュー 3.3/10 雰囲気

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