巴黎戴高乐机场美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,971 评论

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巴黎戴高乐机场美居酒店 - Image 1
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Roissypôle Ouest, Route de la Commune, Cedex, 95713 鲁瓦西, 法国

描述

酒店其他优惠

  • 这家四星级酒店位于巴黎戴高乐机场中心

  • 家庭房和套房，可欣赏滑雪场景色

  • 酒吧休闲区和餐厅 Bistro Demoiselle，每天营业

  • 免费 CDGVAL 穿梭巴士通往 1 号、2 号和 3 号航站楼

  • 室内温水游泳池，带露台和健身房

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酒店位置

巴黎戴高乐机场美居酒店

Roissypôle Ouest, Route de la Commune, Cedex
95713 鲁瓦西
法国

GPS:49.00759, 2.54931

电话
传真 +33 1 49 19 29 00

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BISTRO DEMOISELLE

在 Bistro Demoiselle 餐厅，每道菜品都诉说着各自的故事：暖心暖胃的创意洋葱汤，搭配出奇的鸭胸肉，以及融合法式纯正风味与现代美食灵感的匠心之作。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,971 评论

TripAdvisor 评级  3.6/5  1,444 评论

Excellent service in a difficult situation

Tripadvisor 评级 5.0/5

Phoebe Z 经 TripAdvisor 认证的评论

Our flight from Paris to US was cancelled and returned to the airport mid flight, stranding 200 grumpy passengers late at night. The staff of the Mercure were so helpful and accommodating. They made a bad situation much more pleasant. The rooms were not 5 star, but they were very comfortable and well maintained. Also (though we missed the cutoff times for both dinner and breakfast) the food in their restaurant, Mademoiselle, was delicious, and led us to the BEST part of our stay: our server at the restaurant, Tony! He provided excellent service and made us laugh and laugh. He definitely lightened our mood and restarted our trip back with a much better attitude. All of the staff at the Mercure should be commended for their amazing hospitality and dedication.

Dear Phoebe Z, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best regards Baya CHABANE Directrice Générale

A great choice for extended layovers when you miss a flight.

Tripadvisor 评级 5.0/5

969albertl Solo travel - 经 TripAdvisor 认证的评论

I stayed at the Mercure Paris CDG Airport after missing my connecting flight from Amsterdam due to thunderstorms in France. KLM offered a free hotel a couple miles away with dinner and breakfast, but the reviews were poor. So as an Accor member (Which is a Air France-KLM partner), I booked the Mercure instead and requested reimbursement later. Best decision I could have made. The hotel is on airport grounds—a huge advantage when you’ve already had a long day. From Terminal 2, I took the free CDGVAL train (Line 1) to Parking PR, then walked about 6–7 minutes via a mostly covered walkway. Total time from the hotel to the terminal: about 15–20 minutes. Staff was friendly and upgraded me to a Superior Room with breakfast thanks to my Accor Live Limitless Gold status. The room was spacious, comfortable, and absolutely quiet thanks to great soundproofing. I saw planes taking off but didn’t hear a thing. The room had a large smart TV (50-inch or more), Netflix, YouTube, and a very comfortable bed. I slept a solid eight hours and was ready to go the next day. Dinner was good but a bit pricy, and service starts at 7 p.m., which felt late after a long day. There weren’t many options to eat at CDG so I just stayed there. Breakfast was excellent with a mix of American, English, and continental options, plus crepes and cold cuts. Would I stay here again? Yes. I’ve been to Paris before, but this wasn’t that kind of trip—and the weather was terrible. Plus, downtown Paris is about 40 minutes by train from CDG, so this was the practical choice. If you miss a flight, arrive on a redeye, or need an stress-free last night near CDG, stay on airport grounds. Mercure delivered exactly what I needed.

Dear Madame, Dear Monsieur, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale

It’s a great place

Tripadvisor 评级 5.0/5

sofia w 经 TripAdvisor 认证的评论

PERFECT trip with a lot of facilities for children.welcome drinks, play area, gifts. roomgood. We had a wonderful stay at this hotel! From the moment we arrived, we were warmly welcomed by the friendly and attentive staff. Everyone we met was incredibly kind and always willing to help with a smile. It’s clear that guest comfort and satisfaction are a top priority here. A big thank you to the entire team for making us feel so at home — we’ll definitely be back!

Dear Sofia, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale

extremely bad service !!!

Tripadvisor 评级 1.0/5

ELTONYUNG723 商务住宿 - 经 TripAdvisor 认证的评论

check-in was terrible, the staff was untrained at all, waste me about 30 minutes to check-in. yes, 30 minutes, i couldn't imagine check-in could take this long. not waiting in the line, she was right in front of me and not know what she was doing. and the other lady standing right next to her was just watching and not trying to help at all. i have no idea what she was doing, keep pressing the keyboard and looking at the monitor, is it her problem or your system problem? i wlll DEFINITELY NOT come to this hotel again !!!!

Dear Monsieur Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Baya CHABANE Directrice Générale

Good location, very poor service

Tripadvisor 评级 3.0/5

Eric J 家庭住宿 - 经 TripAdvisor 认证的评论

We used it (2 rooms, 4 people) as we had an early flight out of Terminal 1. Access from both Terminals is easy with the airport automatic train ( CDG VAL), there is a 5 / 10 minutes walk from the stations and the way is well indicated. Staff at reception was super nice and friendly, gave helpful explanations on the facilities. The rooms are clean, functional and modern. There is a tiny gym in a cupboard with only a treadmill and apartment bike. The swimming pool is OK, unattended, messy with towels flying around all over the place. Staff at the bar was rude and not eager to assist. Restaurant service was messy, we had one dish coming together with the starter, when it came back, the meat was obviously overcooked. In short, apart from check in staff and rooms, not a great experience for a first day of vacation.

Dear Eric J, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Baya CHABANE Directrice Générale

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其他网络用户评价我们的酒店

  • 738 评论 8.7/10 位置
  • 1,215 评论 7/10 房间
  • 1,348 评论 8.6/10 服务
  • 16 评论 6.2/10 上网
  • 382 评论 7.2/10 清洁度
  • 304 评论 7.5/10 早餐
  • 285 评论 5.5/10 氛围
  • 24 评论 2.9/10 运动休闲

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