巴黎戴高乐机场美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 2,319 评论

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巴黎戴高乐机场美居酒店 - Image 1
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Roissypôle Ouest, Route de la Commune, Cedex, 95713 鲁瓦西, 法国

描述

酒店其他优惠

  • 这家四星级酒店位于巴黎戴高乐机场中心

  • 家庭房和套房，可欣赏滑雪场景色

  • L'Escale 酒吧休闲区和餐厅每天营业

  • 免费 CDGVAL 穿梭巴士通往 1 号、2 号和 3 号航站楼

  • 室内温水游泳池，带露台和健身房

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酒店位置

巴黎戴高乐机场美居酒店

Roissypôle Ouest, Route de la Commune, Cedex
95713 鲁瓦西
法国

GPS:49.00759, 2.54931

电话
传真 +33 1 49 19 29 00

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

L ESCALE

我们的 l'Escale 餐厅确保您在巴黎戴高乐机场附近住宿期间能够享用可口的美食。每天，主厨都选用新鲜食材烹制菜肴，提供丰富的特色美食，或为自助餐增添正宗的风味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  2,319 评论

TripAdvisor 评级  3.5/5  1,416 评论

AVOID - Mercure CDG Airport.

Tripadvisor 评级 2.0/5

Joseph C 商务住宿 - 经 TripAdvisor 认证的评论

I had the misfortune opportunity to stay in this hotel again. My agent booked and I don’t have a choice. Recap: 2023 - my backpack was stolen at the reception while I was carelessly checking in. Hotel Management - did nothing to help, even with video evidence. Period. They washed their hands. This time round 2024 - no improvement, the business centre show all 3 Macs - not working. “Out of Order”. I recall - it was also out of order during my last stay 2023. Not sure if they were served or left as show pieces. No security personnel and reviews show many thefts happened. Consider this hotel only - Unless u have no place else to go to - Alternative - sleep at airport lounge is safer and comfortable.

Fine but double charged & accused of having breakfast when I didn’t eat at the hotel.

Tripadvisor 评级 3.0/5

949brendand Solo travel - 经 TripAdvisor 认证的评论

I stayed at the hotel arriving late one night and leaving early the following morning to catch a flight to Australia. Accommodation was basic but fine for a short overnight stay. My biggest issue with the hotel was being charged twice for my stay and also charged for breakfast which I didn’t have at the hotel. I had to make a number of contacts with the hotel to procure a refund and an apology. My experience was extremely disappointing and lacking in customer centricity. I would not stay at this hotel again.

Dear Madame,Dear Monsieur Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely yours, Baya CHABANE Directrice Générale

Go somewhere else.

Tripadvisor 评级 1.0/5

Antonie V Solo travel - 经 TripAdvisor 认证的评论

Personal belonging stolen from my room during the afternoon. On top of that, the hotel is not clean, the air conditioning is of poor quality and very noisy. The breakfast is very basic, the floor is sticky. The whole experience was a disaster.

perfact hotel

Tripadvisor 评级 5.0/5

youngjykim11 商务住宿 - 经 TripAdvisor 认证的评论

Due to my business trip, I had to travel to other countries in Europe, so I chose the hotel around the Charles de Gaulle airport for parking and storing my luggage, and I was very happy with the four-day parking and free luggage storage service, and I was very happy with everything about the hotel's rooms, restaurants, bars, etc.

It’s a pretty average airport hotel and serves a purpose, not more

Tripadvisor 评级 2.0/5

Bubblesrgood Couples - 经 TripAdvisor 认证的评论

We needed an overnight at CDG and being Accor Diamond members chose one of their hotels, the Mercure Convention. To get to it you have to take the shuttle from T1, T2 or T3 to one of the parking stops (it is very clearly signposted). The shuttle is frequent and takes a few minutes. Once you arrive at the stop you exit the platform and follow the signs to the hotel which is basically under an open but covered walkway. The Mercure is one of the further hotels and you should allow 10 minutes for the walk. It is mostly flat so dealing with rolling luggage is not a problem although there was one section that required a lift of bags. As you approach the Mercure you quickly realize the hotel is in a very old concrete building that likely comes from a similar era to CDG T1 (it almost classes as art deco without the art!) however when you walk into the entrance you can see the interior has been upgraded at some point. To the left is a reception area, and then looking to the right first the lifts, then a restaurant, an entrance to a convention area and then an open plan bar area. Checkin was easy and quick and we headed off to our room via the lifts. The corridor was perhaps forgotten in the last upgrade and the rooms whilst clean were showing signs of wear and tear, the shower room the same having the typical Accor price point modular fittings. The bed was comfortable but overall a rather nondescript uninteresting room in need of some TLC. We headed off to the bar to use our status earned welcome drinks. The bar was not busy and generally uninspiring being open plan. The service was okay and pretty much what I would expect from an airport hotel of this price point. We had to ask for some nuts to go with our drinks but when we did get them they were tasty and plentiful. I guess it is just getting used to having to ask rather than be offered. It was time for food and being in France we were looking forward to some local french cuisine (perhaps a nice beef bourgeon, or some escargot with garlic and parsley). Oh boy were we disappointed. The menu is more of a burger or fried chicken with chips, not a French Onion soup in sight. After spending more Euro’s than we should have done we called it a day and retired. The hotel should consider whether this is called a restaurant of a food pitstop for travelers that are starving and market is as such. The worst part is that in the location there are no alternatives that we could find so we were a captive audience. It was such a shame and allows me to conclude that our stay was one of necessity and while we would stay in the rooms again would not eat at the hotel. We need to try other CDG hotels before we can make a fuller conclusion but based on what we have seen and compared to hotels at other major airports this was on the disappointing side of the spectrum.

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Baya CHABANE General Manager

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其他网络用户评价我们的酒店

  • 784 评论 8.5/10 位置
  • 1,302 评论 6.5/10 房间
  • 1,371 评论 8.1/10 服务
  • 23 评论 6.7/10 上网
  • 390 评论 6.6/10 清洁度
  • 306 评论 5.5/10 氛围
  • 287 评论 7.3/10 早餐
  • 33 评论 4/10 运动休闲

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