ibis budget Casula Liverpool 3 звезды

Примечание: отзывы клиентов 4.1/5 Отзывов: 1 342

сертифицированный отель ALLSAFE

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Как это работает?
+ 11 Услуги

Особенности отеля

  • Modern, refreshed rooms catering to single, couples, families & groups

  • Just 5 minutes from Liverpool's shopping, dining & entertainment areas

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to Western Sydney and surrounds by car or public transport

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Расположение отеля

ibis budget Casula Liverpool

437 Hume Highway
Corner of Grove Street
2170 casula
australia

Телефон: +61298222777

Факс: (+61)2/98222244

Заезд с 12h00

Выезд до 10h00

  • На самолете

    SYDNEY На расстоянии 25 км / 15 миль

  • На поезде

    LIVERPOOL RAILWAY На расстоянии 2,2 км / 1,37 миль

GPS:-33.93911, 150.912931

Гостиничные услуги

1 Завтрак Недоговорная фотография

Услуги в отеле и поблизости

Заезд с - Выезд до

Обзор

  • Парковка
  • Отель, оборудованный для доступа на инвалидных креслах
  • Wi-Fi
  • Завтрак
Служба кейтеринга
  • Ресторан (-ы): 0
  • Бар (-ы): 0
  • Автомат для продажи закусок и напитков
    • Snack and beverage machine
  • Завтрак
    • Express
Доступ
  • Отель, оборудованный для доступа на инвалидных креслах
Услуги и удобства
  • Информация об отеле
    • Номера: 74
    • Номер (-ов) для гостей с ограниченными возможностями передвижения: 4
    • Семейных номеров: 0
    • Смежных номеров: 0
    • Номера для некурящих: 74
    • 2 этажи
  • Языки, на которых говорит персонал отеля
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel Оплачивается отдельно
  • Специальные условия для гостей с ограниченной подвижностью
  • Курение на территории отеля запрещено
Доступ к отелю
  • Ibis Budget Casula Liverpool
    • On site

Наши номера

Providing all that's required for a comfortable, restful night's sleep, ibis budget Casula Liverpool is the ideal option for guests who are travelling on a budget. Guests staying at this contemporary Sydney hotel can enjoy a range of convenient features, including a well-appointed private ensuite, comfortable bedding, a TV and alarm clock, air conditioning and opening windows. Providing accommodation for up to three guests, each guest room at the hotel features a Queen bed and a Single overhead bunk.

Отзывы наших гостей о
ibis budget Casula Liverpool

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.1/5

Отзывов: 1 342

Рейтинг TripAdvisor 3.5/5

Отзывов: 237

Quite Surprised with this Hotel

Примечание: Tripadvisor 4.0/5

Rod_in_SYD 28/07/2021 Реальные отзывы TripAdvisor

Having never stayed in an Ibis Budget Hotel, I was expecting to compare it to the old Formula One brand. As a basic hotel it was very comfortable, the bed was quite the surprise for comfort, and I had a great sleep. The only issue with the room furniture, I'd prefer a chair, rather than the stool provided, for back support. Two problems with the bathroom (which is much like a cruise ship bathroom) the shower had no shelf to hold toiletries (it was broken) and the light switch was also broken, with the switch pushed into the housing, but still worked. A huge bonus was the amount of power outlets in the room - a total of 6 plugs (5 in the room and 1 in the bathroom) and 2 USB charging points. I didn't have to unpack my powerboard. On the highway, but you could hardly hear the traffic. Of course with Covid restrictions, the dining room isn't available, but there are ample food outlets a short walk away, or use a food delivery service. Would stay here again,

Thank You

Примечание: Tripadvisor 5.0/5

pickmann101m Family - 02/11/2019 Реальные отзывы TripAdvisor

the administration staff were very friendly and made you welcome each day. the house keeping staff went out of their way to make sure our room was clean and tidy. I would also like to thank the housekeeping staff on the 27th October who went our of their way to make sure we had enough toiletries. next time we are in Sydney we will be returning. thank you.

Thank you for your feedback. We are delighted to hear that you have enjoyed your stay and looking forward for your return in the future. Regards, Shehzad Hassan General Manager Ibis Budget Casula

Room had no curtains / window blinds

Примечание: Tripadvisor 3.0/5

Woox A Solo travel - 13/07/2019 Реальные отзывы TripAdvisor

Room had no curtains / window blinds. Must have been removed for repair but not replaced yet when I stayed in the room. Window doesn't seal very well when closed so you still get a bit of traffic noise coming through even when closed. Room was very clean though.

