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巴黎鲁瓦西查尔斯戴高乐机场铂尔曼酒店 4 星

客户意见评级 4.5/5 14,242 评论

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巴黎鲁瓦西查尔斯戴高乐机场铂尔曼酒店
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酒店其他优惠

  • ALLSAFE:我们实施了全面的健康措施,以保证您的安全

  • 地理位置优越,乘坐 CDGVAL 自动火车可在 5 分钟内抵达航站楼

  • 本酒店是鲁瓦西戴高乐机场的一流酒店,享有盛名,适合家庭度假和中途停留

  • 游泳池、健身房和休闲区,可于住宿期间放松身心

  • 室内停车场

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

巴黎鲁瓦西查尔斯戴高乐机场铂尔曼酒店

3 Bis Rue De La Haye
Roissypole / Cs 10008
95935 鲁瓦西
法国

电话: +33170031163

传真: (+33)1/70031162

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • RER B :  B AEROPORT ROISSY CDG 1 - 3

  • 乘飞机

    CDG AIRPORT 达到 0.1公里 / 0.06 英里

  • 乘火车

    CDG 1 AIRPORT 达到 1公里 / 0.62 英里

GPS :49.010675, 2.561983

酒店服务

Culinaire Bazaar

主厨 Sylvain Embarek 邀您品尝选用矿物质香料烹制的风味独特的美味佳肴,尽享愉悦的美食体验。

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 客房服务
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 13 会议室
  • 商务中心
    • 商务中心提供工作人员支持服务
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 305 间客房
    • 8 间残疾人士客房
    • 0 间家庭客房
    • 23 间相通客房
    • 305 间禁烟客房
    • 10 多个楼层
  • 酒店使用的语言
    • 英语
    • 德语
    • 法语
    • 西班牙语
    • 俄语
    • 意大利语
  • 休息室
    • 行政酒廊
  • 洗衣/代客泊车服务
    • 熨衣 额外收费
  • 无限网络
    • 高速传输线
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 入住/退房设施
    • 快捷退房
  • 行李寄存
    • 行李寄存
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 提供办公桌设施
    • 擦鞋机
  • 接待处提供保险箱
    • 接待处提供保险箱
入住酒店
  • Parking Pullman Roissy CDG
    • 酒店内
    • 292 多个停车位
    • 私人
    • 停车场全天候开放
    • 停车场提供安保服务
    • 代客泊车
护理
  • 室内温水游泳池。
    • 覆盖区
    • 酒店内
  • Espace Bien-être
    • 酒店内
    • 土耳其式浴室
    • 桑拿房
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

鲁瓦西查尔斯戴高乐机场铂尔曼酒店的 Christopher Pillet 特色房将功能性和高雅设计结合在一起,让您可在旅行之前、旅行期间或者旅行之后享受一流的舒适体验。从您抵达那一刻起尽情享受安静祥和的住宿环境吧。 您可以在宽大的床上放松身心,或者在瑞雨淋浴或浴缸中舒展筋骨。尽享 VIP 体验、记忆泡沫枕头、电子报刊、大屏幕纯平电视,以及使用我们的健身中心。

您的会议和活动

我们的会议室

  • 会议室数量:19

  • 最大面积:273 平方米

  • 最大容量:240 个人

  • 最大宴会容量:210 个人

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巴黎鲁瓦西查尔斯戴高乐机场铂尔曼酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

14,242 评论

TripAdvisor 评级 4.5/5

2,199 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Great experience

Tripadvisor 评级 5.0/5

GinCar321 01/10/2021 经 TripAdvisor 认证的评论

We had another wonderful stay here as a family of 3 plus our dog. The staff was so kind and accommodating. They brought us a blanket and bowls for our dog. We had a delicious dinner from room service. The room was spacious and the bed so comfortable. We also appreciated the fitness items provided in the room. Thank you so much!

