イビス リオデジャネイロ バーハ ダ チジュカ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 2,669 件のレビュー

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AVENIDA DO PEPÊ, 56, BARRA DA TIJUCA, PRAIA PEPÊ, 20.620-061 リオデジャネイロ, ブラジル

説明

ホテルのその他の情報

  • ホテルはサントスデュモン空港から車で1時間です

  • ノボリオバスステーションから車で50分

  • ジャカレパグア空港から25分

  • 無料Wi-Fi

  • バーハダチジュカビーチからわずか数メートル

当ホテルの客室

ホテル所在地

イビス リオデジャネイロ バーハ ダ チジュカ

AVENIDA DO PEPÊ, 56, BARRA DA TIJUCA, PRAIA PEPÊ
20.620-061 リオデジャネイロ
ブラジル

GPS:-23.01348, -43.29816

電話番号
ファックス +55 21 3721-7501

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Restaurante Sambá

平日は 6 時 30 分から 10 時まで、週末は 6 時 30 分から 11 時までビュッフェスタイルのご朝食をご用意しております。毎日 12 時から 22 時まで、郷土料理のメニューをご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  2,669 件のレビュー

トリップアドバイザーの評価  4.0/5  1,491 件のレビュー

2024エクセレンス認証

Worst Hotel! Belongings go missing!

トリップアドバイザーの評価 1.0/5

Excursion788305 トリップアドバイザー認証口コミ

The worst hotel I’ve ever stayed in. I chose it for the great location and breakfast, which are honestly the only good things, along with the view. On the first day, I noticed two of my belongings went missing after the room was cleaned. When I finally reported it, they responded by saying they trusted their cleaning staff because they had been with the hotel for a long time and showed zero interest in compensating me or caring about the situation. Additionally, after cleaning, they didn’t replace the towels. I requested new ones, and it took 3 hours for them to arrive, only after I insisted multiple times. When they finally brought them, the towels were dirty, as shown in the photos. This happened twice. The room was constantly dirty—full of sand and hair in various places, which was never properly cleaned. I stopped trusting the cleaning service and locked everything in the safe. The next day, the safe broke, and they had to drill it open to give me access to my work equipment. I requested to have my room cleaned while I was present, but the cleaning was extremely superficial: they used a broom, didn’t vacuum, and even wiped surfaces with a used pillowcase right in front of me. The Wi-Fi was terrible in both hotels, constantly disconnecting and unreliable. After begging for basic service and being ignored by every receptionist I spoke to over the phone—they clearly didn’t care about anything I was requesting—I had to escalate the issue to the hotel manager. She was the only person who provided proper assistance and ultimately transferred me to the Mercure. While the room there was slightly better, the curtain was completely moldy. A terrible experience from start to finish. ——— O pior hotel em que já me hospedei. Escolhi pelo ótimo local e café da manhã, que, sinceramente, são as únicas coisas boas, junto com a vista. No primeiro dia, percebi que dois dos meus pertences desapareceram após a limpeza do quarto. Quando finalmente relatei o ocorrido, responderam dizendo que confiavam na equipe de limpeza porque estavam no hotel há muito tempo e não demonstraram nenhum interesse em me compensar. Além disso, depois da limpeza, não repuseram as toalhas. Solicitei novas, e demoraram 3 horas para entregá-las, só depois de eu insistir várias vezes. Quando finalmente trouxeram, as toalhas estavam sujas, como mostram as fotos. Isso aconteceu duas vezes. O quarto estava constantemente sujo—cheio de areia e cabelo em vários lugares, e nunca foi limpo adequadamente. Perdi a confiança no serviço de limpeza e passei a trancar tudo no cofre. No dia seguinte, o cofre quebrou, e precisaram arrombá-lo para que eu tivesse acesso aos meus equipamentos de trabalho. Solicitei que limpassem o quarto com minha presença, mas a limpeza foi extremamente superficial: usaram uma vassoura, não aspiraram, e ainda limparam as superfícies com uma fronha usada, bem na minha frente. O Wi-Fi era ruim em ambos os hotéis, constantemente desconectando e nada confiável. Depois de implorar por um serviço básico e ser ignorado por todos os recepcionistas com quem falei por telefone—claramente não se importavam com nada que eu estava solicitando—tive que escalar a situação para a gerente do hotel. Ela foi a única pessoa que me atendeu corretamente e, finalmente, me transferiu para o Mercure. Embora o quarto fosse um pouco melhor, a cortina estava completamente mofada. Uma experiência terrível do começo ao fim.

清潔で満足でした。

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

せめてティッシュペーパーは欲しいと思いました。

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

フロントやレストランの従業員がとても親切にしてくださいました。どうもありがとうございました。

お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Eduarda Lobo 品質アシスタント

Stay at Ibis

トリップアドバイザーの評価 5.0/5

Brad T トリップアドバイザー認証口コミ

I stayed at the ibis for my first time in Rio. Everyone was exceptionally kind and friendly and did their best to make sure my stay was the best it good be. Roger who helped to extend my reservation was very knowledgeable and kind. I was very thankful that he was able to explain to me the information in English and answered all of my questions.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great stay in Barra

トリップアドバイザーの評価 5.0/5

Angie P トリップアドバイザー認証口コミ

We had a great stay; the staff was very friendly. Special thanks to Jonathan who was always very supportive and helpful when we requested it. We will come back when we visit Brazil again. Thank you again

Hello Maria, Thank you for your review about our hotel. We really appreciate your kindnees with our team, specially with Jonathan We hope see you again soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 983 件のレビュー 9.3/10 ロケーション
  • 1,539 件のレビュー 4.7/10 客室
  • 1,356 件のレビュー 7/10 サービス
  • 84 件のレビュー 5/10 インターネット
  • 875 件のレビュー 7.3/10 朝食
  • 825 件のレビュー 3.3/10 清潔さ
  • 467 件のレビュー 2.9/10 お値打ち度

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周辺の他の施設

リオデジャネイロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。