Fairmont Resort Blue Mountains - MGallery Collection 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 5 189

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Fairmont Resort Blue Mountains - MGallery Collection - Image 1
Fairmont Resort Blue Mountains - MGallery Collection - Image 2
Fairmont Resort Blue Mountains - MGallery Collection - Image 3
Fairmont Resort Blue Mountains - MGallery Collection - Image 4
1 Sublime Point Road, 2780 LEURA, Australia

Описание

Особенности отеля

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

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Расположение отеля

Fairmont Resort Blue Mountains - MGallery Collection

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Телефон
Факс +61 2 4785 0001

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 5 189

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 425

Great if you play golf or are bringing the family

Примечание: Tripadvisor 4.0/5

pritchard8024 Семьи - Реальные отзывы TripAdvisor

This is a beautiful family or golfer oriented resort. I wouldn’t recommend for couples unless you like kids-as they are everywhere, but as we had our grandson it was great. We visited on the weekend, hopefully different vibe during the week. There is an indoor, outdoor pool, an ice-rink, toboggan, games rooms, world class golf course etc etc, so no-ones getting bored. Nice range of restaurants with awesome views however the room service selection is limited and expensive ($30 for a burger) but good quality. Typical of an Accor brand hotel- inflate the food price to compensate for their Accor card discount program. Our rooms (321 & 318) were very large and clean if somewhat boring and generic in decor. Good comfortable bed and nice toiletries in the bathroom. Free parking is always appreciated and staff are friendly and professional. While the overall impression of the property is a historic grand alpine resort there is a feeling of it being “used” rather than pristine with some maintenance and cleanliness issues making it more four star rather than four and a half or five. The outside pool has large chips in the pool surface, the parquet flooring around lift lobbies is pretty hammered and dirty. Not the hotels fault but a lot of parents don’t seem to give a damn about controlling their kids ( they’re there to “relax”) and the result is damage to the property and aggravation to other guests.

2 day Stay

Примечание: Tripadvisor 5.0/5

Jill B Реальные отзывы TripAdvisor

Great Place for a weekend stay especially for families, just a stones throw from the Blue Mountains, walks are at an abundance, 5 minute drive to Leura for Cafes and restaurants and the Bakery for the best pies. Staff at the Hotel are pleasant and willing to assist at all times, room was clean and well maintained, the Hotel was very clean

Take the train and Uber if you can.

Примечание: Tripadvisor 4.0/5

cheayee2411 Семьи - Реальные отзывы TripAdvisor

Came here for a staycation in Sept 2024 with a family friend and her daughter. The drive up was zig zaggy, so I had a sore head by the time I reached the resort. For dinner, I didn't know we had to make a reservation. So it was booked out by the time I arrived. I had a sprained ankle during my visit, so moving abt was very hard on me, so we mostly stayed indoors. Breakfast was great as an Accor Plus member as I got 50% off, and free for children under 12.

Tired resort, some staff not so good !!

Примечание: Tripadvisor 3.0/5

curly0258 Couples - Реальные отзывы TripAdvisor

Overall this hotel is ok, as others have said it’s a little tired and could do with a ‘spruce up’. The staff in the main are very helpful (especially the concierge Michael) . Unfortunately we had a very poor meal in the restaurant, waited 50 minutes, it was cold, and the filet steak had far too much fat on it. The waitress was very apologetic and understanding, and suggested we spoke with the manager of the restaurant. When we mentioned this to the manager (Paul) he was uninterested, asking what did we expect … anyway, after a discussion he very reluctantly agreed to reduce the bill. Whilst doing so his demeanour was outrageous, he was banging his fist on the side of the till/register , in an aggressive manner. After I paid, he shouted as I walked away ‘thank you’ …. It was all totally unnecessary. Maybe he’d had a bad day .

Hi curly0258, Thank you so much for taking the time to send through your feedback. Whilst I was glad to read over the areas you enjoyed, I am so sorry that your interaction with one of our team was as you described. I would appreciate the chance to discuss this with you directly if at all possible, you can reach me directly on rory.douglas@fairmontresort.com.au. I look forward to hearing from you. Kind Regards, Rory Douglas Hotel Manager

Old and tired

Примечание: Tripadvisor 3.0/5

Matthew V Couples - Реальные отзывы TripAdvisor

Overall the hotel is just old. Poor water pressure in the showers, dated fixtures and finishings. Parking can be a bit of a pain if you have bags with 4 levels, very little staff to help with checking in. Good location, clean rooms was decent for a single night but should not be carrying the Fairmont name in its condition.

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Другие интернет-пользователи оценили наш отель

  • 1 541 Отзывов 8.3/10 Расположение
  • 2 834 Отзывов 6.2/10 Номер
  • 3 059 Отзывов 7.6/10 Сервис
  • 29 Отзывов 5.6/10 Интернет
  • 1 731 Отзывов 5.3/10 Еда
  • 1 014 Отзывов 5.7/10 Комфорт
  • 843 Отзывов 4/10 Чистота
  • 748 Отзывов 6.9/10 Завтрак

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