美憬阁蓝山费尔蒙水疗度假酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 5,185 评论

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1 Sublime Point Road, 2780 卢拉, 澳大利亚

描述

酒店其他优惠

  • 出门即可欣赏壮丽的自然美景

  • 世外桃源般的花园

  • 屡获殊荣的儿童区

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

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酒店位置

美憬阁蓝山费尔蒙水疗度假酒店

1 Sublime Point Road
2780 卢拉
澳大利亚

GPS:-33.721863, 150.350239

电话
传真 +61 2 4785 0001

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  5,185 评论

TripAdvisor 评级  4.0/5  3,425 评论

Great if you play golf or are bringing the family

Tripadvisor 评级 4.0/5

pritchard8024 家庭住宿 - 经 TripAdvisor 认证的评论

This is a beautiful family or golfer oriented resort. I wouldn’t recommend for couples unless you like kids-as they are everywhere, but as we had our grandson it was great. We visited on the weekend, hopefully different vibe during the week. There is an indoor, outdoor pool, an ice-rink, toboggan, games rooms, world class golf course etc etc, so no-ones getting bored. Nice range of restaurants with awesome views however the room service selection is limited and expensive ($30 for a burger) but good quality. Typical of an Accor brand hotel- inflate the food price to compensate for their Accor card discount program. Our rooms (321 & 318) were very large and clean if somewhat boring and generic in decor. Good comfortable bed and nice toiletries in the bathroom. Free parking is always appreciated and staff are friendly and professional. While the overall impression of the property is a historic grand alpine resort there is a feeling of it being “used” rather than pristine with some maintenance and cleanliness issues making it more four star rather than four and a half or five. The outside pool has large chips in the pool surface, the parquet flooring around lift lobbies is pretty hammered and dirty. Not the hotels fault but a lot of parents don’t seem to give a damn about controlling their kids ( they’re there to “relax”) and the result is damage to the property and aggravation to other guests.

2 day Stay

Tripadvisor 评级 5.0/5

Jill B 经 TripAdvisor 认证的评论

Great Place for a weekend stay especially for families, just a stones throw from the Blue Mountains, walks are at an abundance, 5 minute drive to Leura for Cafes and restaurants and the Bakery for the best pies. Staff at the Hotel are pleasant and willing to assist at all times, room was clean and well maintained, the Hotel was very clean

Take the train and Uber if you can.

Tripadvisor 评级 4.0/5

cheayee2411 家庭住宿 - 经 TripAdvisor 认证的评论

Came here for a staycation in Sept 2024 with a family friend and her daughter. The drive up was zig zaggy, so I had a sore head by the time I reached the resort. For dinner, I didn't know we had to make a reservation. So it was booked out by the time I arrived. I had a sprained ankle during my visit, so moving abt was very hard on me, so we mostly stayed indoors. Breakfast was great as an Accor Plus member as I got 50% off, and free for children under 12.

Tired resort, some staff not so good !!

Tripadvisor 评级 3.0/5

curly0258 Couples - 经 TripAdvisor 认证的评论

Overall this hotel is ok, as others have said it’s a little tired and could do with a ‘spruce up’. The staff in the main are very helpful (especially the concierge Michael) . Unfortunately we had a very poor meal in the restaurant, waited 50 minutes, it was cold, and the filet steak had far too much fat on it. The waitress was very apologetic and understanding, and suggested we spoke with the manager of the restaurant. When we mentioned this to the manager (Paul) he was uninterested, asking what did we expect … anyway, after a discussion he very reluctantly agreed to reduce the bill. Whilst doing so his demeanour was outrageous, he was banging his fist on the side of the till/register , in an aggressive manner. After I paid, he shouted as I walked away ‘thank you’ …. It was all totally unnecessary. Maybe he’d had a bad day .

Hi curly0258, Thank you so much for taking the time to send through your feedback. Whilst I was glad to read over the areas you enjoyed, I am so sorry that your interaction with one of our team was as you described. I would appreciate the chance to discuss this with you directly if at all possible, you can reach me directly on rory.douglas@fairmontresort.com.au. I look forward to hearing from you. Kind Regards, Rory Douglas Hotel Manager

Old and tired

Tripadvisor 评级 3.0/5

Matthew V Couples - 经 TripAdvisor 认证的评论

Overall the hotel is just old. Poor water pressure in the showers, dated fixtures and finishings. Parking can be a bit of a pain if you have bags with 4 levels, very little staff to help with checking in. Good location, clean rooms was decent for a single night but should not be carrying the Fairmont name in its condition.

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其他网络用户评价我们的酒店

  • 1,541 评论 8.3/10 位置
  • 2,834 评论 6.2/10 房间
  • 3,059 评论 7.6/10 服务
  • 29 评论 5.6/10 上网
  • 1,731 评论 5.3/10 食物
  • 1,014 评论 5.7/10 舒适度
  • 843 评论 4/10 清洁度
  • 748 评论 6.9/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。