ibis Valparaiso 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,410 أراء

ibis Valparaiso - Image 1
ibis Valparaiso - Image 2
ibis Valparaiso - Image 3
ibis Valparaiso - Image 4
Av Errazuriz 811, 2340000 VALPARAISO, تشيلي

الوصف

خدمات الفندق الإضافية

  • It has a bilingual reception

  • Pet-friendly hotel with additional charge

  • Business Center with free high-speed Internet

  • Own cafeteria with breakfast and fast food options.

  • Comfortable rooms with views of the sea and the entire coast.

الإقامات المتوفرة لدينا

موقع الفندق

ibis Valparaiso

Av Errazuriz 811
2340000 VALPARAISO
تشيلي

نظام تحديد المواقع العالمي (GPS):-33.039295, -71.626641

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

Cafetería 811

Our café has sandwich, pizza and pasta options, available every day of the week from 7:30 a.m. to 8 p.m.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,410 أراء

تقييم TripAdvisor  3.8/5  2,084 أراء

ملاحظة أراء العملاء 4.5/5

Gladys C. الأزواج - تقييمات مؤكدة لفندق ALL

Excelente todo,personal súper agradable si en mi caso particular y sabiendo que no es más que un vicio deberían tener un sector para fumadores .

Estimada Gladys, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Saludos cordiales, Danieli Peniani

ملاحظة أراء العملاء 5.0/5

Diego B. العائلات - تقييمات مؤكدة لفندق ALL

Lo conocimos hace 10 años atrás y volvimos al mismo lugar por su excelente calidad y servicio

Estimado Diego, Muchas Gracias por su comentario positivo acerca de nuestro hotel. Nos alegra que Usted. haya disfrutado su estancia con nosotros y esperamos poder verlo de vuelta pronto. Atentamente, Gerwluin Noriega

Incredible staff made our stay special

ملاحظة Tripadvisor 5.0/5

WorldTraveler639 تقييم TripAdvisor المعتمد

The location of this hotel is great -- walking distance to all the main attractions and right on top of the metro station. Breakfast was limited but tasty. It can be quite busy, though, and on one of the days, the bread baskets and cheeses were all empty and we had to wait for more to be prepared. What really made our stay special, though, was the kind staff. During checkin, we were upgraded to a room with a view of the port and WOW. If you are able to get a room overlooking the water, you should because it is incredible.

Dear Guest, We are delighted with your visit and your comments. Thank you for sharing them with us so we can continue providing excellent service. We hope you visit us again! Sincerely,

double charging the 19% Chilean VAT; avoid this hotel at all costs

ملاحظة Tripadvisor 1.0/5

kuanchuan تقييم TripAdvisor المعتمد

If I can give this hotel zero star, I will because this hotel turned back on their full refund promise and double charged me the 19% Chilean VAT. Please avoid this hotel at all costs. I booked my stay at this hotel using my points via Chase travel portal (check in: 12/31/2024; check out: 1/1/2025), which already covers the hotel room rate plus the tax (please see the attached image). However, my credit card is still charged for the full amount (room rate + tax). On my check-out date, the hotel front desk staff admitted that it is a mistake, promised a full refund (including tax) to my credit card, and issued the document (please see the attached image) to me as proof that they will issue the full refund (including tax). However, as of 1/9/2025, I still have not received the full refund including the tax yet, which means that ibis Valparaiso charged me TWICE for the 19% Chilean VAT (one from the points via Chase travel portal; the other one on my credit card), even after their promise of full refund and the proof documents they issued to me at my hand. Such practice from this hotel is essentially stealing the money from their customers, which is extremely unprofessional and unacceptable. I suggest that everyone should avoid booking this hotel at all costs in the future such that ibis Valparaiso won't have the chance to steal the customers' money in the future.

Dear Kuanchuan, We're sorry about what happened, but we were unable to review your reservation without your information. Please email me at h8227-gm@accor.com with your reservation information so we can review it, as the attachments you mentioned cannot be viewed. If you have been charged twice, as indicated, and the refund has not yet been issued, we will process it, but we need to verify the information and send it to you. Please be assured that it was never, nor will it ever be, our intention to overcharge our customers. Best regards,

Island of comfort

ملاحظة Tripadvisor 4.0/5

Waldemar_Schneider تقييم TripAdvisor المعتمد

good location with a partial view to harbor and well sorted breakfast buffet, close to Plaza Sotomayor and Mercador within walking distance, offers an island of comfort within an old city (now unfortunately in decline) spread across many hills.

Dear Waldemar, We are very happy to know that you liked our hotel. We hope you return soon. Valparaíso is undergoing a recovery process and a change of leadership in the city, and we hope this recovery is swift and will delight our visitors. Regards

بالاشتراك مع TripAdvisor

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