Dear GinCar321, Thank you for taking the time to share with us your feedback about your stay with us. We are delighted to read that you enjoy the quality of our service and our delicious room service. We will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Exceeded Expectations

Tripadvisor 评级 5.0/5

Kaye L 19/09/2021 经 TripAdvisor 认证的评论

The Pullman Paris at the airport was absolutely perfect. From the easy, professional check-in, to the great happy hour at the bar, to the wonderful supper in the restaurant, to the large, comfortable double suite, everything was just right. No one put a foot wrong, nothing disappointed. We were only there for one night, but we would not hesitate to stay again.

Dear Kaye L, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback about our wonder restraurant our confortable rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Breakfast is the issue

Tripadvisor 评级 2.0/5

stephanegY2916WW Solo travel - 24/07/2021 经 TripAdvisor 认证的评论

Breakfast experience not at the level I know and expect from a Pullman. Welcome agent only checked room number, did not seat me. Then after I had chosen a table and brought breakfast to it another member of staff asked me to move tables This to the centre of a too small and overcrowded area of the restaurant which is ludicrous in covid times. They should do the opposite. Breakfast buffet was poor. Egg station was not manned. Most dishes were empty. Only protein available was the 3 seaussages left at the bottom of a pan. Fruit was tinned - no fresh fruit. There was a total mess on the counter/ open kitchen. Nobody offered a warm drink - even had to ask several times for cappuccino. Clearly issues all around so it must have been the B team on service that day. I know this establishment can and must do better.

Stained carpet

Tripadvisor 评级 4.0/5

houliezchris Business - 30/01/2021 经 TripAdvisor 认证的评论

I have seen a supposedly "deluxe room" with so many stains on the carpet. I also almost fell when using the desk chair, the screws on which were missing... And the replacement chair I asked for over the phone never arrived before I had to go downstairs to ask for one...

Mr.

Tripadvisor 评级 4.0/5

sinare2020 Business - 14/09/2020 经 TripAdvisor 认证的评论

My overall opinion about the hotel is very good. However I was not to please with the restaurant. When I arrived the buffer was closed at 7:30 pm. This is too early considering the guest arrival time. Unfortunately the menu card after the buffer is very limited and with few choices.

Dirty

Tripadvisor 评级 3.0/5

khalilM1282 09/08/2020 经 TripAdvisor 认证的评论

Room was dirty! Found hair in my bed. Carpet was covered in stains. Walls had marks all over. Complained and they changed my room. Did not even ask to help me shift or if I needed anything. No sense of service.

Perfect for a business trip

Tripadvisor 评级 5.0/5

jb_landrieu Business - 03/02/2020 经 TripAdvisor 认证的评论

Lovely staff, great location for an overnight at CDG. Used the swimming and sauna facilities in the past (not this time) and they're great! Food, beers etc akin to Champs Elysees pricing and a bit dear other than that, will use again

Good morning, Thank you for this complete feedback regarding your stay at Pullman Paris Roissy CDG Airport ! We take note of your comment about the prices and we are sorry for this disappointment. We are very happy to read your overall satisfaction, especially concerning the staff, the location and the wellness area. See you next time for a new experience with us, Have a beautiful day !

Very comfortable stay right at the CDG airport

Tripadvisor 评级 5.0/5

Arcee72 Business - 28/01/2020 经 TripAdvisor 认证的评论

I regularly stay in the Pullmann, it is one of the best options when staying in the CDG airport area. A short 2 minute train ride from the terminals, and right at the metro station to Paris, the location is just perfect. Rooms are spacious and comfortable, sheets and pillows perfect and the hotel has a nice modern flair. Breakfast is good and there is a nice bar if you've got nothing to do in the evening. I'll stay there again!

Hello, "One of the best options when staying in the CDG airport area". We are very grateful for your positive and complete evaluation. The goal of our teams it's that you feel like home. We are happy that you appreciate our location, equipment, amenities and quality of service at the bar and at the breakfast. Thank you for your loyalty and trust regarding our establishment ! We look forward to be welcoming you the next time, Best regards

Worst service. Does not deserve 4 stars

Tripadvisor 评级 1.0/5

ellen_cello Couples - 25/01/2020 经 TripAdvisor 认证的评论

Been a regular for the past years. Their hamman has been out of service since last summer and they dont post anywher it’s out of service. A group of local kids were drinking blasting music at the pool area and when i complained to the receptionist, no apologies and no they cannot guarantee it wont happen again and no they cannot cancel my next reservation. I already left a review and i see now they deleted it. Incredible. Zero customer service. Zero recommendation