Excellent

Примечание: Tripadvisor 4.0/5

NorthStar09340397259 Couples - 21/04/2019 Реальные отзывы TripAdvisor

Friendly staff, good location, clean and tidy, just needs a few hooks in bathroom to hang clothes, and if breakfast items (coffee machine, pancake machine) was always functional would be better! Other than that had everything you need and is a very comfortable stay. Thanks

A budget hotel with a first class service

Примечание: Tripadvisor 4.0/5

Wanderer18604135027 Business - 21/02/2019 Реальные отзывы TripAdvisor

I am staying with Ibis Budget Casula Liverpool for 8 years now at least twice a year. During my last stay I ended up with a very soft mattress, that meant hell for my bad back. I mentioned it during breakfast the next day and when I came back to my room in the late afternoon the soft mattress had been replaced with a very firm one and I got a very good night's sleep. Thank you to the staff member who took the action. It was very much appreciated.

Great service

Примечание: Tripadvisor 5.0/5

H4478DTwendyh Couples - 12/12/2018 Реальные отзывы TripAdvisor

Staff were brilliant.. Room was nice and clean, the staff were lovely and the bed was very comfortable. We really enjoyed our stay, will definitely stay there again as the location was great.. Thank u

Exceptional Service

Примечание: Tripadvisor 5.0/5

dawnp562 Business - 08/10/2017 Реальные отзывы TripAdvisor

This is a budget motel punching way above its weight. Stayed here 3 times always clean, the welcome is always warm and so helpful. The rooms nearer the highway are not the best due to noise. Congratulations to the team and thank you. LP

Hi Dawn P Thank you so much for your review! It is always great to get feedback on our staff and their service. We really love people here, people are our business, and having the right team with the right attitudes has served us well. I'm also glad to read about the cleanliness. We have an awesome housekeeping team, with the hotel being so busy we are trialling some new housekeepers whom we hope keep our standards high. We look forward to seeing you again! Kind regards, Karen Tari

Ibis Casula (Liverpool N.S.W.)

Примечание: Tripadvisor 4.0/5

Dale S Family - 01/10/2017 Реальные отзывы TripAdvisor

Basic but affordable. Hotel staff were helpful and friendly. Free breakfast was good. Room is small but OK. Just some minor issues (shower curtain needs replacing, bathroom door handle broken) Next to Hume Highway so expect traffic noise day and night.

Hi Dale S Thank you for your review. Im really happy to read that you found our staff helpful and friendly, we do pride ourselves on excellent customer service, glad you enjoyed your complimentary breakfast as well. Thank you for letting us know about the shower curtain, this has now been replaced and I have spoken to my housekeeping team to ensure these things are kept on top of, including maintenance. We hope to see you here with us again soon. Kind regards Karen Tari

Very good

Примечание: Tripadvisor 5.0/5

Luckysantangelo2016 Couples - 20/05/2017 Реальные отзывы TripAdvisor

Very good like the refurbished rooms will be back again please put 4 pillows in the rooms for people that like to have more than two bigger packs of milk in rooms would be good but all in all I had a very nice stay

accomodation above budget level

Примечание: Tripadvisor 4.0/5

chris k Family - 20/04/2017 Реальные отзывы TripAdvisor

rooms were clean and presented well ,serviced every day of stay previous stays were the same,only downside unfortunately had breakfast for first time staying at establishment very poor had more value and selection at golden arches next door for same cost realise this is a budget hotel but the rooms were above this level pity the breakfast presented was well below even budget level

Bad service

Примечание: Tripadvisor 1.0/5

vichan_sr Business - 22/02/2017 Реальные отзывы TripAdvisor

I went there on Friday check in for 2 rooms. My friend came in on Saturday check in for 1 more room. Your reception told me that, My friend call to cancel the room.(My friend did not call) Finally, your reception told us that, if we want a room. We need to pay extra. This is the way how you do business. Booking online $109. When we check in ask for extra money. Not recomment for everyone. Booking online one price. When you check in you may need to pay extra. We check in on Sat 18 Feb 17.

Hi vichans2017 Thank you for your review. I need to apologise on behalf of our whole team for what occurred upon check-in. There was a total miss-communication on our side, I accept that, and it was an error that is not readily made by any of my team. Unfortunately we had 2 different bookings under similar names, and this is what caused the confusion. My receptionist did try to explain and apologise to you both, but could not get a word in with you screaming and banging on the reception desk. It is totally incorrect in regards to the room rate, you were not charged an extra payment. We do however charge a cash bond which is standard in most hotels. It is not a typical occurrence that we make mistakes, and again we are very sorry that this error was made with your booking.

