Novotel Rio de Janeiro Barra da Tijuca

The hotel stands in a nice place in Barra da Tijuca with a beautiful beach across. The swimming pool on the roof is ok, the view is outstanding. But the service is terrible. The hotel reception staff is very friendly and welcoming. Other then that the bar staff treat you as a burden, there are but a few drink options and it is not comfortable. DO NOT rely on parking staff, we waited for someone to grab our car for 20minutes but no one showed up and we had to pick a cab

The stay was awesome and great place to spend a family vacation. The entire staff was incredibly friendly and made the stay very special, specially Paulo and Christian. Well done and keep the good work!

We stayed here for one week. The hotel is across the road from the Barra beach, which is 17km long. Lots of space and stalls selling Brazilian food and drinks. Beach sellers selling hats,dresses and bikinis which they model as they sell. They are polite and friendly and do not hassle you to buy. English language not widely used so try and learn a little Portuguese to get you by. BARRA Shopping mall is less than an hour walk away. Lots of good restaurants nearby. Particularly recommend Madero. Breakfast at the Hotel was good, with plenty of choice. Dinner menu a bit limited. Popcorn bar offered free popcorn but was way too salty but the locals seemed to enjoy it.

　2020年３月に5泊しました。空港からホテルまでタクシー・車以外の交通手段はありません。空港のarrivalで雲助タクシーに引っかかって、BRL280を払って乗ってしまいました（通常のタクシー料金はBRL100~120）。しかも交通事情が悪く、1時間半はかかります。特に夕方の時間帯は渋滞がひどく、夜７時発フライトの荷物チェックインの締め切り時間を過ぎてしまって、改めて当日片道航空券を買い直す羽目に。GIG-TYO間でUSD5800もかかってしまい散財しました。皆さま、余裕を持って行動されることをお薦めします。 ホテルはビーチ沿いにあり、屋上にジムとプールがあります。屋上からの眺めと同様、窓からも景色が良くて堪能しました（朝日の写真参照）。部屋は広くありませんが十分でした。清掃も行き届いておりましたが、safety boxの不具合で、毎日、担当係の人を呼ぶ羽目になりました。気さくに来てくれて、友達になりました。シャワーの出具合も天井からの場合は良かったですが、ハンドタイプからの出具合は悪かったです。夜間は道沿いですが静かで、ベッドの寝心地も良かったです。TV は地元ローカル局と、BBC, CNN, スペインなどがメインで日本語放送はありません。朝食は写真の通り豊富でした。自分で作るジューサーもありますので、お好みの味で飲めます（写真参照）。ホテル前がビーチになっています。また徒歩圏内にスーパーもありますので、飲み物やテイクアウト食料が買えて便利です。またTaxiで10分位乗ると、Olegario Maciel Av.沿いにブティック、レストラン、銀行などが立ち並び、夜は楽しめました。ホテルのスタッフは皆さん親切で、ツアーの予約やホテル周辺の案内など、また雑談にも気軽に応じてくれていい人たちばかりでした。Rioは見どころが多く、魅力たっぷりです（写真参照）。次回は散財しないように注意して、再訪したいと思います。 I visited on March 2020 and stayed at 5 nights. This hotel is built at ocean front. So, short distance walk to beach is very convenient. Room is very clean in spite of a little bit small, and very comfortable with quiet at night. Breakfast is very delicious with many items. All staff is very kindly person with good speaking in English. The distance is far from the airport and take a long time due to the traffic jam. Therefore, it is necessary you have to have a enough time.

good rooms, good location but awful staff and quite unacceptable for an accor novotel. we came directly from a mercure in another city which was much better, understand training is difficult in brazil but accor must make an effort to instill customer service ao that the guest feels wanted--this was not the case here we spenta day uncomfortable and waiting to leave!