Dear Ellen, Thank you for taking the time to share you experience at the Pullman Roissy CDG. I am sorry to read that your last stay did not meet your expectations. As a loyal guest your feedback is important to us in order maintain and improve the quality of service. Please allow to express my sincere apologies regarding the lack of consideration about your requests and the poor customer service. I would be more than happy to find a solution with you about your next reservation, feel free to contact the Guest Service department at H8228-GR@accor.com. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely,

不大好

客户意见评级 2.5/5

匿名 家庭住宿 - 17/01/2020 所有已确认评论

前台态度都不好

尊敬的 Jiaying Y.: 感谢您抽出宝贵的时间在铂尔曼鲁瓦西CDG上分享您的经验。 对接待人员的态度没有达到您的期望,我们深表歉意。请接受我们的道歉。确实,不受到热烈欢迎和无可挑剔的服务质量是不可接受的。您收到的欢迎并不反映我们团队经理的要求。 我们希望能够在下次入住时恢复您的信心,我们将随时为您服务。 此致 谨启 Diane Schaeffer Guest Experience & Quality Manager

the best place to stay at CDG

Tripadvisor 评级 5.0/5

Liz K Couples - 15/01/2020 经 TripAdvisor 认证的评论

For us, its proximity to the terminals makes this an easy place to stay before flying transatlantic but more than that we enjoy the vibe of the hotel, the rooms which are very well designed and comfortable and the restaurant is excellent. we highly recommend it.

Good morning, Thank you for sharing your experience following your stay with us. It is always a pleasure to receive compliments, for our location, equipment, quality of products and our staff. Our goal it's that you feel like home and your satisfaction is our priority. We look forward to be welcoming you soon for another Pullman experience. Thank you for recommending our establishment Have a beautiful day, Diane SCHAEFFER Guest Experience Manager

离机场很近,非常方便

客户意见评级 5.0/5

Zhenhua W. 情侣住宿 - 13/01/2020 所有已确认评论

酒店离机场很近非常方便。餐厅的食物味道也很好。

Dear Zhen Hua W., Thank you for sharing your experience following your stay with us. It is always a pleasure to receive compliments for our location and restaurant. Your satisfaction is our priority, and we look forward to be welcoming you again for another Pullman experience. Thank you again, Have a good day, Diane SCHAEFFER Guest Experience Manager

Perfect hotel for an overnight airport stay.

Tripadvisor 评级 4.0/5

BICHEKA Business - 10/01/2020 经 TripAdvisor 认证的评论

Smiling staff, clean & spacious room, hotel is located 100m from airport shuttle this is a good place to stay if you have to catch an early flight. Only down side is the restaurant, up until recently the food was very good, the change of menu/chef has resulted in a significent drop in quality.

Hello, Thank you for sharing your experience following your night with us. It is always a pleasure to receive positive feedback regarding our location, cleanliness and staff. We take note of your comments about the restaurant and we are sorry for this bad experience. We will share your concerns with the team. We look forward to be welcoming you again for another Pullman experience. Have a good day, Diane SCHAEFFER Guest Experience Manager

Professional and convenient.

Tripadvisor 评级 5.0/5

288jeanbaptistea Solo travel - 08/01/2020 经 TripAdvisor 认证的评论

Linked to the terminal by a very convenient free shuttle cdgval the hotel provides quality services . When carrying suitcases and coming from the station , the last 15 meters needs a more convenient place to roll on .