Comfy overnight stay

Примечание: Tripadvisor 4.0/5

sharronw831 Couples - 01/02/2017 Реальные отзывы TripAdvisor

We had a comfy stay in a King Room fitted for people with disabilities so it was large. The bed ( 2 singles pushed together) was a quality bed with pillow tops and very comfortable. So unusual as most hotel beds are not. Despite the hotel being on the highway the room was quiet with no noise transference between rooms. It was a great pit stop for the night before we continued our drive.

Worked for us

Примечание: Tripadvisor 4.0/5

275melanieg Family - 04/01/2017 Реальные отзывы TripAdvisor

A budget hotel for us on New Year's Eve was great. Things like no bath mats or tissues etc - so prepare yourself, by security was great and suited our purpose. We had two rooms of three in each for our family of 6. Thanks.

Ibis Casula

Примечание: Tripadvisor 3.0/5

983dorisa Family - 03/08/2016 Реальные отзывы TripAdvisor

When the renovations are done it will be much better. If you need somewhere clean and just a bed for the night, I recommend Ibis Casula. The staff are very friendly and helpful. Good parking off the main highway.

Overnight at Casula

Примечание: Tripadvisor 4.0/5

Paul B Solo travel - 27/07/2016 Реальные отзывы TripAdvisor

A Budget Hotel. Basic but comfortable. The staff were polite and helpful. The Jug, Bar Fridge, Toilet, Shower and TV, all worked well. The bed was fine and the linen was clean. The air con is of an earlier period, a bit noisy but effective. The hotel is located about 100 meters from take away Restaurants. The location is near the M5 and the Hume Highway runs past the front. Care needs to be taken if you are approaching on or from the M5 as to how you get to entrance. The hotel also has the usual Ibis vending machines.

Wrong Key Card Wrong Room

Примечание: Tripadvisor 1.0/5

alclark16 Couples - 14/01/2016 Реальные отзывы TripAdvisor

We were given the key card to someone elses room. We entered the room at around mid night when we arrived at the hotel. The guy had just got out of the shower and wondered why we were standing in his room. All faith lost at this moment. Worst experience ever at an accommodation provider.

Great for the price!

Примечание: Tripadvisor 4.0/5

AnitaMC2015 Friends getaway - 09/10/2015 Реальные отзывы TripAdvisor

Comfortable clean rooms.The bed was made daily along with new towels which I wasn't expecting. Very good value for the price. Coffee and tea facilities were very handy! Would definitely stay here again.

Hi Anita, It was a pleasure having you stay at our hotel, and I am glad you enjoyed your time here. We look forward to welcoming you back again soon.

You have to be joking

Примечание: Tripadvisor 1.0/5

dean_joyce1 Business - 08/05/2015 Реальные отзывы TripAdvisor

There is not a snowflakes chance in hell that I will return to this hotel. The cleanliness is far from acceptable. At least get rid of the previous gusts drug habits as well as clean the bathroom.....

Hi Dean_joyce1 Thank you for taking the time to tell us about your experience at the Ibis Budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am pleased to advise that the Hotel has gone under new Management and all ares of cleanliness have been addressed. We are also nearing closer to a full refurb at the hotel which will be amazing. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melanie Mowles Hotel General Manager

Not too bad IBIS Budget Casula NSW

Примечание: Tripadvisor 3.0/5

Ozi N Couples - 05/05/2015 Реальные отзывы TripAdvisor

An overnight stay experience was "not too bad", except for these facts that: A) the bathroom fan ran whole night with annoying noise B) Room TV can only be watched if you are sleeping C) not enough blankets when night became too cold

Dear DAMIAN DICKSON, Thank you for taking the time to tell us about your experience at the Ibis Budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am pleased to inform you that we are not far from receiving a full refurb at Ibis Budget Casula and a few of the issues mentioned will be addressed, however in future please contact reception if additional blankets are required. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melanie Mowles

Too noisy...

Примечание: Tripadvisor 2.0/5

carolb2306 Family - 15/04/2015 Реальные отзывы TripAdvisor

The room was really clean and was as expected. We were worried about the street noise with being on a major road but was fine. The staff were pleasant. BUT I would never stay there again due to the internal noise. Why do staff put outgoing calls in the middle of the night on speaker? Not the actual call itself but the ringing out of calls so you can hear the line trying to connect. The Staff speak loudly at night as well. We were in room 103 which is quite close to reception. There was simply no consideration for people trying to sleep. Some man was abusing staff at 2am in the morning and we did hear everything that was said and though it was unpleasant we understand that these things happen. But then more noise from phoning and talking which went on for some time. If you can get the reception area to quieten down at night the stay on the bottom floor would be much more pleasant.

Hi Ozi,N Thank you for taking the time to tell us about your experience at the Ibis Budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melanie Mowles

Последние отзывы: 20

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