Cures Marines Hotel & Spa Trouville - MGallery Coll 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.7/5 รีวิว 2,477 รายการ

Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 1
Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 2
Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 3
Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Normandy's seafront legend transformed into a luxury hotel

  • Spa with 34 cabins, seawater pool heated to 32°C (90°F), sauna and hammam

  • Bar La Galerie with signature cocktail menu

  • Enjoy energizing and relaxing sessions on the beach or in the studio

  • Hotel near Deauville, its Planches, its racecourse and its port

ที่พักของเรา

สถานที่ตั้งโรงแรม

Cures Marines Hotel & Spa Trouville - MGallery Coll

boulevard de la cahotte
14360 TROUVILLE-SUR-MER
France

พิกัด:49.366521, 0.07843

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

LA GALERIE RESTAURANT

In a setting that looks like a contemporary ballroom, with one of the most beautiful views of Trouville, the restaurant La Galerie offers a tasty cuisine centred on naturalness and well being.

จอง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.7/5  รีวิว 2,477 รายการ

เรทติ้งบน TripAdvisor  4.3/5  รีวิว 2,052 รายการ

Certificate of excellence ปี 2025

The most awful hotel we have ever booked

คะแนนจาก Tripadvisor 1.0/5

moscowolechka รีวิวที่ได้รับการรับรองจาก TripAdvisor

The most Awful hotel we have ever booked. We booked it well beforehand 1,5 months before the trip. The suite of 45 sqm - we were assured by the reservation team it's single level suites. Upon arriving we were offered the duplex right over the roof of the hotel first floor - which was absolutely unacceptable. We asked the front desk to change for the single level suite that we booked 1,5 months in advance however the hotel didn't have any rooms to offer. More than that they didn't want to help and refused to refund. We are literally shocked with the attitude and the behaviour of the hotel management and staff.

Dear Guests, We are sincerely sorry that your experience did not meet your expectations, even though your stay was ultimately not consumed. Your reservation was made online for a Partial Sea View Suite, and the confirmation you received clearly stated that the suite could be either single-level or duplex. This was specified in the confirmation message as follows: “The single-level suites have a lounge that you can transform into a private space with a door. In the duplex suites, enjoy a spacious lounge on the ground floor, providing the perfect setting to relax.” At no time prior to your arrival did we receive any request or preference for a specific layout. The suite assigned to you fully matched the category you booked. Unfortunately, the hotel was fully booked on the day of your arrival, and we were unable to offer an alternative configuration, which we communicated transparently. It is regrettable that the suite did not meet your personal preferences, but this in no way justifies such extreme wording as “the most awful hotel”. We find this judgment to be unfair and unrepresentative of the overall quality of our property, our services, and the professionalism of our team. Your decision to leave the hotel was entirely your own, without giving us the opportunity to propose any further solution. Nonetheless, we are sorry that our welcome was perceived negatively, as we always strive to remain attentive and available to our guests, within the limits of what is possible. We remain at your disposal should you wish to continue the discussion. Sincerely yours, Annaëlle Hautbois - Room Division Manager

Best hotel stay ever. Friendliest staff in the world.

คะแนนจาก Tripadvisor 5.0/5

devonh844 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our family of 5 travels a lot, and we stay at nice hotels regularly. The service, hotel experience and food at Cures Marines was *easily* the best overall hotel experience we've ever had. We stayed for a FULL WEEK and literally every time we saw staff they were smiling and friendly, including house-keeping. Everyone! The Guest Relations manager Capucine was incredible. She went above and beyond, multiple times throughout our stay to make sure our stay was unforgettable. The hotel stay was generally excellent, but Capucine is the reason why it is now our favorite. She really made our stay a 10/10, and we can't thank her enough. The hotel restaurant was excellent. Excellent local food, very friendly staff, a nice variety of foods for all ages. Of all the restaurants we ate at in France, our kids liked this one the best. The hotel is walking distance to 50-100 local restaurants, the location is excellent. My recommendation is to stay here for as long as you can. Take day trips to all the local attractions 1-2 hours drive (there are so many), and enjoy the town. Truville-sur-Mer is lovely. We will *definitely* be coming back.

Dear Guest, We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I am delighted to read that we contributed to the enjoyment of your Normand getaway. It is always a pleasure to receive a positive comment, especially regarding the hotel experience, our restaurant and the friendliness of our staff. Please rest assured that I will share your kind words with the entire team, and especially with Capucine, as your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. We are honoured to have gained your loyalty and hope to see you back among us very soon to share another exceptional experience. Yours sincerely, Annaëlle Hautbois - Room Division Manager

Perfect

คะแนนจาก Tripadvisor 5.0/5

Elise R ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Amazing stay! The room was perfect, spacious and very clean! The bathroom had two sinks as well as a shower! The only thing we would add would be a diffuser for textured hair. The breakfast had many options that were all delicious. The fruit was very ripe even in winter!The welcome drink was very generous in terms of options! The spa was perfect! The many options made it enjoyable! The massage was incredible! Overall amazing stay with a staff that was incredibly friendly! Would recommend 10/10

Dear Madam, Thank you so much for your wonderful review and for your recommendation ! It is an absolute pleasure to read your comment, and in the name of all the Teams, I would like to thank you very much! We are looking forward to welcoming you soon. Best Regards, Annaëlle Hautbois - Room Division Manager

Ok but not to standards of a luxury priced hotel

คะแนนจาก Tripadvisor 3.0/5

Catherine T ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Hotel is located close to beach but not on beach like pictures show. Service is spotty lots of inexperienced staff. Expensive for what you get. Breakfast is great and is actually staffed with best personnel. Not up to international luxury hotel standards

Dear Madam Terry, We have duly noted your repeated comments regarding your stay at our establishment: first published on our website, and then 2 times on Google and TripAdvisor. We are sincerely sorry to learn that we were unable to meet your expectations despite our constant efforts to provide every guest with a quality experience. Feedback from our guests is essential for our teams, as it allows us to continuously improve our services. However, we regret to note that you have chosen to post similar reviews multiple times, expressing your dissatisfaction across different platforms in a short period of time. While we understand that your experience may have been disappointing, such repetitive actions unfortunately do not contribute to a constructive exchange. Rest assured that your comments have been shared with the relevant departments to ensure immediate follow-up and to implement the necessary improvements. We hope to have the opportunity to regain your trust during a future stay. Kind regards, Annaëlle Hautbois - Room Division

good experience

คะแนนจาก Tripadvisor 5.0/5

Trek61551138300 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

excellent location, very nice design, comfortable, original, top service. The SPA is very good and the offer is reach. Parking with possibility to charge EV. The Gallery restarant is very nice, menu is good and service is top. Allover a perfect experience thanks to a GM present everywhere and caring the guests

Dear guest, Thank you for sharing such a perfect feedback ! We are delighted to read that your experience lived up to your expectations and that you appreciated all of our services. We look forward to welcoming you back, Best regards, Capucine - Guest relation

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