Good morning, Thank you for this positive feedback regarding your stay at Pullman Paris Roissy CDG Airport ! We are happy to read your overall satisfaction, especially concerning our location and professionalism. We take note of all your comments. The entire Pullman CDG team looks forward to be welcoming you again, Have a good day, Diane SCHAEFFER Guest Experience Manager

average stay

Tripadvisor 评级 3.0/5

StephanHHongKong Business - 10/12/2019 经 TripAdvisor 认证的评论

From the check in till check out, this stay was very average. Front desk team speaking few words of english, having to repeat 3 times the same thing before they start catching my words. Clearly said i would be leaving at 6.30 am the next day and was proposed a breakfast box whereas the buffet breakfast open at 6 am (just realized upon check out). As a platiunum member i wonder still why i continue supporting Accor Hotels afer 20 years... time soon to say goodbye

Dear Stephan, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do understand the frustration about the difficulties of communication with one of my colleague from the reception.We constantly train our team to improve their level in different languages. Indeed, the breakfast open at 6.30, I am sorry to read that the person in charge of your check-in did not communicate the correct information and it has been immediatly address to the entire team. Please allow me to express that this experience does not reflect our standards as well as Accor. And we our constantly trying to improve our level our quality of service. I do hope we will have the occasion to gain your trust again in a future stay. Best regards, Diane Schaeffer Quality Manager and Guest Experience Manager

Not commercial at all!

Tripadvisor 评级 1.0/5

scossin Business - 08/12/2019 经 TripAdvisor 认证的评论

I have booked this hotel for the pool When arrive pool is on maintenance ... They explain than à mention on the web explain it, I never see it or find it No commercial gesture No Excuses, they just say that I should have read it... it is my fault ... Strange and bizarre Not so nice Seb

Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the pool was on annuel maintenance as is it mandatory for health securities. It is unfortunate that the information has not been communicate to you or through the website at the time you made the reservation. At Pullman, we strive to provide a superior service experience for every customer adn your experience does not reflect the standard of our team. Please feel free contact me at H8228-GR@accor.com to find a suitable solution and be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diane Schaeffer Quality and Guest Experience Manager

总体不错

客户意见评级 4.0/5

Roye 商务住宿 - 12/11/2019 所有已确认评论

【前台】入住时前台接待非常热情友好,并给了一张赠饮券,手续办理非常迅速; 【酒水吧】当来到位于大堂旁边的酒水吧时,被告知因为时间太晚只能点红酒、白葡萄酒,不能点鸡尾酒,但后来有看到别的客人点了鸡尾酒,可能是自己支付的吧。好在有赠送坚果; 【房间】非常干净,没有异味,喜欢干湿分离的格局,但是这个房间的干湿两部分,分得有点太远了,不太方便;非常喜欢配备的沐浴露产品,整个系列都非常好!

Hello, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. Thank you for this complete feedback, it is always a pleasure. We take note of all your remarks and I will share its with our team. More, we are sincerely sorry for inconveniences. Thank you again for sharing your experience, and we hope get the opportuniy to welcome you again. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

蛮不错的

客户意见评级 4.5/5

Mike Y. 情侣住宿 - 07/11/2019 所有已确认评论

位置好,离机场航站楼很近,设施很好,餐也不错,服务也好。

Good morning, Thank you for sharing your experience. What a pleasure to read your comments about our location, restaurant and quality of equipment ! Our team work every day to offer the best of our Pullman experience. We look forward to be welcoming you again, Best regards, Maeva LACROIX Guest Experience & Quality Manager

Disappointed

Tripadvisor 评级 2.0/5

Jack D Couples - 05/11/2019 经 TripAdvisor 认证的评论

We booked the hotel specifically to use the hammam. I have a medical condition that after long flight steam is required for my sinuses in order to breath properly. We were very disappointed to find that the hammam was not functioning.

Dear Jack, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hamman is temporary closed for renovation, I understand your frustration if the information was not communicated prior or during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Hélène Cregut-Aston Guest Experience Coordinator

Very convenient and well laid out

Tripadvisor 评级 5.0/5

Sally W Business - 01/11/2019 经 TripAdvisor 认证的评论

Great hotel, very close to CDG (no taxi required - just two stops on free airport train system). Room Layout was perfect for a couple. Very nice staff. Room service was tasty and efficient. Surprisingly quiet. Nice size room.

Good afternoon, We are grateful for your positive evaluation ! We are so happy to read your comment : good location, nice staff, quality of product and equipment (...) Your feedback is really important for all of our team to improve continually our services and so, your experience. Thank you again, See you next time, Maeve LACROIX Guest Experience Client

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